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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,895 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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The best
November 30, 2024

Always a pleasure to purchase form TireRack a wide selection of tires and performance tires!

Date of experience: November 20, 2024
Michigan
1 review
0 helpful votes
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Great Sales Service
November 30, 2024

Steve Martin has always been very helpful when it comes to choosing the right tires for my cars.

Date of experience: November 20, 2024
New Hampshire
1 review
0 helpful votes
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Reliable
November 30, 2024

Tire Rack reliably provides the best deals on the highest quality tires.

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
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Falken Azenis
November 30, 2024

They had the best deal which included road hazard for free! Then I was able to setup for install locally for a great price. The process was extremely easy and the most economical way to purchase tires.

Date of experience: November 26, 2024
Pennsylvania
1 review
0 helpful votes
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Confusing shipping
November 30, 2024

Would prefer pick up or delivery to be first options, as opposed to professional installation

Date of experience: November 20, 2024
California
1 review
0 helpful votes
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Great service
November 30, 2024
Updated review

I have ordered with them many times. They usually have the best or equal prices of anywhere else. Definitely fast shipping, too. Usually next day shipping.

Date of experience: November 19, 2024

You have the tires I wanted
June 12, 2024
Previous review

You have the tires I wanted.

Date of experience: June 1, 2024
Michigan
5 reviews
5 helpful votes
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No problems.
November 30, 2024

I've ordered tires from Tire Rack about 6 times over the years and never had any problems.

Date of experience: November 19, 2024
Pennsylvania
1 review
0 helpful votes
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Love TireRack
November 30, 2024

Great service Fair prices... I track my cars, I buy a lot of tires. They are my go to source

Date of experience: November 19, 2024
New York
1 review
0 helpful votes
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Your checkout page is AWFUL
November 30, 2024

I thought I ordered my tires already, but they didn't come today. This was surprising, so I checked my orders. Nothing. No record of any order.

Come to find out, your idiotic checkout page had stopped me because I didn't click 'no' for whether or not I wanted your newsletter. I had to go through all the checkout process again. Truly terrible.

I've had no issues in the past. The tires I've gotten from you have been totally legit and good. Just please fix your checkout page.

Date of experience: November 19, 2024
Georgia
1 review
0 helpful votes
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Good Website
November 30, 2024

The website is easy to navigate and tire selection is good with needed specification. Love free shipping!

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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Pretty good
November 30, 2024

Relatively intuitive process. Comparison of products can be more seamless.

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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Best price period
November 30, 2024

Easy website, free shipping, best price. This is my second purchase.

Date of experience: November 19, 2024
Rhode Island
1 review
0 helpful votes
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Good service
November 30, 2024

Easy going customer service and warranty team. Fast response

Date of experience: November 19, 2024
Ohio
1 review
0 helpful votes
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Easy fast experience
November 30, 2024

Best prices I could find with road hazard included. I always shop tirerack first

Date of experience: November 19, 2024
Maryland
1 review
0 helpful votes
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Great information and service
November 30, 2024

I love being able to select tires for specific purposes on my vehicles. I have been using Tire Rack for more than 20 years when I need tires.

Date of experience: November 19, 2024
Michigan
1 review
0 helpful votes
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Mason
November 30, 2024

Mason helped me. He was great, explained to me tire wheel sizing i did not understand. Another great employee!

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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Great
November 30, 2024
Updated review

Easy, simple, and quick. Anytime I need tires, this is the place Ill use everytime.

Date of experience: November 19, 2024

Quick and easy
August 27, 2024
Previous review

Quick and easy

Date of experience: August 16, 2024
Georgia
1 review
0 helpful votes
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I'm suprised the first survey question asks "Is this your first time buying from tire rack?" - LOL... I buy sets of tires for McLaren supercars from TireRack MONTHLY... better sync your data with your AI questionaire...

Date of experience: November 19, 2024
North Dakota
1 review
0 helpful votes
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Affordable tires
November 30, 2024
Updated review

Tires show up when promised. Good name brand tires at affordable prices.

Date of experience: November 19, 2024

Good service
September 25, 2024
Previous review

Good service.

Date of experience: September 14, 2024
Colorado
1 review
0 helpful votes
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Easy to order & great value
November 30, 2024

Received my 4 tires within 3 to 4 days & tires are perfect for snowy & icy conditions. Great value for great tires!

Date of experience: November 19, 2024