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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire rack has always had everything I needed. I was able to compare tires and get what I needed.
Couldn't find what I was looking for, at first, but was able to after a while
I have been an automobile appraiser and appraisal business owner for over 25 years. I have controlled tens of thousands of estimates and always used tire rack whenever I could. I usually have the tires delivered to one of the body shops that I deal with or repair shops but this time I am buying these in advance so I'm just going to keep them around for a bit. Thank you for making me look good with my product.
Love the black rims. I know nothing about purchasing tires and I was nervous but it was very easy to purchase the right tire and wheel package and everything worked out great. I would definitely recommend Tire Rack.
Order all my tires from tire rack best prices always easy to find what I want
Tire Rack makes tire shopping easy and helps back up decisions with a multitude of reviews. Prices are great and we've had a frictionless experience getting tires bought from them shipped and installed at Discount Tire.
Consistent and easy to deal with. Always a good selection with tons of real-life reviews.
Good price, easy compare tire and fast buy
And good reviews for all
Good price - tires beat up looking and old. Tires pf mixed production dates and side walls rubbed smooth
I will order from tire rack every time. I have always had a great experience with tire rack.
Generally solid, however last time I tried to submit a road hazard claim customer service was fairly rude. Everything went through and so I figured I'd give the company another shot, but if the customer service continues to be lack luster this will probably be my last time using the site.
We have been purchasing all of our tires for our Volkswagens for the past 8/9 yrs and Tire Rack has come through with the best tires for our cars and seasons.
Seems backwards I should have to pay for replacement tire up front after filing claim when it is supposed to be covered by road hazard
Shopping on TireRack.com is easy. I'm able to choose from a variety of brands at all price points. I like making informed purchases, and Tire Rack allows me to do as such.
Plenty of vehicles, plenty of parts available to keep them on the road.
Informative tire descriptions, easy too order. Been getting my blizzak tires from tire rack for years.
Have used several times with success. Good customer service.
I love being able to compare different tires and know how they perform in different weather conditions and how they are in stopping and handling. Always get the best tire to control you car because 10 ft difference in stopping may be your life.
This was my first time researching and ordering tires on my own and the website was easy to navigate and made it stress free.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience with us and a member of our team will be reaching out to you.