Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Local companies couldnt get 21" winter tires, but wont install anything else. Ordered here and will put on myself. I ordered 18" wheels and winter tires.
Shipped to my addr. No problems. Will buy from again. This is a spare for an upcoming switch from run flat tires.
We order all of our tires from Tire Rack. Great service. We've even had to use the road hazard a couple of times and it was super easy.
Everything went well. About to slap those tires on the car soon.
The tire rack reviews are very helpful and the prices are competitive
Informative website and very easy to order. Customer service is easy to get hold of if something goes wrong
Great and competitive prices! And from someone who loves to research products before making a purchase, TireRack has lots of helpful information to help me get exactly what I want.
Don't talk to a person who has had to resort to selling tires to make an income. Shop from the comfort of your couch instead. THEN take the tires to that person to mount them for you.
I bought 4 tires for my Audi last year, and have never received my $150 rebate card. The tires are good, I bought them instead of a different brand solely based on the rebate, the performance looked to be the same.
I did select for my tire and wheel package to be mounted and balanced, but there was nothing in the checkout that confirmed this. I am a bit worried about this.
I always hated going to tire shops, it feels like a battle to get the tires I want, especially with a high pressure salesman pushing a specific brand instead of what's best. Also things like refusing to sell or mount out season tires (like if I have a flat and need to get home late in the year, to swap to different wheels)
I used to just roll on bad tires until I absolutely HAD to deal with someone. Now my car is always on safe, newish tires that I get at a reasonable price. All my tires come from you guys, I always have fresh brake parts, and I don't have to worry about arguments over really wanting the tire or not. You guys have been great.
Excellent service as always, I just wish you had the wheels in gold, would have saved me a headache of geting them mounted somewhere else
Tons of data to make a well informed decision! Love TR comparative testing data.
Tirerack makes purchasing tires a breeze with the extensive reviews, ease of warranty claims and the connection to installers such a breeze.
The only Con would be I wish tirerack can extend there network of mechanics for tires but current selection is adequate.
Good delivery. Correct rims and tires that match the forester
Have purchased many times from Tire Rack always satisfied.
Excellent. I needed to return a set there wasn't what I wanted, tirerack.com made that easy. They also replaced damaged tires for free under tree road hazard warranty that comes included with every purchase.
I came back to tirerack because the last time i needed tires i found what i wanted at a price, shipped to my house, even a local retailer couldn't match. Would be silly to even look elsewhere!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

