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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Helpful technician's. Answered all the right questions. Quality differences. Proper sizing,
My experience always has been excellent, with great choices and customer ratings that are helpful.
My mechanic pointed me here years ago. Said he couldn't beat TireRack prices, especially once when I needed rims. Now it's the only place I buy tires. Couldn't be easier, and I get exactly what I want instead of more OEM tires.
I like that I can do research on all the tires. And having the recommended installer saves money too.
Tire rack always has what I need in an easy to use format with the best prices around.
Have ordered from Tire Rack before, and have always been pleased.
I always receive high quality tires from tire rack. Delivery is smooth and they offer brand name tires at great prices.
Great experience from start to finish. Purchase and delivery were perfect
All went well with prior purchases. This time there was a glitch with online ordering. When I was supposed to get the payment options page I instead got something about there being a problem, try again later or call. I tried again several times later in the day and with different browsers etc. Kind of frustrating. I gave it one more try this morning (12/6) and it worked fine.
Always a name brand tire at a good price Fast shipping to Ohio
Always a good experience. Tire Rack has good selection at good prices.
A tire rack expert followed up with me to make sure I knew I ordered non OEM tires, and that's appreciated.
I disliked how long it took for the tires to arrive.
The tires were delivered at the end of the day on the given date; which was annoying because I made arrangements under the expectation that I'd have my tires installed same day. The shop was about to close, so I had to get it done the next day after making further accommodations for it. That's understandably the shipper's fault, but it would improve the experience to work out a way to better coordinate this so that these minor occurrences don't become an inconvenience. Especially since convenience seems to be a target for Tire Rack.
Excellent service and good quality work. I'll definitely go back to this location.
I have purchased tires from Tire Rack for years and they are always reliable.
Never ever disappoints, service and quality of products available. Only complaint is FED-EX too 4days longer to deliver.
Great customer service and prices to fit every budget. Very fast shipping.
Very good prices. Quick delivery and top notch customer service.
Positive experience in the past. I have purchased tires from Tire Rack in the past on multiple occasions
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

