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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Looking forward to doing business with them again but they make it all easy!
I visit tirerack.com anytime I need tires, even in a slight pinch. It's fast, reliable and even gives an option to pick up for a discount.
Fantastic service. Answered my questions immediately. Very knowledgeable and professional.
Just the tires I needed shipped to my house, easy.
The online selector made fitting a breeze
Same as above - no issues! Quality products that are delivered quickly at a good price.
Good selection of tires, never had any issue with tire rack. The tire comparisons and ratings are helpful and there is a good selection without a bunch of 'discount' tires gumming up the search
Sale person was very helpful at helping me to determine what I needed, ordering process was fast and simple.
Carter knew the old tire LX20 was replaced bybthe LX25...and that it is an excellent tire. Nice to work with guys that know theri products!
I bought 4 tires. So easy to get them installed. I'm hoping that since I have a damaged tire and am ordering the replacement tire, that my claim will be processed just as easily.
Was a little confused on the installation and where to go and how to purchase,,,etc
Fast easy transaction easy install and overall great product
Good company great tires good people great service!
Been buying tires/wheels from TR for 30 years.
Always experience world class website, product info, availability & rapid delivery.
Lots of great information to make an informed purchase and easy to use
When I search for tires specific to my car, it doesn't show me all the tires that are available for my car. I had to just search for the specific size to find the tires for my car.
We have purchased several sets of tires over the years. It's easy to place an order, the tires arrive quickly and the price is affordable.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

