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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Always very informative, helpful and accurate. Have never had an issue.
Have ordered tires before. No hassle, and tires arrived on time in excellent condition, and at less cost than any local tire shop. Tire Rack is my go to store for all my tire needs.
Easy selection, great prices, great installation options - everything as expected. The reviews are honest and choosing the best reviewed tires ended in a stellar driving experience.
Not sure why Tire companies have chosen not to manufacture performance tiers in the 205-40-16 size. I won't complain though. I've used the Nitto NeoGen tires in the past and these should work fine. I've been a TireRack customer for many years and I'm always satisfied with the service and product selection.
Always outstanding customer service. Products are shipped and delivered in a timely manner.
Neal and team are always very helpful in getting me the info I need to purchase tires, return tires when I order the wrong size or access my warranty.
For the volume of business tire rack must do on their website I am still surprised that the website is so clumsy. I had to restart my order twice, the site will let you go down a dead end alley. Example, you cant select a tire rack store unless you enter the vehicle info. I had to delete my order and restart. The whole thing looks like it was built using pre-configured module blocks.
First time I bought tires there was a gift card if you bought a set. I see it again this time, it being my second buying tires; my only concern is the fine print, make the text for the submission of the form and invoice larger.
I have always gotten great service from tire rack. This order will actually be to take advantage of their road hazard warranty so I hope it goes smoothly
I like the large selection and access to lots of reviews which help me decide on which model to buy
Finding the right tire and comparing tires of different types ws quick and easy ordering was easy too. I like the fact that TR also shows local stores which can install the tires.
Great service in picking tires - checkout could be a bit easier
Seriously, Tire Rack is the best. Incredible website to do research and super knowledgeable service reps when you have deeper questions. Plus great prices and specials.
Fairly simple to order, prices were very good compared to other stores. Received product farily quickly.
So whole experience was very good. Thank you.
I liked that there were no hidden costs until you checkout like other online tires. Discount Tire Direct was my tire shop for 15 years. I'm glad tirerack kept a lot of their shopping process.
I had just walked out of a Pep boys where they tried to nickel and dime me over TPMS sensors, and I went on Tire rack and found an awesome deal for my truck. The whole process was seem less, will definitely be using Tire Rack in the future!
Lots of different options to choose from. I was able to differentiate between different tire sizes and rims for my vehicle easily.
Once I've already ordered tires for a car, it would be nice if the site could easily show me highly rated and low priced tires for that car.
Thank you, Tatiana, for sharing your thoughtful feedback. We’re continually working to improve the website’s ease of use, and suggestions like yours help us prioritize convenient, cost-savvy features. We appreciate your support and hope to exceed your expectations on your next visit.
I've been ordering tires and wheels from Tire Rack since the 1990's. It was a cutting-edge site then and is even better now. No other online supplier does it better, including speed of delivery and installation.
Please stop treating your customers like idiots. Just because it doesn't fit my car doesn't mean I don't want to look at the specs of a wheel or tire.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi David, thank you for sharing your feedback with us. We always want your experience to be smooth, and we’ll be sure to pass this along to our team. Insights like yours help us improve, and we truly appreciate you taking the time to let us know. Thank you for sticking with us.