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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,851
shipping
28,815
quality
29,375
This company responds to reviews on average within 1 day

Instant Feedback

531,181 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Great service.
December 14, 2024

All items in stock and pick at location was very smooth and convenient.

Date of experience: December 4, 2024
District of Columbia
1 review
0 helpful votes
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Why Would You Buy Tires Any Other Way?
December 14, 2024

They do the research, compile the data, create comparison videos and comparison charts.
What their website does would take me hours of research to try to duplicate. Their shipping speed and flexible payment options are industry leading. The amount of options as far as brand, type, size, and price are hard to beat. I've purchased high performance tires for my Jaguar F-type and all-seasons for my Jeep Grand Cherokee. Two opposite vehicles, same website! I will recommend Tire Rack to whoever will listen!

Date of experience: December 4, 2024
Michigan
1 review
0 helpful votes
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Shady pricing around installation
December 14, 2024

Selected Discount Tire installation, it was 108$. Went to lunch, came back to finish the transaction, entered all my details, it says session expired start again. I had to re-enter everything, and the installation doubled in price. So I chose independent installer, on which was the same discount tire, for the original rate of 108. Playing games with pricing reflects very negatively on my brand perception. NPS 10 -> 5

Date of experience: December 4, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Virginia
1 review
0 helpful votes
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Great Value for todays economy
December 14, 2024

Very good easy to use. If you want to save money in today's world

Date of experience: December 4, 2024
Vermont
1 review
0 helpful votes
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Easy and Reasonable
December 14, 2024

Ordering from Tirerack is simple and they carry good brands. I am thankful for the studding service!

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Great customer care
December 14, 2024

Ordering was simple enough. Had a change in needs on my end and customer service handled it well.

Date of experience: December 4, 2024
Michigan
1 review
0 helpful votes
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Will use them again
December 14, 2024

Good price, free shipping and ability to ship where I want not just a store. What I was hoping for.

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Nitroman426
December 14, 2024

Great service and fast delivery of my complete order of my tire

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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One stop shop
December 14, 2024

Very convenient and decent prices. Research was available on the website and my order should be shipped to me by tomorrow. Very fast turnaround.

Date of experience: December 4, 2024
Minnesota
1 review
0 helpful votes
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Best tire place
December 14, 2024

Everything was perfect, great service, fast delivery and easy.

Date of experience: December 4, 2024
Virginia
1 review
0 helpful votes
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Much appreciated
December 14, 2024

Thank you, Mr. Tucker, very much appreciate your time.!

Date of experience: December 4, 2024
Pennsylvania
1 review
0 helpful votes
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Very satisfied!
December 14, 2024

Always easy ordering, and competitive pricing! Very happy!

Date of experience: December 4, 2024
Tennessee
1 review
0 helpful votes
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Perfect
December 14, 2024
Updated review

Quick. Fair price. Review of tire. Twenty-one more characters.

Date of experience: December 4, 2024

Good site
November 11, 2024
Previous review

Good site. Like the ratings and reviews.

Date of experience: October 31, 2024
New York
1 review
0 helpful votes
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I have always had an excellent service
December 14, 2024

I have ordered everything from race tires to offroad truck tires, wheel and tire packages since the 90's. I have always received excellent service and delivery!

Date of experience: December 4, 2024
Texas
1 review
0 helpful votes
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Tire Rack is Tire KING!
December 14, 2024

I had to return some tires that I bought for my RAM 1500 Truck. They and Pirelli made it easy to get tires that worked better for me and the driving I do.

Date of experience: December 4, 2024
Delaware
1 review
0 helpful votes
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Easier shopping experience
December 14, 2024

Tires arrived when expected, perfect fit and look great, will but again

Date of experience: December 4, 2024
District of Columbia
1 review
0 helpful votes
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Good pricing, quick delivery
December 14, 2024

Tire Rack checks all the boxes. Fresh tires with recent manufactured date codes.

Date of experience: December 4, 2024
Illinois
1 review
0 helpful votes
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Love tire rack.
December 14, 2024

Best deals, best service, best products. I've been shopping with tirerack for over 20 years and they're always the first place I look When I need tires, wheels, suspension or brakes

Date of experience: December 4, 2024
Pennsylvania
1 review
0 helpful votes
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Great service and great selection
December 14, 2024

I used the website and was able to find the perfect tire for me at a great price.

Date of experience: December 4, 2024
Georgia
2 reviews
0 helpful votes
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Website is always easy to use and quick
December 14, 2024

TR has always been helpful, long time user. Fast shipping, good communication.

Date of experience: December 4, 2024