Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,117 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Timothy J.
Unfollow Timothy J.
Share Review
Report Review

I love tire rack
December 25, 2024

I've been using tire rack's website and customer service reps for a few years now to research tires and possible purchases. Both have been great and I just an order for tires at a great price with free shipping to my new home in FL. When looking for tires this is my starting point and usually where I end up buying.

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
Follow Andrew Y.
Unfollow Andrew Y.
Share Review
Report Review

Always great
December 25, 2024

Good prices. Fast accurate delivery. I always look here first.

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
Follow Mariette E.
Unfollow Mariette E.
Share Review
Report Review

Easy
December 25, 2024

Easy informative decision making; comparisons very helpful; much to choose from.

Date of experience: December 15, 2024
Utah
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Super smooth no stupid questions got tires right when I needed them.

Date of experience: December 15, 2024
Indiana
1 review
0 helpful votes
Follow keith V.
Unfollow keith V.
Share Review
Report Review

Easy transaction like usual
December 25, 2024

Always easy to get the tire i need delivered right to the house thanks again

Date of experience: December 15, 2024
California
1 review
0 helpful votes
Follow Peter E.
Unfollow Peter E.
Share Review
Report Review

Wealth of information and choices
December 25, 2024

The information available and choices available make Tire Rack my go to tire supplier. Tires arrive when promised. Phone support is great. I have used the hazard warranty to replace 1 damaged tire.

Date of experience: December 15, 2024
Arizona
1 review
0 helpful votes
Follow Lane G.
Unfollow Lane G.
Share Review
Report Review

Warranty
December 25, 2024

Road hazard warranty process is a bit archaic pls make it uniform and fair.

Date of experience: December 15, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Arizona
2 reviews
0 helpful votes
Follow Bob V.
Unfollow Bob V.
Share Review
Report Review

Always a great experience!
December 25, 2024

I've ordered from TireRack many times, and it has always been a great experience. Good shipping, easy purchasing, great pricing.

Date of experience: December 15, 2024
Florida
1 review
0 helpful votes
Follow Rafael U.
Unfollow Rafael U.
Share Review
Report Review

I always try Tirerack.com and I've been fortunate finding what I need at a good price.

Date of experience: December 15, 2024
District of Columbia
1 review
0 helpful votes
Follow Morty F.
Unfollow Morty F.
Share Review
Report Review

First experience.
December 25, 2024

Very good and competitive price. I am tired from Walmart, Costco and Sam club

Date of experience: December 22, 2024
Florida
1 review
0 helpful votes
Follow Dennis E.
Unfollow Dennis E.
Share Review
Report Review

Great prices
December 25, 2024

Great pricing fast shipping, great quality, would highly recommend

Date of experience: December 15, 2024
Minnesota
1 review
0 helpful votes
Follow katie X.
Unfollow katie X.
Share Review
Report Review

Great site to compare tires
December 25, 2024

I love that I can compare tires and they're rated by quality in different weather conditions

Date of experience: December 15, 2024
Indiana
1 review
0 helpful votes
Follow Geoff L.
Unfollow Geoff L.
Share Review
Report Review

Tire Rack is Reliable
December 25, 2024

I've purchased many tires from tire rack and the service and products are great. The tires are shipped to my door and I get exactly what I wanted. I worked in the tire business for 8 years and dealt with the company for my business. They were outstanding. Now, a decade after leaving the tire business I still order from tire rack because they are the most reliable online tire dealer hands down. I'm excited to get my winter tires and will always check tire rack first. They always are where I end up ordering from for good reason.

Date of experience: December 15, 2024
California
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Rare customer experience issues have been delt with quickly and competently. This assurance of a good experience and quality work brings me back.

Date of experience: December 15, 2024
Illinois
1 review
0 helpful votes
Follow Aidan K.
Unfollow Aidan K.
Share Review
Report Review

It's also nicety combine stuff with Discount Tire for a seamless experience

Date of experience: December 15, 2024
Georgia
1 review
0 helpful votes
Follow Victor Z.
Unfollow Victor Z.
Share Review
Report Review

Simple Process
December 25, 2024

I like the web site setup, it's simple to select a car or a specific tira size.

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
Follow Brian T.
Unfollow Brian T.
Share Review
Report Review

Repeat customer for a reason
December 25, 2024

Fast service, huge selection, appreciate the delivery and installation options.

Date of experience: December 15, 2024
Maine
1 review
0 helpful votes
Follow brandon P.
Unfollow brandon P.
Share Review
Report Review

Never have had an issue ordering from TR.
Good prices. And availability of tires that can be hard to find

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
Follow Dennis L.
Unfollow Dennis L.
Share Review
Report Review

Easy
December 25, 2024

Website was easy to use. Tires were available and on sale. Checkout was fast and convenient

Date of experience: December 15, 2024
Illinois
1 review
0 helpful votes
Follow Deejay P.
Unfollow Deejay P.
Share Review
Report Review

Great site
December 25, 2024

It was great experience. Very easy to use had a great selection for the car

Date of experience: December 15, 2024