Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was my third order with Tire Rack and shipping was fast and convenient directly to my installer.
Ordered tires, had them sent to local Firestone Complete Auto Center for installation. Very happy with the process.
Very helpful and knowledgeable. Very pleased with selection and pricing. Have purchased all my tires with Tire Rack for the last probably 10 years. This time needed to replace the three peak all season tires on our 2018 Outback 3.6L and went with Toyo Celsius II as they were on sale. Saved over $400 compared to local tire shops. Descent reviews. Current tires are Verdestein Quatrac 5 which are no longer available. We drive a lot in the mountains in WA, OR and BC Canada which in winter require you to have chains or traction tires which the Toyo Celsius II accomplish and don't have to swap our tires out every fall and spring. Local Discount Tire will install for only $22.00 per tire.
Reordering a set of snow tires for my Ram 1500. Fast and simple.
The online shopping experience and shipping was great, also customer service was knowledgeable
And helpful, the third party used for delivery not so much.
We have ordered tires for at least 8 years or more with Tire Rack. Have always had a great experience with delivery and with the warranty customer service.
Always on time. Great website. Compatible prices. Convenience of shopping from home
Have ordered multiple times with no issues. Always quick delivery.
Only place I trust buying my tires from. Always has the best brands, prices, and deals
Great experience previously when I ordered. Very satisfied with recent purchases
I've been ordering tires (especially winter tires) from Tire Rack for more than 20 years. I especially like the ability to view the wheels on your vehicle. Prices can't be beat.
I have been purchasing tires from The Rack for years and have never been disappointed. These people are tire professionals. When I have had advice, it's been on point. Thanks.
Always have the best prices and easy to order. Live chat feature to ask quick questions is a definite bonus.
Good reviews and best prices. Hard to beat even price comparing the local guys.
Good service. Easy to use website for cheap tires with fast free shipping
Really easy to use. Lots of tires to pick from. I will highly recommend.
Great store to navigate, best choices and best prices. I love going to tire rack to get my tires.
Always timely, reasonable prices, good delivery, and great tire testing knowledge.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

