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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to use website and very responsive customer service, I had to call warranty dept to get some info and I was talking to some one in less than a minute. I do have one complaint there are two phone numbers on the website contact page that doesn't work *******732 and *******953. At the time of my call on 11-27-24 these 2 numbers did not work. Every thing else was great. Thank You..
Courteous, professional, knowledgeable staff. Website informative and simple to navigate.
Mounted snows received on time and they're beautiful! Will do again.
Found what I wanted quickly. Shipping was fast and received my order sooner than expected. Check out was simple though I had to enter my info 4 times.
Found what I wanted quickly. Check out was simple though I had to enter my info 4 times.
My wheel and tire package was delivered on-time and as expected.
Excellent website and experience purchasing, not so much on the delivery being 4 days late. Needed them for a trip…didn't happen.
Punctual delivery, ease of process
Great experience, would definitely purchase from this vendor again
Ordered online...Very easy ordering process.
Thanks You!
Walt was extremely helpful in helping me make a decision on which tires to get.
I've ordered at least four sets of snow tires over the years, and have always been satisfied with the selection, advise and service
I found what I wanted. It is so easy to do business with Tire Rack. I like the convenience and price,
Researched the perfect tires for my vehicle and driving conditions. Can't wait to experience them on my vehicle.
Excellent, free shipping, hopefully not too badly blemished
I like to deal locally but I have had at least 3 tires with a nail or screw too close to the sidewall for repair. The free road hazard replacement has been invaluable and extremely easy!
Easy to buy, great price, great service. Would recommend to anyone
Efficient with several comparisons. Reviews that are very helpful.
There were a few problems with the website loading but other than that a good experience overall.
Easy to place my order. Delivery on Monday...Fast. Will be back for winter tires in Dec
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

