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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,117 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Tire rack, the right rack
December 23, 2024

Have bought wheels, tires, and wheel tire kits for all of my vehicles over the years.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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I am a shop
December 23, 2024

I am a shop but they can't tell me what my discount will be forcing me to sign up to "find out" also takes 2-3 days process sucks doing business without any information gives me Facebook marketplace vibes unprofessional

Date of experience: December 13, 2024
New York
1 review
0 helpful votes
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The reviews help me decide which tire is best for the vehicle and the type of driving that will be done in each.

Date of experience: December 13, 2024
Indiana
1 review
0 helpful votes
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User Friendly
December 23, 2024

Website navigation smooth, easy to compare tires, fast delivery! Great roadside warranty!

Date of experience: December 13, 2024
New York
1 review
0 helpful votes
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Wheel and tire package
December 23, 2024

Limited selection with winter tires. Expanded search to all tires and found what I needed. Still great snow tires

Date of experience: December 13, 2024
New York
1 review
0 helpful votes
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Good prices and wide selection.
December 23, 2024

I always look for all season tires that are good in snow.
Tire rack has the best selection and good prices.

Date of experience: December 13, 2024
Delaware
1 review
0 helpful votes
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Tire Guru's
December 23, 2024

I have been using tire rack since I had my first back in 2016. I love their tires and you can't beat the prices.

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
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This is at least my second TireRack order. It is very convenient to have the large number of tires you have available at the push of a button. I also appreciate the review information. My only beef is not with TireRack. I have found the rebates unreliable when mailed in. I don't recall whether they were Continentals or Goodyears, but I never got the rebate from my last purchase. It would be helpful if all rebates were converted to instant savings. I realize this is probably not TireRack's call.

Date of experience: December 13, 2024
Ohio
1 review
0 helpful votes
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You guys used to not offer free shipping. Makes a big difference.

Date of experience: December 13, 2024
Arizona
1 review
0 helpful votes
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Tire Installer
December 23, 2024

I've had bad experiences with the local Discount Tire Store in Surprise Arizona, they badly scratched the lower rocker cover on my Corvette and also broke it because they did not use the jacking puck I had installed in that location. I have to find another tire installer.

Date of experience: December 13, 2024
California
2 reviews
0 helpful votes
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Always great to order from you guys!
December 23, 2024
Updated review

Easy to navigate, fast shipping! Lots of advice available on the site, information. Etc.

Date of experience: December 13, 2024

Great so far!
November 12, 2020
Previous review

Great so far!

Date of experience: November 12, 2020
New York
1 review
0 helpful votes
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Snow Tire package
December 23, 2024
Updated review

Tire Rack allowed me to purchase my preferred tires and mounted them to wheels that enhanced the appearance of my car. The snow package offered by my dealer had no options as to tire selection or wheel choice. I am very happy

Date of experience: December 13, 2024

Gill did a great job
December 3, 2024
Previous review

Gill did a great job

Date of experience: November 22, 2024
Ohio
1 review
0 helpful votes
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Fourth purchase
December 23, 2024
Updated review

Great tires, price and no problems at all. That is exactly what i wanted.

Date of experience: December 13, 2024

Second purchase
November 22, 2024
Previous review

Quick delivery. Road hazard protection difficult to use. Tires were exactly what i ordered

Date of experience: November 12, 2024
New York
3 reviews
0 helpful votes
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X3 snows
December 23, 2024

Easy to use for me! Just browse through site and pick out what I need.

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
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Hyndai tucson
December 23, 2024

Exactly how described and delivered! Could nt ask for anything better

Date of experience: December 13, 2024
South Carolina
1 review
0 helpful votes
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Fast and easy process
December 23, 2024

Previous experience was more than likely good although it was a while ago. Tire rack was the first company i thought of to help

Date of experience: December 13, 2024
New York
1 review
0 helpful votes
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Really easy to setup and purchase
December 23, 2024

Always a great way to make my purchases. Both online and over the phone your knowledgeable sales associates make ordering seamless

Date of experience: December 13, 2024
Maine
1 review
0 helpful votes
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Fast service and items as advertised.
December 23, 2024

So far so good. I have not had time to put them on the vehicle yet as they were a holiday present for my wife. Shopping on the website was easy and the tires arrived the next day. Thanks

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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Always have what I need
December 23, 2024

I've been buying tires from Tire Rack since the early '80s, way before online shopping. I appreciate the information available on the website to help make the best decision.

Date of experience: December 13, 2024
Minnesota
1 review
0 helpful votes
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Amazing Customer Service
December 23, 2024

I used the chat feature and worked with two different people. 1 employee assisted in choosing the correct wheel package and answer several questions along the way. The other employee assisted with the return of a previous order. Both people were extremely helpful and knowledgeable.

Date of experience: December 13, 2024