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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Very easy. Great deals. Warranty on tires. Free shipping...
Tire Rack offers great tools to figure out what you need to order rims and tires for your vehicle.
Tire Rack offers great tools to figure out what you need to order rims and tires for your vehicle.
Always good and provides useful informations which I need.
Easy, please update your vehicle options to include the Honda Civic Type R (Trim level of the civic hatchback). This vehicle comes with 9.5 in wide rims x 19 in diameter.
The entire process from start to finish, was smooth. I will purchase from TireRack again in the future.
Quick and easy shopping experience, much appreciated.
It was very good.I got what i needed in 24 hours.Great selection and good price.
Ordered and tires were delivered as promised the following business day to the nearest Discount Tire, which installed them within an hour of my arrival. Highly recommend!
I have used tire rack over a dozen times and have never had a bad experience.
Site works great, love all the review information.
Always a great selection of tires with useful information on reviews.
No tire supplier is like Tire Rack in turns of the customer service it offers. Bought my wife a replacement tire after she got a nail in the sidewall, and a month later she got another nail in the sidewall. Tire Rack replaced it for free — and once again shaved it down to the tread depth of the other three tires — no questions asked through a painless online process. Customer for life here!
Ordered 4 steel rims 2 years ago and 3 out of the 4 were bent! Tried to balance 2 times by 2 different vendors. So now I have to order these to replace. BAD BAD!
You sent my tires to Oregon and then made me pay an extra $100 dollars to have the exact same setup sent to Ohio even though shipping is "free".
Thank you for your comment. The difference in the order total is sales tax. We are required to charge sales tax based on the delivery address by state regulation. Oregon does not have a sales tax and Ohio does.
We apologize for the concern this has caused and appreciate your business
Always great prices, great selection, helpful and thorough website, excellent customer service.
Easy to find what i wanted, quick to purchase, quick delivery (estimate)
Tire Rack has a large and great select and free delivery! I like the option give to obtain my tires.
Purchasing through Tire Rack is always a pleasure have been doing it for years.
Love the open information about your tires here. So much nicer than going into a shop and having them steer you to what they have an will make the most profit on. You let the customer pick what is best for their car.
No hassle, get done type of experience! You can't ask for anything better
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and a member of our team will be reaching out.