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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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They are on time the tires were delivered promptly and they were there when they said they was gonna be there so I appreciate that
Aside from the Competitive pricing, the decision to separate a single tire order of four tires into three separate shipments was subpar. The first shipment arrived timely with one tire, the second shipment arrived one day late with two tires, and the third shipment arrived one week late with the fourth tire after being shipped from its distribution center (30 miles from its target destination) to be routed to Montana, then Utah, then Nevada, then back to California. Just keep the order in the same shipment. Thanks.
Have been a loyal customer for over 20 years
Purchased multiple tire replacements for several vechicles with utmost satisfaction
Very good at providing large selection, special vehicle with special requirements
We have had good experiences with Tire Rack. They have good deals on tires.
Apologies - I bought two tires earlier today. Learned just now I need 4 so buying the 2nd pair. Likely missed shipping together - my bad.
Price and delivery time always the best. I like dealing with Tire Rack.
Bobbys
Always fast shipping and great road hazard warranty. I have been ordering for a while and keep coming back.
I hit a pothole and damaged 2 tires. I called and they said order 2 new ones and they will reimburse the cost of the tires@
Always the quickest way to get tires to your doorstep. High quality
Checkout process makes me enter an address for my installer, then lets me pick it from a list later
I had to enter shipping address, then it prompted for saved address on the next screen, which was the same as I entered.
You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.
I always find what I need, at a good price, and almost always in stock.
Easy way for shopping for tires with a number of options with great information
I always buy my tires here they are great and fair prices! Would def come again!
Website is very easy to use and service on delivery is excellent.
Great site to compare different tires & pricing. Tire Rack has been consistently used by my family.
Easy way to shop and compare! I will use this site again in the future. Love the next day delivery.
Tire Rack is my go to for tires and car parts. Shipping is always on time and that's rare for island living.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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