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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Always a pleasure to deal with, easy to place an order. I don't like that it keeps making me add more feedback before i can send.
This is the fourth set of tires I have ordered from Tire Rack in the last 5 years. Different tires for several cars. Great selection. Very helpful reviews to pick the right tries for vehicle, driving style and price points. Delivery is always rapid. Added road hazard coverage is a great bonus. Will be back for a fifth set of tires from Tire Rack and more after that.
Tire Rack has the BEST information on tires of any Company on the Internet. I have ordered tires several times and the ordering process is a quick and easy experience.
Got tires on previous order was delivered quickly and at a great price.
It's really easy to select the right tires for your vehicle and the driving experience you require. Then you can easily compare up to 4 tires side-by-side to figure out which one of many many tires is right for you. Prices are great and shipping is fast.
My last order of the same tire was great and delivered on time.
My last order of the same tire was great and delivered on time.
Great customer service, follow-up, and quality. In a world of zero customer service, Tire Rack bucks the trend and provides great customer service.
Tire rack is great, fourth time using them two thumbs up thanks again.
Haven't had any issues,I always check out as a guest,but decided to sign up today.I bought from you guys for years now.No issues.Excellent.
I have been buying from tire rack for years now,and will continue.Thanks guys.
Tires arrive as stated in order. Everything described on website is what you get.
Ok so far see when the arrive how things go
Purchased tires and rim combo for my X5 BMW and almost 2 years into it I am getting ready to put a claim in because of two of the rims have a funny bend or look to them either from the road or from manufacture her and tire rack will not warranty the rims. I am very, very shocked that after looking into everythingother people had no problem if they claim them under a road hazard which I don't mind doing. I don't recall hitting a pothole that would dent or leave an imperfection. Other people had no problem if they claim them under a road hazard which I don't mind doing. I don't recall hitting a pothole that would dent or leave an imperfection in both rims on the passenger side front and rear. I hope somebody can get back to me.
I like having a choice in tires, accessing all the information and reviews, getting a competitive price, and having e-commerce cooperate with the brick and mortar installers, rather than undermining them.
Awesome customer service and advice. Tire Rack is my go-to site for all things tires!
Super easy to order online and I needed to order the same exact tire
Ordered a set of tires for my BMW. Received tires. I ordered wrong size. Was able to get Colton on the phone to get the correct tires ordered.
Reasonable price and fast shipping. Picture on vehicle is great to
Always a great experience have bought tires from you for many years and all my cars!
Have bought before and will again. Fast shipping and great price
Having a hard time with warranty claims for my other car. It was nice previously
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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