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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Always had good experience & success finding what we were looking for. Great product descriptions & comparison tool. Great search & sort functions to narrow search and identify best options. Also good related information on tire specs, etc.
Tire rack has a great selection and it is more convenient for me and the reviews and testing I have come to trust after many years of buying my tires at tire rack.
I have been a TireRack customer for more than 6 years, you guys are my go to tire place. Tire shopping and comparison made easy!
Another great experience with Tire Rack; easy to see what tires are available, with what warranties, and popups to show what all the letters & numbers mean
It was great. Makes shopping easier to find tires and compare before proceeding to order. Love the fact to chose tire shops to compare prices for tire installation and what they offer.
I have been trying and trying to buy tires all weekend and was about to give up. I kept receiving and HTTP Status 400 - Bad Request notice. Also, I have tried and tried to use my existing credentials, and this even failed - *******@me.com. I hope you get yourselves organised and fix your website.
From the place where I saw the tire prices advertised to the point at which I ordered the tires, the price went from 177 per tire to 220 per tire.
Love tire rack. And love the continental extreme contact DWS-06. High performance all season tires that get me through the worst winters. I've used 3 sets so far on all three of my Infiniti AWD cars.
I've used Tire rack for the past 10 + years and have not been disapointed any time. The tire selection is made so easy with the ratings and customer reviews. Thank you!
I got online. Looked at my size for my trailer. Clicked on them. And bought them. I bought those tires from tire rack before. Good price for as long as they last me thank you.
Forgot to hit the final place order button. An email from your company as a reminder, like "you left something in your cart" quotation mark as other companies do would have been helpful.
Not only is the process easy, but it's very helpful to compare so many brands. Have discount tire install and provide rotations is gravy.
Tire Rack makes it easy! I buy for multiple cars including for my son who lives at another address. I can manage all vehicles and their respective orders / addresses in one account. Thank you TR for making it a simple process.
Ordered wrong size tires, sales associate contacted me before completing this transaction! He corrected the issue and recommended a different tire, very happy with the purchase, and the attention to detail, thank you! Associate was Rudy
Great price great selection easy web site fast delivery very satisfied
The reviews and ordering process makes it a great experience. However there was no place to enter coupons in the cart in which I did have one but couldn't use, that upset me but that's it
I was able to find a set of tires for my son, compare to many others in similar categories, and determine the best solution within minutes. The test results helped me to explain the choice efficiently and without the interference of advertising. Strongly recommend TireRack.com!
Buying tires from tire rack, not only offers a wonderful selection, but also good pricing fast delivery and free to your road hazard warranty, which I found out by accident after getting a big nail in my tire the second day after they were installed. I went to go order a new tire to replace the one with the nail in it and was informed I had a two-year protection and ultimately got a free tire. I did have to pay for the replacement tire, but was refunded the full amount a short time later by the outside warranty company, but I did get the money back, which was awesome. Also no pressure sales tactics on the Internet just choose and pay for the tire you feel best for your car or your budget. Free shipping to local installer or have them come to you. I have done both and worked well either way. Come to your house may cost a little bit more but is definitely a huge convenience to not have to drive to a tire shop and sit around waiting two hours in a dirty tire shop. I've had at home service twice and was impressed that they used two jacks to jack up the side of my car and changed both tires on each side at the same time versus one corner at a time which is not good for your car to be jacked up with just one jack. The truck they sent had my tires in it when they got here and had all the right equipment positioned and installed in the truck to make mailing and balancing the tires just as good as at a pro shop if not better since the tec in the truck knows his name is personally on the job. They were very courteous also. Buying tires from any place other than the tire rack really doesn't make any sense unless you're under pressure to do so. Thanks, TireRack!
I love that purchases include road hazard protection. I've purchased tires multiple times from tire rack and they always last. Learned today how easy it is to utilize a tire credit card for purchases.
I am lucky and work at a public high school with an auto tech department. The students will install the tires under the supervision of the teacher.
Been buying from Tire Rack for many years for all my cars. I have recommended them to my friends and everyone has been very happy with products and service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?