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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great selection, support price really the only place to buy tires multiple experiences
Limited installation options in service area. No onsite installation option as advertised.
I've purchased tires from Tire Rack for over 40 years since purchasing a set of tires and wheels for a 280Z from Mike Joines from the Indianapolis location he ran for awhile pre-internet.
Good prices and fast shipping makes this a good to for tires!
I've always had excellent service with my past purchases from tire rack!
My favorite place to purchase tires!
Ozzy 4178,Was very helpful and professional and set me up with great tires.
Quick and easy way to shop for your tires with great pricing.
Excellent customer service. Service is beyond expectation.
Tire Rack is my favorite store to order tires from. Great selection, competitive pricing, and the site is easy to navigate for research, comparison and ordering.
Bought a set of 4 tires that have been great. Road hazard was included and I am now issuing a claim on one of the tires and have yet to have any complaints.
Great prices, good choices and delivery on time. I would allow for customers to use their own installers however for warranty issues related to the road hazard warranty
I have been ordering tires from tire rack for years never had an issue and they shipped fast
Service is great delivery. I had a schedule. Very satisfied
It was great and awesome to use site. I would recommend this to a friend
Can't file claim on previous tires. Kept getting log in errors saying I didn't have an account when trying to file claim.
No one seems willing to help when you have an issue. But if there is no issues I guess it's fine.
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to assist you. Will you please send your order number and details of your experience to [email protected]?