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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,064 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Warranty
December 28, 2024

The warranty system is a joke. It's easier to just buy a new tire. It's kind of shameful that you've made the process so ridiculous.

Date of experience: December 18, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.

Wisconsin
1 review
0 helpful votes
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Extremely easy
December 28, 2024

So easy to identify and place order. Also easy payment options.

Date of experience: December 18, 2024
Pennsylvania
1 review
0 helpful votes
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Always easy
December 28, 2024

I continue to buy with Tire Rack due to their selection and review information.

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Good Shopping Experience
December 28, 2024

I have bought multiple tires in Tire Rack, shipping is fast, convenient and prices are good.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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3 Thumbs Up
December 28, 2024

Excellent! On time and had new boots on the ride before the end of the week. Thank you

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Retail perfection
December 28, 2024

All the data needed to make the optimum choice. Delivery effortless.

Date of experience: December 18, 2024
Alabama
1 review
0 helpful votes
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Been using tire rack over 30 years!
December 28, 2024

Top Notch service in the industry. I order tires from Tire rack instead of buying in stores because of Tire Racks proven for low prices and quality products.

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Best services
December 28, 2024

Great services always giving me great updates. I would order from here again..

Date of experience: December 23, 2024
New Jersey
2 reviews
0 helpful votes
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Fast, simple Easy.
December 28, 2024

Very good. Quick and easy. Great variety. Pricing seems fair. Free delivery is nice.

Date of experience: December 17, 2024
Nebraska
1 review
0 helpful votes
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Fast and Easy
December 28, 2024

This is my second time ordering tires through Tire Rack and I like the easy navigation of their website and shipping is fast.

Date of experience: December 17, 2024
Wisconsin
1 review
0 helpful votes
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Great and it was fast plus tire quality is great it grabs pretty well on the road

Date of experience: December 23, 2024
Illinois
1 review
0 helpful votes
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You guys are awesome!
December 28, 2024

The selection process makes it easy to get the right tire for your car with a mountian of reviews to help with that process.

Date of experience: December 24, 2024
New York
1 review
0 helpful votes
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Shopper Friendly
December 28, 2024

Usually know what I'm looking for, but if I'm not sure there's always someone helpful to ask.

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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I love tire rack
December 28, 2024

Excellent 5 star rating and 5 star shipping previously bought tires from their website and it was amazing

Date of experience: December 17, 2024
New Jersey
1 review
0 helpful votes
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I love Tire Rack
December 28, 2024

I have been ordering from Tire rack for years. You guys are the best.

Date of experience: December 17, 2024
New Mexico
1 review
0 helpful votes
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Fast, efficient and affordable!
December 28, 2024

Fast, efficient and affordable!...
Here's 10 more characters to satisfy your requirements: *******789

Date of experience: December 17, 2024
Florida
1 review
0 helpful votes
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Satisfied
December 28, 2024

So far very user friendly and transparent, I will be shopping again

Date of experience: December 24, 2024
Maryland
2 reviews
0 helpful votes
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Great Customer Service!
December 28, 2024
Updated review

Great customer service the previous time so I keep coming back.

Date of experience: December 17, 2024

Great prices!
December 16, 2024
Previous review

...Great prices and customer service each time!...

Date of experience: December 5, 2024
Missouri
1 review
0 helpful votes
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Reviews I can trust
December 28, 2024

Really enjoyed researching tires in tire rack and the in-depth tire comparison videos especially the one that covered the all season tires and did the track braking tests. Emergency stopping and emergency maneuvering are very important to me because I've had to avoid a near collision with a deer in the road twice now.

Date of experience: December 17, 2024
New Jersey
1 review
0 helpful votes
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Inventory Levels?
December 28, 2024

Needed to replace a damaged snow tire, No inventory to match. Had to buy four all weather tires as Summers tires are not an option in the Northeast. Could only get rears from Tire Rack had to go elsewhere to get front tires. FYI no one knew when the snow tire i was originally looking for would be back in stock.

Date of experience: December 17, 2024