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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,822
shipping
28,786
quality
29,346
This company responds to reviews on average within 1 day

Instant Feedback

530,734 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Very easy to work with
December 3, 2024

Always a pleasure to deal with, easy to place an order. I don't like that it keeps making me add more feedback before i can send.

Date of experience: November 28, 2024
Ohio
2 reviews
0 helpful votes
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Tire Rack ROCKS!
December 3, 2024
Updated review

This is the fourth set of tires I have ordered from Tire Rack in the last 5 years. Different tires for several cars. Great selection. Very helpful reviews to pick the right tries for vehicle, driving style and price points. Delivery is always rapid. Added road hazard coverage is a great bonus. Will be back for a fifth set of tires from Tire Rack and more after that.

Date of experience: November 22, 2024

Tire Rack has the BEST information on tires of any...
June 20, 2020
Previous review

Tire Rack has the BEST information on tires of any Company on the Internet. I have ordered tires several times and the ordering process is a quick and easy experience.

Date of experience: June 20, 2020
North Carolina
1 review
0 helpful votes
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Great price fast shipping
December 3, 2024

Got tires on previous order was delivered quickly and at a great price.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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It's really easy to select the right tires for your vehicle and the driving experience you require. Then you can easily compare up to 4 tires side-by-side to figure out which one of many many tires is right for you. Prices are great and shipping is fast.

Date of experience: November 22, 2024
Colorado
1 review
0 helpful votes
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Order process is intuitive!
December 3, 2024
Updated review

My last order of the same tire was great and delivered on time.

Date of experience: November 25, 2024

Order process is intuitive!
November 29, 2024
Previous review

My last order of the same tire was great and delivered on time.

Date of experience: November 19, 2024
Colorado
1 review
0 helpful votes
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Great customer service
December 3, 2024

Great customer service, follow-up, and quality. In a world of zero customer service, Tire Rack bucks the trend and provides great customer service.

Date of experience: November 22, 2024
Nevada
1 review
0 helpful votes
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I'd use them again.
December 2, 2024

Tire rack is great, fourth time using them two thumbs up thanks again.

Date of experience: November 22, 2024
New York
1 review
0 helpful votes
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Always super.👍
December 2, 2024
Updated review

Haven't had any issues,I always check out as a guest,but decided to sign up today.I bought from you guys for years now.No issues.Excellent.

Date of experience: November 22, 2024

I have been buying from tire rack for years now,and...
April 27, 2024
Previous review

I have been buying from tire rack for years now,and will continue.Thanks guys.

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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Very satisfied
December 2, 2024
Updated review

Tires arrive as stated in order. Everything described on website is what you get.

Date of experience: November 22, 2024

Ok so far see when the arrive how things go
September 25, 2024
Previous review

Ok so far see when the arrive how things go

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Easy to order the tire you need, not the tire the shop has in stock!

Also great to have the local installers still getting the labor $$.

Date of experience: November 22, 2024
New York
1 review
0 helpful votes
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Not standing behind there products
December 2, 2024

Purchased tires and rim combo for my X5 BMW and almost 2 years into it I am getting ready to put a claim in because of two of the rims have a funny bend or look to them either from the road or from manufacture her and tire rack will not warranty the rims. I am very, very shocked that after looking into everythingother people had no problem if they claim them under a road hazard which I don't mind doing. I don't recall hitting a pothole that would dent or leave an imperfection. Other people had no problem if they claim them under a road hazard which I don't mind doing. I don't recall hitting a pothole that would dent or leave an imperfection in both rims on the passenger side front and rear. I hope somebody can get back to me.

Date of experience: November 22, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.

California
1 review
0 helpful votes
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I like having a choice in tires, accessing all the information and reviews, getting a competitive price, and having e-commerce cooperate with the brick and mortar installers, rather than undermining them.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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Best place to buy tires!
December 2, 2024

Awesome customer service and advice. Tire Rack is my go-to site for all things tires!

Date of experience: November 22, 2024
Rhode Island
1 review
0 helpful votes
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Online order
December 2, 2024

Super easy to order online and I needed to order the same exact tire

Date of experience: November 22, 2024
Florida
1 review
0 helpful votes
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OUTSTANDING CUSTOMER SERVICE
December 2, 2024

Ordered a set of tires for my BMW. Received tires. I ordered wrong size. Was able to get Colton on the phone to get the correct tires ordered.

Date of experience: November 22, 2024
Michigan
1 review
0 helpful votes
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Always great
December 2, 2024

Reasonable price and fast shipping. Picture on vehicle is great to

Date of experience: November 22, 2024
Virginia
1 review
0 helpful votes
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On time delivery and correct item on my orders. Good quality.

Date of experience: November 22, 2024
Texas
1 review
0 helpful votes
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Quick easy and dependable
December 2, 2024

Always a great experience have bought tires from you for many years and all my cars!

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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Great price
December 2, 2024

Have bought before and will again. Fast shipping and great price

Date of experience: November 22, 2024
District of Columbia
1 review
0 helpful votes
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Hassle free purchase everytime.
December 2, 2024

Having a hard time with warranty claims for my other car. It was nice previously

Date of experience: November 22, 2024