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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,182 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great purchase experience
December 23, 2024

Tire Rack is fantastic. They are the LA Dodgers of tire sales and delivery — a class organization that is dedicated to making each customer experience a great one.

Date of experience: December 12, 2024
Oklahoma
1 review
0 helpful votes
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Fitment Verification
December 23, 2024

Called customer service yesterday morning to confirm fitment of a rotor listed for my vehicle. I was told I would receive a call back with answers. A day and a half later and I haven't heard back yet. I did some research myself, and decided to proceed with a different product.

Date of experience: December 12, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused.

Maryland
1 review
0 helpful votes
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Easy ordering process
December 23, 2024

Just put in my vehicle, filtered what brands I wanted to look at and chose my tires

Date of experience: December 12, 2024
Oregon
1 review
0 helpful votes
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Great price and quick delivery
December 23, 2024

Great service and price ans sometimes early delivery almost next day service

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Fast shipping, good prices
December 23, 2024

Ordered tires from here several times, no issues. Large selection of tires

Date of experience: December 12, 2024
South Dakota
1 review
0 helpful votes
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Great Deals
December 23, 2024

Found a great deal, better than anywhere else. Buying them was easy, shipping is fast, and was a pleasurable experience.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Fast
December 23, 2024

It was a Quick and easy process and delivery speed. I love the online guide and process.

Date of experience: December 12, 2024
Nevada
1 review
0 helpful votes
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Easy and efficient
December 23, 2024

The online system is easy and great. Shipping is quick and efficient

Date of experience: December 12, 2024
Illinois
1 review
0 helpful votes
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Tires
December 23, 2024

Good prices and easy to order. I like using tire rack to buy tires for all my vehicles

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Great company
December 23, 2024

Love the reviews on tires love the ability to ship to place to install tires

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Order placement and delivery
December 23, 2024
Updated review

On time simple to process and was very satisfied with my purchase

Date of experience: December 18, 2024

Order process is simple and concise
January 12, 2024
Previous review

Order process is simple and concise

Date of experience: January 12, 2024
Illinois
1 review
0 helpful votes
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Nowhere better than here.
December 23, 2024

I love the great selection and the affordability of these tires cheaper than any tire store you find. They may want to match the price, but it's not worth it. Stick with the proven winner with Tire Rack! It has literally been a couple decades that I have bought my tires from nowhere else except here.

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Love the easy way to buy
December 23, 2024

Always a pleasure makes buying tires easy and without worries

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Thanks
December 23, 2024

Easy and great. Found what I wanted quickly and easily and was on my way.

Date of experience: December 12, 2024
Macao
1 review
0 helpful votes
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Firstly, I got an email from you guys after 2 days that my Credit card declined. I called and gave a new card but that declined too. Bank said you didn't enter my security code right. On 3rd day, you automatically fixed and shipped my tires.
Secondly, Discount tire fee, and scheduling breakdown feels shady. It doesn't feel integrated at all and that's not confidence inspiring. If I had the choice, I'd buy my tires from Costco. It's about trust, and so far I dont see it.

Date of experience: December 12, 2024
North Carolina
1 review
0 helpful votes
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30 Year Customer
December 23, 2024

Always a pleasure to find the product I want at a reasonable price.

Date of experience: December 12, 2024
Maryland
1 review
0 helpful votes
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Tire Rack Orders
December 23, 2024
Updated review

The Tire rack web site is easy to use and provides an outstanding review of the different tires and great photos and enlargement.

Date of experience: December 12, 2024

Tire Rack Orders
December 15, 2024
Previous review

Its always a pleasure to order tires from Tire Rack, which has a user friendly web site. Wonderful photos and details about the tires.

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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Great selection and the price is right.
December 23, 2024

The tires I am looking for are always in stock and at a great price.

Date of experience: December 12, 2024
Wyoming
1 review
0 helpful votes
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Never a problem
December 23, 2024

I've bought tires from this place many many times and I've never had a problem. Delivery and installation as always been set up with ease.

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Great website with easy to use tools
December 23, 2024

Easy shopping experience with great prices, huge selection, and fast shipping.

Date of experience: December 12, 2024