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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,126 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Very easy
December 23, 2024

Quick and easy.the location was excellent and customer service was excellent. Thank you

Date of experience: December 13, 2024
South Dakota
1 review
0 helpful votes
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Great price - Great service!
December 23, 2024

Looking forward to doing business with them again but they make it all easy!

Date of experience: December 13, 2024
Illinois
1 review
0 helpful votes
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One stop shop for tires
December 23, 2024

I visit tirerack.com anytime I need tires, even in a slight pinch. It's fast, reliable and even gives an option to pick up for a discount.

Date of experience: December 13, 2024
Pennsylvania
1 review
0 helpful votes
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Easy
December 23, 2024

I'm a returning customer. Online ordering is very easy, and my preferred way of buying tires.

Date of experience: December 13, 2024
New Jersey
1 review
0 helpful votes
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Sales Associate -Jeanette Ellis
December 23, 2024

Fantastic service. Answered my questions immediately. Very knowledgeable and professional.

Date of experience: December 13, 2024
Utah
1 review
0 helpful votes
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Fast expert service
December 23, 2024

Just the tires I needed shipped to my house, easy.
The online selector made fitting a breeze

Date of experience: December 13, 2024
Rhode Island
1 review
0 helpful votes
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Simple and easy
December 23, 2024

Same as above - no issues! Quality products that are delivered quickly at a good price.

Date of experience: December 13, 2024
Illinois
1 review
0 helpful votes
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Helpful Sam
December 23, 2024

Called and Sam answered all my questions and helped me place the order

Date of experience: December 13, 2024
New York
1 review
0 helpful votes
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Great tires, fast shipping
December 23, 2024

Good selection of tires, never had any issue with tire rack. The tire comparisons and ratings are helpful and there is a good selection without a bunch of 'discount' tires gumming up the search

Date of experience: December 13, 2024
Maryland
1 review
0 helpful votes
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Easy and fast process.
December 23, 2024

Sale person was very helpful at helping me to determine what I needed, ordering process was fast and simple.

Date of experience: December 13, 2024
Massachusetts
1 review
0 helpful votes
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Carter knew the old tire LX20 was replaced bybthe LX25...and that it is an excellent tire. Nice to work with guys that know theri products!

Date of experience: December 13, 2024
Ohio
1 review
0 helpful votes
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Original tire damaged - replacement
December 23, 2024
Updated review

I bought 4 tires. So easy to get them installed. I'm hoping that since I have a damaged tire and am ordering the replacement tire, that my claim will be processed just as easily.

Date of experience: December 13, 2024

Was a little confused on the installation and where...
February 6, 2024
Previous review

Was a little confused on the installation and where to go and how to purchase,,,etc

Date of experience: February 5, 2024
Ohio
2 reviews
0 helpful votes
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Fast and overall great service
December 23, 2024

Fast easy transaction easy install and overall great product

Date of experience: December 22, 2024
Texas
1 review
0 helpful votes
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Great company
December 23, 2024

Good company great tires good people great service!

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Been buying tires/wheels from TR for 30 years.
Always experience world class website, product info, availability & rapid delivery.

Date of experience: December 29, 2024
Michigan
1 review
0 helpful votes
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Great
December 23, 2024

Super Great Awesome
I think that options were ample and that I was able to find a tire at a great price based on my shop

Date of experience: December 13, 2024
Maine
1 review
0 helpful votes
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So easy
December 23, 2024

Lots of great information to make an informed purchase and easy to use

Date of experience: December 13, 2024
Louisiana
1 review
0 helpful votes
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Easy Transaction
December 23, 2024

Snow tires online and easy. I will use Tire Rack in the future

Date of experience: December 13, 2024
Illinois
1 review
0 helpful votes
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Search doesn't work well
December 23, 2024

When I search for tires specific to my car, it doesn't show me all the tires that are available for my car. I had to just search for the specific size to find the tires for my car.

Date of experience: December 13, 2024
New York
2 reviews
0 helpful votes
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Comp!etely Satisfied
December 23, 2024

We have purchased several sets of tires over the years. It's easy to place an order, the tires arrive quickly and the price is affordable.

Date of experience: December 13, 2024