Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,709
shipping
28,673
quality
29,233
This company responds to reviews on average within 1 day

Instant Feedback

528,838 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow JOHN H.
Unfollow JOHN H.
Share Review
Report Review

Consistent and Correct
April 2, 2026

Always very informative, helpful and accurate. Have never had an issue.

Date of experience: March 23, 2026
Florida
1 review
0 helpful votes
Follow Allen G.
Unfollow Allen G.
Share Review
Report Review

Never a problem
April 2, 2026

Have ordered tires before. No hassle, and tires arrived on time in excellent condition, and at less cost than any local tire shop. Tire Rack is my go to store for all my tire needs.

Date of experience: March 23, 2026
Florida
1 review
0 helpful votes
Follow VLADYSLAV R.
Unfollow VLADYSLAV R.
Share Review
Report Review

Easy selection, great prices, great installation options - everything as expected. The reviews are honest and choosing the best reviewed tires ended in a stellar driving experience.

Date of experience: March 23, 2026
New Hampshire
1 review
0 helpful votes
Follow Craig U.
Unfollow Craig U.
Share Review
Report Review

The independent and exhaustive comparison research combined with extensive customer comment database make purchasing the right tire a confidence inspiring event!

Date of experience: March 23, 2026
Illinois
1 review
0 helpful votes
Follow Benjamin T.
Unfollow Benjamin T.
Share Review
Report Review

205-40-16
April 2, 2026
Updated review

Not sure why Tire companies have chosen not to manufacture performance tiers in the 205-40-16 size. I won't complain though. I've used the Nitto NeoGen tires in the past and these should work fine. I've been a TireRack customer for many years and I'm always satisfied with the service and product selection.

Date of experience: March 23, 2026

Tire Rack Orders
March 21, 2026
Previous review

Always outstanding customer service. Products are shipped and delivered in a timely manner.

Date of experience: March 11, 2026
Pennsylvania
2 reviews
2 helpful votes
Follow Latonya R.
Unfollow Latonya R.
Share Review
Report Review

Always a great experience
April 2, 2026

Neal and team are always very helpful in getting me the info I need to purchase tires, return tires when I order the wrong size or access my warranty.

Date of experience: March 23, 2026
Washington
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Web site is still wonky
April 2, 2026

For the volume of business tire rack must do on their website I am still surprised that the website is so clumsy. I had to restart my order twice, the site will let you go down a dead end alley. Example, you cant select a tire rack store unless you enter the vehicle info. I had to delete my order and restart. The whole thing looks like it was built using pre-configured module blocks.

Date of experience: March 23, 2026
Elise B. — TireRack Rep
2 weeks ago

Hi David, thank you for sharing your feedback with us. We always want your experience to be smooth, and we’ll be sure to pass this along to our team. Insights like yours help us improve, and we truly appreciate you taking the time to let us know. Thank you for sticking with us.

Connecticut
1 review
0 helpful votes
Follow Nicholas S.
Unfollow Nicholas S.
Share Review
Report Review

Fine Print
April 2, 2026

First time I bought tires there was a gift card if you bought a set. I see it again this time, it being my second buying tires; my only concern is the fine print, make the text for the submission of the form and invoice larger.

Date of experience: March 23, 2026
New York
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Great Service
April 2, 2026
Updated review

I have always gotten great service from tire rack. This order will actually be to take advantage of their road hazard warranty so I hope it goes smoothly

Date of experience: March 23, 2026

Great Service
March 26, 2026
Previous review

I like the large selection and access to lots of reviews which help me decide on which model to buy

Date of experience: March 16, 2026
New York
1 review
0 helpful votes
Follow Marcus D.
Unfollow Marcus D.
Share Review
Report Review

Mr.David
April 2, 2026

Great I ordered my tires and it came in the expected time I got it installed and it work out as I wanted it to.

Date of experience: March 23, 2026
New York
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Tire Rack
April 2, 2026

Bought many, many tires, etc for my collections during the years.

Date of experience: March 23, 2026
Virginia
1 review
0 helpful votes
Follow jack S.
Unfollow jack S.
Share Review
Report Review

Very easy comparisons
April 2, 2026
Updated review

Finding the right tire and comparing tires of different types ws quick and easy ordering was easy too. I like the fact that TR also shows local stores which can install the tires.

Date of experience: March 23, 2026

Relatively easy
June 25, 2025
Previous review

Great service in picking tires - checkout could be a bit easier

Date of experience: June 15, 2025
Missouri
1 review
0 helpful votes
Follow JOHN S.
Unfollow JOHN S.
Share Review
Report Review

Tire Rack is the best
April 2, 2026

Seriously, Tire Rack is the best. Incredible website to do research and super knowledgeable service reps when you have deeper questions. Plus great prices and specials.

Date of experience: March 23, 2026
Georgia
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

Very good experience
April 2, 2026
Updated review

Fairly simple to order, prices were very good compared to other stores. Received product farily quickly.
So whole experience was very good. Thank you.

Date of experience: March 23, 2026

Good, fairly easy to maneuver
March 27, 2026
Previous review

Good, fairly easy to maneuver.

Date of experience: March 16, 2026
New Jersey
1 review
0 helpful votes
Follow Will P.
Unfollow Will P.
Share Review
Report Review

Easy shopping and buying
April 2, 2026

I liked that there were no hidden costs until you checkout like other online tires. Discount Tire Direct was my tire shop for 15 years. I'm glad tirerack kept a lot of their shopping process.

Date of experience: March 23, 2026
2 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Great deal, easy process
April 2, 2026
Updated review

I had just walked out of a Pep boys where they tried to nickel and dime me over TPMS sensors, and I went on Tire rack and found an awesome deal for my truck. The whole process was seem less, will definitely be using Tire Rack in the future!

Date of experience: March 23, 2026

Found a great deal
March 26, 2026
Previous review

Found a great deal

Date of experience: March 16, 2026
Texas
1 review
0 helpful votes
Follow Justin K.
Unfollow Justin K.
Share Review
Report Review

Lots of different options to choose from. I was able to differentiate between different tire sizes and rims for my vehicle easily.

Date of experience: March 23, 2026
North Carolina
1 review
0 helpful votes
Follow Tatiana A.
Unfollow Tatiana A.
Share Review
Report Review

Once I've already ordered tires for a car, it would be nice if the site could easily show me highly rated and low priced tires for that car.

Date of experience: March 23, 2026
Elise B. — TireRack Rep
2 weeks ago

Thank you, Tatiana, for sharing your thoughtful feedback. We’re continually working to improve the website’s ease of use, and suggestions like yours help us prioritize convenient, cost-savvy features. We appreciate your support and hope to exceed your expectations on your next visit.

Virginia
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

A Great Process
April 2, 2026

I've been ordering tires and wheels from Tire Rack since the 1990's. It was a cutting-edge site then and is even better now. No other online supplier does it better, including speed of delivery and installation.

Date of experience: July 28, 1999
Arizona
1 review
0 helpful votes
Follow Thomas L.
Unfollow Thomas L.
Share Review
Report Review

Please stop treating your customers like idiots. Just because it doesn't fit my car doesn't mean I don't want to look at the specs of a wheel or tire.

Date of experience: March 22, 2026