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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,223 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Easy Peasy
December 11, 2024

Tire rack has always had everything I needed. I was able to compare tires and get what I needed.

Date of experience: December 10, 2024
Arizona
1 review
0 helpful votes
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A little confusing
December 11, 2024

Couldn't find what I was looking for, at first, but was able to after a while

Date of experience: November 30, 2024
California
1 review
0 helpful votes
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Long time tire rack user
December 11, 2024

I have been an automobile appraiser and appraisal business owner for over 25 years. I have controlled tens of thousands of estimates and always used tire rack whenever I could. I usually have the tires delivered to one of the body shops that I deal with or repair shops but this time I am buying these in advance so I'm just going to keep them around for a bit. Thank you for making me look good with my product.

Date of experience: November 30, 2024
New York
1 review
0 helpful votes
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Black Beauties
December 11, 2024

Love the black rims. I know nothing about purchasing tires and I was nervous but it was very easy to purchase the right tire and wheel package and everything worked out great. I would definitely recommend Tire Rack.

Date of experience: December 9, 2024
Georgia
1 review
0 helpful votes
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Easy to select tires
December 11, 2024

Order all my tires from tire rack best prices always easy to find what I want

Date of experience: November 30, 2024
Minnesota
1 review
0 helpful votes
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Tire Rack makes tire shopping easy and helps back up decisions with a multitude of reviews. Prices are great and we've had a frictionless experience getting tires bought from them shipped and installed at Discount Tire.

Date of experience: November 30, 2024
Connecticut
1 review
0 helpful votes
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Always consistent
December 11, 2024

Consistent and easy to deal with. Always a good selection with tons of real-life reviews.

Date of experience: November 30, 2024
Texas
1 review
0 helpful votes
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Easy buy
December 11, 2024

Good price, easy compare tire and fast buy
And good reviews for all

Date of experience: November 30, 2024
Pennsylvania
1 review
0 helpful votes
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Old tires
December 11, 2024
Updated review

Good price - tires beat up looking and old. Tires pf mixed production dates and side walls rubbed smooth

Date of experience: November 30, 2024

Nice price, good selection
December 4, 2024
Previous review

Nice price, good selection

Date of experience: November 24, 2024
Washington
1 review
0 helpful votes
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Perfect
December 11, 2024

You guys sell the specific tire I like and seem to always be in stock and fast shipping

Date of experience: November 30, 2024
Georgia
1 review
0 helpful votes
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Awesome every time
December 10, 2024

I will order from tire rack every time. I have always had a great experience with tire rack.

Date of experience: November 30, 2024
Georgia
1 review
0 helpful votes
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Generally solid
December 10, 2024

Generally solid, however last time I tried to submit a road hazard claim customer service was fairly rude. Everything went through and so I figured I'd give the company another shot, but if the customer service continues to be lack luster this will probably be my last time using the site.

Date of experience: November 30, 2024
New Hampshire
1 review
0 helpful votes
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We have been purchasing all of our tires for our Volkswagens for the past 8/9 yrs and Tire Rack has come through with the best tires for our cars and seasons.

Date of experience: November 30, 2024
Kentucky
1 review
0 helpful votes
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Road Hazard
December 10, 2024

Seems backwards I should have to pay for replacement tire up front after filing claim when it is supposed to be covered by road hazard

Date of experience: November 30, 2024
Elise B. — TireRack Rep
over a year old

We're sorry to hear your experience with us and a member of our team will be reaching out to you.

New Jersey
1 review
0 helpful votes
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Easy and Informative
December 10, 2024

Shopping on TireRack.com is easy. I'm able to choose from a variety of brands at all price points. I like making informed purchases, and Tire Rack allows me to do as such.

Date of experience: November 30, 2024
Michigan
1 review
0 helpful votes
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Accurate, great availability
December 10, 2024

Plenty of vehicles, plenty of parts available to keep them on the road.

Date of experience: December 6, 2024
Michigan
1 review
0 helpful votes
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Quick, convenient
December 10, 2024

Informative tire descriptions, easy too order. Been getting my blizzak tires from tire rack for years.

Date of experience: November 30, 2024
Massachusetts
1 review
0 helpful votes
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Have used several times with success. Good customer service.

Date of experience: November 30, 2024
Connecticut
1 review
0 helpful votes
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I love being able to compare different tires and know how they perform in different weather conditions and how they are in stopping and handling. Always get the best tire to control you car because 10 ft difference in stopping may be your life.

Date of experience: November 30, 2024
Colorado
1 review
0 helpful votes
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Great product and experience
December 10, 2024

This was my first time researching and ordering tires on my own and the website was easy to navigate and made it stress free.

Date of experience: December 9, 2024