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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,138 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Great selection and pricing
December 16, 2024

Helpful technician's. Answered all the right questions. Quality differences. Proper sizing,

Date of experience: December 6, 2024
New York
2 reviews
0 helpful votes
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Well designed website with all the info you need!
December 16, 2024
Updated review

My experience always has been excellent, with great choices and customer ratings that are helpful.

Date of experience: December 6, 2024

Good service!
March 28, 2022
Previous review

Good service!

Date of experience: March 28, 2022
Massachusetts
1 review
0 helpful votes
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Great info, selection, and prices
December 16, 2024
Updated review

My mechanic pointed me here years ago. Said he couldn't beat TireRack prices, especially once when I needed rims. Now it's the only place I buy tires. Couldn't be easier, and I get exactly what I want instead of more OEM tires.

Date of experience: December 6, 2024

Research is easy
March 28, 2024
Previous review

Research is easy. Prices are great.

Date of experience: March 18, 2024
Maryland
1 review
0 helpful votes
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I love tirerack
December 16, 2024

I like that I can do research on all the tires. And having the recommended installer saves money too.

Date of experience: December 6, 2024
New York
2 reviews
0 helpful votes
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Clear and easy
December 16, 2024
Updated review

Tire rack always has what I need in an easy to use format with the best prices around.

Date of experience: December 6, 2024

Parts are always easy to find
December 6, 2020
Previous review

Parts are always easy to find

Date of experience: December 6, 2020
North Carolina
1 review
0 helpful votes
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Returning customer
December 16, 2024

Have ordered from Tire Rack before, and have always been pleased.

Date of experience: December 6, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent
December 16, 2024

Love it get service. Great selection all major brands available

Date of experience: December 6, 2024
District of Columbia
1 review
0 helpful votes
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Good selections; quick delivery
December 16, 2024

I always receive high quality tires from tire rack. Delivery is smooth and they offer brand name tires at great prices.

Date of experience: December 6, 2024
New York
2 reviews
0 helpful votes
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Easy purchase
December 16, 2024

Great experience from start to finish. Purchase and delivery were perfect

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Previous good. Problems this time.
December 16, 2024

All went well with prior purchases. This time there was a glitch with online ordering. When I was supposed to get the payment options page I instead got something about there being a problem, try again later or call. I tried again several times later in the day and with different browsers etc. Kind of frustrating. I gave it one more try this morning (12/6) and it worked fine.

Date of experience: December 6, 2024
Connecticut
1 review
0 helpful votes
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Seamless!
December 16, 2024

Easy to locate the right type of tire. Most brands are represented.

Date of experience: December 6, 2024
Ohio
1 review
0 helpful votes
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Great selection and prices
December 16, 2024

Always a name brand tire at a good price Fast shipping to Ohio

Date of experience: December 6, 2024
Missouri
1 review
0 helpful votes
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Good
December 16, 2024

Very good Website and easy to use. Great inventory selection Thank you

Date of experience: December 6, 2024
Missouri
1 review
0 helpful votes
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Easy to navigate site. Thanks.
December 16, 2024

Always a good experience. Tire Rack has good selection at good prices.

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Quick, easy, friendly
December 16, 2024

A tire rack expert followed up with me to make sure I knew I ordered non OEM tires, and that's appreciated.
I disliked how long it took for the tires to arrive.
The tires were delivered at the end of the day on the given date; which was annoying because I made arrangements under the expectation that I'd have my tires installed same day. The shop was about to close, so I had to get it done the next day after making further accommodations for it. That's understandably the shipper's fault, but it would improve the experience to work out a way to better coordinate this so that these minor occurrences don't become an inconvenience. Especially since convenience seems to be a target for Tire Rack.

Date of experience: December 14, 2024
California
1 review
0 helpful votes
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Good service
December 16, 2024
Updated review

Excellent service and good quality work. I'll definitely go back to this location.

Date of experience: December 5, 2024

Fast & easy
October 9, 2024
Previous review

Fast & easy. Lots of store to choose from

Date of experience: September 29, 2024
New York
1 review
0 helpful votes
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Always Reliable
December 16, 2024

I have purchased tires from Tire Rack for years and they are always reliable.

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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The Tire Rack is Alway Dependable
December 16, 2024

Never ever disappoints, service and quality of products available. Only complaint is FED-EX too 4days longer to deliver.

Date of experience: December 15, 2024
Mississippi
1 review
0 helpful votes
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Best way to order tires
December 16, 2024
Updated review

Great customer service and prices to fit every budget. Very fast shipping.

Date of experience: December 5, 2024

Very good prices
June 20, 2024
Previous review

Very good prices. Quick delivery and top notch customer service.

Date of experience: June 9, 2024
North Carolina
1 review
0 helpful votes
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Favorable
December 16, 2024

Positive experience in the past. I have purchased tires from Tire Rack in the past on multiple occasions

Date of experience: December 5, 2024