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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,843
shipping
28,807
quality
29,367
This company responds to reviews on average within 1 day

Instant Feedback

531,110 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great service
December 28, 2024

They are on time the tires were delivered promptly and they were there when they said they was gonna be there so I appreciate that

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Aside from the Competitive pricing, the decision to separate a single tire order of four tires into three separate shipments was subpar. The first shipment arrived timely with one tire, the second shipment arrived one day late with two tires, and the third shipment arrived one week late with the fourth tire after being shipped from its distribution center (30 miles from its target destination) to be routed to Montana, then Utah, then Nevada, then back to California. Just keep the order in the same shipment. Thanks.

Date of experience: December 27, 2024
Florida
1 review
0 helpful votes
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Longtime customer
December 28, 2024

Have been a loyal customer for over 20 years
Purchased multiple tire replacements for several vechicles with utmost satisfaction

Date of experience: December 18, 2024
Ohio
1 review
0 helpful votes
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Solid tech information
December 28, 2024

Very good at providing large selection, special vehicle with special requirements

Date of experience: December 18, 2024
Minnesota
1 review
0 helpful votes
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Discount for customers who pick up!
December 28, 2024

We have had good experiences with Tire Rack. They have good deals on tires.

Date of experience: December 18, 2024
Florida
1 review
0 helpful votes
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Good prices, easy website, fast delivery.
December 28, 2024
Updated review

Apologies - I bought two tires earlier today. Learned just now I need 4 so buying the 2nd pair. Likely missed shipping together - my bad.

Date of experience: December 18, 2024

Awesome
December 28, 2024
Previous review

Price and delivery time always the best. I like dealing with Tire Rack.
Bobbys

Date of experience: December 18, 2024
Illinois
1 review
0 helpful votes
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Tires are so key and I appreciate the instant rebates which make a tire decision easier to make especially with the customer reviews!

Date of experience: December 18, 2024
Wyoming
1 review
0 helpful votes
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Excellent
December 28, 2024
Updated review

Always fast shipping and great road hazard warranty. I have been ordering for a while and keep coming back.

Date of experience: December 18, 2024

Love this place
November 28, 2024
Previous review

I hit a pothole and damaged 2 tires. I called and they said order 2 new ones and they will reimburse the cost of the tires@

Date of experience: November 18, 2024
Texas
1 review
0 helpful votes
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Amazing time.
December 28, 2024
Updated review

Always the quickest way to get tires to your doorstep. High quality

Date of experience: December 18, 2024

Amazing, quick and easy
September 6, 2024
Previous review

Amazing, quick and easy

Date of experience: August 27, 2024
Florida
1 review
0 helpful votes
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Mandatory address
December 28, 2024
Updated review

Checkout process makes me enter an address for my installer, then lets me pick it from a list later

Date of experience: December 18, 2024

I had to enter shipping address, then it prompted for...
January 8, 2024
Previous review

I had to enter shipping address, then it prompted for saved address on the next screen, which was the same as I entered.

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: December 18, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out to you.

Illinois
1 review
0 helpful votes
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Always the best prices!
December 28, 2024

I always find what I need, at a good price, and almost always in stock.

Date of experience: December 18, 2024
Georgia
1 review
0 helpful votes
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Great service
December 28, 2024

Easy way for shopping for tires with a number of options with great information

Date of experience: December 18, 2024
New Jersey
1 review
0 helpful votes
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Yes
December 28, 2024

Yes I'm satisfied new tires low price quick delivery equals great value

Date of experience: December 18, 2024
Pennsylvania
1 review
0 helpful votes
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Easy and fast!
December 28, 2024

I always buy my tires here they are great and fair prices! Would def come again!

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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Very user friendly website.
December 28, 2024

Website is very easy to use and service on delivery is excellent.

Date of experience: December 18, 2024
Maryland
1 review
0 helpful votes
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Tire Rack Still Works
December 28, 2024

Great site to compare different tires & pricing. Tire Rack has been consistently used by my family.

Date of experience: December 18, 2024
Florida
1 review
0 helpful votes
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Very easy
December 28, 2024

I do not have a previous, as ive only come to tire rack for all my tires needs

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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Excellent experience
December 28, 2024

Easy way to shop and compare! I will use this site again in the future. Love the next day delivery.

Date of experience: December 19, 2024
Florida
1 review
0 helpful votes
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Always reliable
December 28, 2024

Tire Rack is my go to for tires and car parts. Shipping is always on time and that's rare for island living.

Date of experience: December 18, 2024