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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,841
shipping
28,805
quality
29,365
This company responds to reviews on average within 1 day

Instant Feedback

531,104 reviews

We monitor reviews for authenticity

Maryland
2 reviews
2 helpful votes
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All good except...
December 12, 2024

I couldn't find my mechanic who claimed he should be listed. I was going to have my tires delivered there, but I couldn't

Date of experience: December 2, 2024
Michigan
1 review
0 helpful votes
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Was the Way to Go
December 12, 2024

Easy to do ( which I've never done before/ order tires on-line) then had a local shop mount them. Overall/ probably saved $200

Date of experience: December 11, 2024
New Jersey
1 review
0 helpful votes
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Tire rack is the best
December 12, 2024

Tire rack has always been my go to for tires. Fast and easy i love it

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
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Great prices and easy to use website
December 12, 2024

Ordered quickly and for a reasonable price. Will be back soon when more nails attack the wheel wells!

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Very easy to shop,
December 12, 2024

My experience has been great every time with your company very easy to buy tires. Thank you.

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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Fast service
December 12, 2024

Great products offered all the time. Fast forward delivery services and installation services offered

Date of experience: December 2, 2024
Indiana
1 review
0 helpful votes
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Many times repeat customer
December 12, 2024
Updated review

I always find the right tires at Tire Rack, thanks to their great recommendations and speedy delivery.

Date of experience: December 1, 2024

As great as ever
August 27, 2024
Previous review

As great as ever.

Date of experience: August 17, 2024
Germany
1 review
0 helpful votes
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Repeat shopper
December 12, 2024

I get what I need at a fair price and it's shipped to my door. Nothing could be easier.

Date of experience: December 1, 2024
Michigan
1 review
0 helpful votes
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I have now bought a total of 7 full sets of tires from Tire Rack with installation; good prices, products, and shopping experience, but their installers have messed up my vehicles about 50% of the time. It seems that I always leave with extra dings/damage to rims, or tpms sensors that worked before installation, but magically didn't after? Too many times to be a coincidence... "You got a free tire because the bead ripped - no charge!" Yeah, that means that my tires are not equally worn now and you are trying to cover up a mistake.

Date of experience: December 1, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. Will you please send your order number of your experience to [email protected]?

New York
1 review
0 helpful votes
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Just right
December 12, 2024

I've purchased many tires from tirerack and discount tire direct, all good experiences except for one.

Date of experience: December 1, 2024
Washington
1 review
0 helpful votes
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I just ordered my fourth set of tires from tire rack. Always an easy transaction.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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The best tire site
December 12, 2024

Always great, best prices. Easy to navigate the website. The only website I buy tires from

Date of experience: December 1, 2024
North Carolina
1 review
0 helpful votes
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Tires for Ford Explorer Platinum
December 12, 2024
Updated review

It's a great place to allow me to select tire that aren't available at local tire shops and get the best price

Date of experience: December 1, 2024

Your app is user friendly for placing orders
June 8, 2024
Previous review

Your app is user friendly for placing orders

Date of experience: May 29, 2024
New York
1 review
0 helpful votes
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Always had a great experience with all of my purchases from Tire Rack!

Date of experience: December 1, 2024
Georgia
1 review
0 helpful votes
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Always great service
December 12, 2024

Never had a problem with Tire Rack. Always great service and fast shipping.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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Always a good experience.
December 12, 2024

I have been a Tire Rack customer since magazine ads were a thing. Thew service is great.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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Always super easy to find the best tires with Tire Rack; great testing results with great pricing and ships directly to any location.

Date of experience: December 8, 2024

Love Tire Rack!
October 3, 2024
Previous review

Love Tire Rack!

Date of experience: September 22, 2024
Georgia
1 review
0 helpful votes
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Excellent site, great deals
December 12, 2024

Always the easiest site to buy quality tires, lots of options and works with reputable shops to set up installs with ease.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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Always Easy with Tire Rack
December 12, 2024

I've purchased several sets of tires from the Rack and it's always been fair priced, delivered on time and easy overall. Communication regarding my purchase is always great. Highly recommend these guys!

Date of experience: December 1, 2024
Colorado
2 reviews
0 helpful votes
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Works well
December 12, 2024

Tires were delivered right on time was great having them sent to my house

Date of experience: December 1, 2024