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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Good no issues this time was better they linked to an install
Quick and easy delivery of mine choosing.love that i don't have to care them to a service shop.
Great selection/quality, cost and local Discounts Tire installation - great value!
Great web site. I love all the information provided. Keep up the great work.
It is super easy to research and select the tires that best fit my preferences. The performance / test charts are the best feature I have ever seen on any website. It is great that all technical information is transparently exposed and explained and backed up with actual road tests and consumer feedback.
The road hazard warranty actually works with Tirerack. I had tire damages two times and TR processed it fairly quickly. The customer service is excellent. Thanks.
Warranty is helpful, had damage to sidewall and was able to replace with only cost of installing, not the tire itself as it was covered under 2 yr warranty
Have purchased multiple sets of tires for several vehicles and had several tires replaced under road hazard warranty process. Also have purchased brake system parts that were quality products.
Was very satisfied with the purchase of prior tires from tire rack.
Tire rack always as some type of special and I love free shipping when available
Loved the simplicity of the website. Tires arrive in a timely manner to my home.
Exactly what I wanted, and it came exactly when promised. No errors, and nothing missing. Wil absolutely recommend to my friends.
Seems easy to locate and choose what you need
Everything about ordering the tires on the website was easy and great 👍. Only problem was Fedex! They are always late with delivery.
Easy to use website, excellent service, will be purchasing again
Great Company, and fast delivery and their specs make it worth it.
Bought tires online several times for multiple vehicles from Tire Rack
Easy to find a product, good shipping and offer different installer options
Easy as 1,2,3! Select make and model, get the suggestions, and pick the tire. Couldn't be any easier than that. Ohhh, and great pricing too!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

