Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,138 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow NICHOLAS P.
Unfollow NICHOLAS P.
Share Review
Report Review

Convenient
December 16, 2024

Very easy quick delivery. Payment plan is a bonus! Will be using next time I need tires

Date of experience: December 6, 2024
Florida
1 review
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

Great prices and quick delivery
December 16, 2024

Always have the tires I need in stock. Great prices and quick delivery.

Date of experience: December 6, 2024
Illinois
1 review
0 helpful votes
Follow Charles J.
Unfollow Charles J.
Share Review
Report Review

Sub Tires
December 16, 2024

As expected, I ordered tires, they arrived as schedule.
Done

Date of experience: December 6, 2024
New Jersey
1 review
0 helpful votes
Follow Andrea K.
Unfollow Andrea K.
Share Review
Report Review

Easy and Reliable EVERY TIME
December 16, 2024

Tire rack makes this dreaded purchase so easy. Drop ship to my mechanic, best prices, and promotional credit.

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
Follow JOSE X.
Unfollow JOSE X.
Share Review
Report Review

Best price, fast delivery
December 16, 2024

Very easy and simple, great communication, fast delivery, best prices,super intuitive, thank you

Date of experience: December 12, 2024
Florida
1 review
0 helpful votes
Follow Juan J.
Unfollow Juan J.
Share Review
Report Review

The best
December 16, 2024

The timing as well as the quality made the experience unique

Date of experience: December 6, 2024
Connecticut
7 reviews
22 helpful votes
Follow Colin T.
Unfollow Colin T.
Share Review
Report Review

Never a bad experience
December 16, 2024

Always a pleasant experience. I can find what I want or the reps are always helpful and knowledgeable. Never a bad experience to date.

Date of experience: December 6, 2024
Virginia
1 review
0 helpful votes
Follow Darren Q.
Unfollow Darren Q.
Share Review
Report Review

Fast shipping! Longtime customer
December 16, 2024

Tire Rack always has what I need at a good price. You can have them shipped right to your shop of choice. Can't beat it!

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Great experience. No issues.
December 16, 2024

Bought 4 studded snow tires and had them delivered to my repair shop. No issues whatsoever, everything was done as expected.
Not a common thing these days.

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Share Review
Report Review

Great Options!
December 16, 2024

They have the right tire for you and the right price. My second set personally and I'd do it again.

Date of experience: December 6, 2024
California
1 review
0 helpful votes
Follow JOHN Z.
Unfollow JOHN Z.
Share Review
Report Review

Na
December 16, 2024

N/a thank you for your concern to many questions to answer..

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
Follow Brandon B.
Unfollow Brandon B.
Share Review
Report Review

Excellent
December 16, 2024

I always use Tire Rack for purchasing tires! They make is very simple and recently I needed help and the live chat rep was outstanding! Thank you Tire Rack!

Date of experience: December 6, 2024
New Jersey
1 review
0 helpful votes
Follow Jeremiah F.
Unfollow Jeremiah F.
Share Review
Report Review

Great choices! Great prices!
December 16, 2024

Great choices! Great prices! And easy ordering process!

Date of experience: December 6, 2024
North Carolina
1 review
0 helpful votes
Follow Patrick Q.
Unfollow Patrick Q.
Share Review
Report Review

Quick and easy service
December 16, 2024

Wonderful, fantastic, great, awesome, helpful, outstanding, second to none

Date of experience: December 6, 2024
Illinois
1 review
0 helpful votes
Follow Marcel T.
Unfollow Marcel T.
Share Review
Report Review

Delivery confirmation
December 16, 2024

Quick and easy to navigate the ordering, but the confirming notification on delivery was a tad delayed. I panicked cause the shop had closed and the delivery was still showing not delivered yet. But the confirming email finally came across, so all was right with the world.

Tires have been installed and makes the car feel so much better.

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
Follow Matt Y.
Unfollow Matt Y.
Share Review
Report Review

Got exactly what I needed
December 16, 2024

Was having a tough time looking for steel rims that would fit our WRX. Gio at Tire Rack helped us right out

Date of experience: December 6, 2024
Pennsylvania
1 review
0 helpful votes
Follow Chris Y.
Unfollow Chris Y.
Share Review
Report Review

Tires
December 16, 2024

Good, until I had to answer a way too long survey...

Date of experience: December 6, 2024
Tennessee
2 reviews
0 helpful votes
Follow steve M.
Unfollow steve M.
Share Review
Report Review

Awesome
December 16, 2024
Updated review

Always a great experience to deal with them easy access to the database of tires

Date of experience: December 6, 2024

Always great service and awesome products
March 30, 2024
Previous review

Always great service and awesome products

Date of experience: March 20, 2024
Texas
1 review
0 helpful votes
Follow Brad U.
Unfollow Brad U.
Share Review
Report Review

Great place to order my tires
December 16, 2024
Updated review

Always a pleasure to order tires. Great website and very easy to find what I need.

Date of experience: December 6, 2024

Quick and easy
September 14, 2024
Previous review

Quick and easy.

Date of experience: September 4, 2024
Maryland
1 review
0 helpful votes
Follow Dillon P.
Unfollow Dillon P.
Share Review
Report Review

Wish my card was saved
December 16, 2024

I have a bridgestone tirereack credit card and it wasn't saved for some reason so i had to type it in.

Date of experience: December 6, 2024