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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy and informative to help me feel confident in my purchase! Also appreciate the road hazard warranty!
Has always been very good. Always good service and no issues with the tires
All have been great service and products as expected every time
I have been a Tirerack consumer for over 30 years. Big fan of this retailer.
I've been using Tirerack.com for at least 10 years now and every order has been perfect. Great selection, very intuitive site and wicked fast shipping. Keep up the good work folks! B from PA
On time, great quality easy delivery I don't know what else to say
Hey, if you own a car you are going to have to buy tires. Tire Rack is certainly convenient if you know what you need to buy. However the selection of tires has dwindled considerably. The inventory has shrunk and deals are hard to find. But they ship fast and you get what you paid for.
Online purchase is efficient and informative. TireRack provides enough information to research and shop at the same time.
Would like backup search option to find alternate sizes than the ones specific to your vehicle
The research and advice provided on the Tire Rack website is very informative. After picking a great set of tires, the website checkout and delivery experience was quick and easy.
Very easy to use website. Punctual delivery, service. Good quality products.
Liked the delivery options. Easy to order and no issues. I had tires installed locally and saved money with pick up option.
I love tire rack because it saves me time AND money! I can do everything on their website and there service is fast and reliable.
It's not clear what the next steps are for arranging the mobile installation. My address for the installation is not the same as the billing address associated with my credit card, and this is a gift, so the contact phone number for the order/billing is different than that for scheduling the installation.
It's always easy ordering tires on tire rack! I love working with these folks!
We ordered snow rims and tires for a 2019 Nissan Leaf SL Plus with an electronic parking brake. Your site showed that 15" rims fit. We ordered a set recommended from your site, order #MU*******. They did not fit. https://photos.app.goo.gl/5UPFEewLANMTHdf7A
Short version is it seems the 15"'s fit a manual parking brake car but not an electronic parking brake car.
Multiple calls to try to get this resolved, contact forms to get back to me unanswered, Emails that had a 25% return rate but only early replies.
Customer service needs help.
About a month and a half after original order I finally got the feedback to order a new set and when I did I would get a call tag for these 15"'s that do not fit. I will be calling in for that after finishing this form.
Order needed to be cancelled due to my error. Tire Rack was very helpful resolving the issue.
Truly appreciate the ability to view wheels on a likeness of my vehicle. Then, once we settled on just the right wheel, the option to choose an installer made this process convenient.
Excellent great products awesome a lot of brands easy to buy
All went well, had ordered Michelin Pilot Sport 4s, different size front and back, that are not commonly available. Delivery right to my door and had them installed by a shop locally that was refinishing the wheels.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.