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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,067 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Very easy.
December 1, 2024

Very easy. Great deals. Warranty on tires. Free shipping...

Date of experience: November 21, 2024
Wisconsin
1 review
0 helpful votes
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X
December 1, 2024
Updated review

Tire Rack offers great tools to figure out what you need to order rims and tires for your vehicle.

Date of experience: November 18, 2024

Tire Rack offers great tools to figure out what you...
December 1, 2024
Previous review

Tire Rack offers great tools to figure out what you need to order rims and tires for your vehicle.

Date of experience: November 21, 2024
District of Columbia
1 review
0 helpful votes
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Always awesome price
December 1, 2024

Always good and provides useful informations which I need.

Date of experience: November 21, 2024
Pennsylvania
1 review
0 helpful votes
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Quick and easy
December 1, 2024
Updated review

Easy, please update your vehicle options to include the Honda Civic Type R (Trim level of the civic hatchback). This vehicle comes with 9.5 in wide rims x 19 in diameter.

Date of experience: November 21, 2024

Easy and quick
July 5, 2024
Previous review

Easy and quick

Date of experience: June 25, 2024
Minnesota
1 review
0 helpful votes
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Great company
December 1, 2024
Updated review

The entire process from start to finish, was smooth. I will purchase from TireRack again in the future.

Date of experience: November 21, 2024

Quick and easy shopping experience, much appreciated
October 1, 2024
Previous review

Quick and easy shopping experience, much appreciated.

Date of experience: September 21, 2024
New York
1 review
0 helpful votes
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Profesional and relible.
December 1, 2024

It was very good.I got what i needed in 24 hours.Great selection and good price.

Date of experience: November 21, 2024
Florida
1 review
0 helpful votes
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Seemless Tire purchase
December 1, 2024

Ordered and tires were delivered as promised the following business day to the nearest Discount Tire, which installed them within an hour of my arrival. Highly recommend!

Date of experience: November 27, 2024
Illinois
1 review
0 helpful votes
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Excellent Service Everytime
December 1, 2024
Updated review

I have used tire rack over a dozen times and have never had a bad experience.

Date of experience: November 21, 2024

Site works great, love all the review information
April 2, 2024
Previous review

Site works great, love all the review information.

Date of experience: March 23, 2024
Florida
1 review
0 helpful votes
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Excellent service
December 1, 2024
Updated review

Always a great selection of tires with useful information on reviews.

Date of experience: November 21, 2024

Excellent service
January 8, 2024
Previous review

Excellent service

Date of experience: January 8, 2024
Colorado
1 review
0 helpful votes
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Road Hazard Warranty is Amazing
December 1, 2024

No tire supplier is like Tire Rack in turns of the customer service it offers. Bought my wife a replacement tire after she got a nail in the sidewall, and a month later she got another nail in the sidewall. Tire Rack replaced it for free — and once again shaved it down to the tread depth of the other three tires — no questions asked through a painless online process. Customer for life here!

Date of experience: November 21, 2024
Ohio
1 review
0 helpful votes
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Ok
December 1, 2024

Ordered 4 steel rims 2 years ago and 3 out of the 4 were bent! Tried to balance 2 times by 2 different vendors. So now I have to order these to replace. BAD BAD!

Date of experience: November 21, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.

Illinois
1 review
0 helpful votes
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You sent my tires to Oregon and then made me pay an extra $100 dollars to have the exact same setup sent to Ohio even though shipping is "free".

Date of experience: November 21, 2024
Tim J. TireRack Rep
over a year old

Thank you for your comment. The difference in the order total is sales tax. We are required to charge sales tax based on the delivery address by state regulation. Oregon does not have a sales tax and Ohio does.
We apologize for the concern this has caused and appreciate your business

Georgia
1 review
0 helpful votes
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You guys rock!
December 1, 2024

Always great prices, great selection, helpful and thorough website, excellent customer service.

Date of experience: November 21, 2024
Wisconsin
1 review
0 helpful votes
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Quick and easy
December 1, 2024

Easy to find what i wanted, quick to purchase, quick delivery (estimate)

Date of experience: November 21, 2024
New Jersey
1 review
0 helpful votes
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Quick and easy
December 1, 2024

Tire Rack has a large and great select and free delivery! I like the option give to obtain my tires.

Date of experience: November 21, 2024
Wisconsin
1 review
0 helpful votes
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Thank you
December 1, 2024

Tire Rack always has what I need at a good price and ships very quickly

Date of experience: November 21, 2024
New York
1 review
0 helpful votes
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Awesome
December 1, 2024

Awesome price. Quality service. Excellent products. I had a smooth experience with Tire Rack.

Date of experience: November 21, 2024
Massachusetts
1 review
0 helpful votes
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Ease of use
December 1, 2024

Purchasing through Tire Rack is always a pleasure have been doing it for years.

Date of experience: November 21, 2024
New Jersey
1 review
0 helpful votes
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Repeat Customer
December 1, 2024

Love the open information about your tires here. So much nicer than going into a shop and having them steer you to what they have an will make the most profit on. You let the customer pick what is best for their car.

Date of experience: November 21, 2024
Georgia
1 review
0 helpful votes
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The only way to go
December 1, 2024

No hassle, get done type of experience! You can't ask for anything better

Date of experience: November 21, 2024