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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Absolutely the nicest people to do business with. Hassle free.
Easy ordering and delivered as promised. Price was better than local competitors
Always been there when I needed them. Always give the best prices.
Easy to find what you need. Easy to file a claim. Easy to talk to. Best prices!
Thank you all for everything you do. Always a pleasure working with the team.
No Steel Rim Option - 2014 Ford Fiesta Titanium - This is a disappointment, I like receiving the tires mounted and balanced on the steel rims. I would of purchased a full set with rims if you had the option for my car. You use to have the option for my make and model. Unsure why that changed..
Always get a unbeatable price and great service from people like Gill.
Have used Tire Rack for years and savings are amazing plus the option of picking up at distributor site which saves additional $$$
It was very convenient to use the online tools to help select a list of good tires for my needs, and to compare the tires together in a table. Their tests and metrics are easy to read and useful to help make a decision.
Customer service is top notch. They always answer my questions before placing an order.
I've been a Tire Rack customer for years and while I always look for the best deal every time I shop for tires, the conclusion is always the same, Tire Rack has simply the best value out there.
Easy to research and order tires at a very reasonable price.
Fast and reliable ordering and delivery process. Will likely use again.
Site checkout did not work on laptop
Instant rebates and manufacture offers saved me a lot on the total cost.
Even though I work for an automotive repair facility, and we get tires through a distributor, I can get tires from Tire Rack cheaper AND delivered. And having a nice selection to choose from instead of generics is nice too.
I have previously purchased 2 sets of snow tires through Tire Rack. Good prices and quick delivery.
Great website makes it easy to find the right tire and free shipping
Always great prices, knowledgeable staff, and fast shipping
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

