Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Worked well and they stocked tires other said where discontinued would buy again
This is the fourth set of winter tires I've ordered from Tirerack. The last three have been times were perfect with no issues. Thanks for the great execution.
Easy to compare tire data, fast and easy checkout and shipping
Easy process. Like the tire decision questions. Extremely fast shipping! Tire prices are great. I will definitely purchase my tires from TireRack.com from now on! Thank you.
Not too bad of pricing but could have better deals besides that super easy
Easy to find what I needed and it was delivered as expected and promptly.
Account information seems to be messed up. Can't log in. Reset password. Still can't log in.
Long ago I purchased a set of Pirellis for my Honda Civic. I remember they elevated that car's performance. I'm so excited to see PZero all season tires with such a discount for my Mazda. Looking forward to running them and experiencing the step up there.
I bought some clearance tires a few years ago and they were great!
It was very easy to find a full set of good quality tires with all the hassle
Very good as sales associate was very helpful when the tires were not in stock so he made it happen!
Charge a bit more for road hazard but make it 1 phone call deal. Is it safe for my wife to run around with a front spare...sure but not optimal.
Great customer service, fast delivery. I always get what I asked for.
Helpful with ordering decisions. Helpful with resolving issues.
I've been using (& recommending) Tire Rack for almost 30 years now. Excellent service, selection, & very competitive prices. They are also an absolute treasure trove of research knowledge. If you can't find fitment answers, just call them…they know what fits & what doesn't.
I have on many occasions had orders show up next day without selecting speedy shipping. It seems like Tire Rack defines the laws of physics and probably some state and local laws too to ship so fast.
I should have bought all 4 tires the first time, but am returning for the second set for the same car. Very easy interface and the delivery option to my local tire shop is awesome
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and a member of our team will be reaching out.