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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,742
shipping
28,706
quality
29,266
This company responds to reviews on average within 1 day

Instant Feedback

529,630 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Tires
January 18, 2025

Had the tires I wanted and at a fair price. Also, the shipping to NEPA was fast!

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Great prices for the people
January 18, 2025

Bought tires and were great no complaint.
Real buyer here very satisfied

Date of experience: January 7, 2025
Florida
1 review
0 helpful votes
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None at this time
January 17, 2025

Ordered 4 tires, received them and installed them, no complaints

Date of experience: January 7, 2025
Minnesota
1 review
0 helpful votes
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Integrity
January 17, 2025

I own a few cars, one of them a competition car. I buy a lot of tires. Tire rack stands by their warranties, provides a wide range of tires at reasonable prices.

Date of experience: January 7, 2025
Washington
1 review
0 helpful votes
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As good as it gets
January 17, 2025

Choosing tires is easier when so much useful product information andreal customer reviews are available to assist in the decision. Very competitive prices, lots of close out bargains, and a vast selection of tires and auto parts shipped free to your favorite shop. Tire buying online is vastly preferable to the pressures and hassles of a brick and mortar tire shop

Date of experience: January 7, 2025
New York
1 review
0 helpful votes
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Find what you need
January 17, 2025

I always find the tire I'm looking! I've ordered my last 3 sets and always found what I was looking for and got them in a timely fashion.

Date of experience: January 7, 2025
California
1 review
0 helpful votes
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Website is great
January 17, 2025

Nothing bad. But I don't like being forced to write a specific number of characters

Date of experience: January 7, 2025
Ohio
1 review
0 helpful votes
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Too many clicks
January 17, 2025

You have too many clicks at the end of the purchase that make the purchaser scroll around on the page rather than just being able to place the order. Reduce the friciton from decision to purchase to placing an order.

Date of experience: January 7, 2025
New Mexico
1 review
0 helpful votes
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Always satisfied with transparent product information and reviews

Date of experience: January 7, 2025
California
1 review
0 helpful votes
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Was able to quickly navigate a specific application for winter tires

Date of experience: January 7, 2025
Virginia
1 review
0 helpful votes
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Top-notch purchase experience
January 17, 2025

Top-notch purchase experience. Lots of data to look at from other buyers. Website makes it easy to research data and choose the best tire for your particular vehicle, driving style, and needs. Prices are very competitive. Technical help available if you need it by phone or online. My 6th set of tires for various vehicles that I've purchased through the tire rack website. Can buy with confidence.

Date of experience: January 7, 2025
Virginia
1 review
0 helpful votes
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BEST DEALS ON THE WEB!
January 17, 2025

I have been using tirerack for years, quality, option and price is what keeps me buying tires here!

Date of experience: January 7, 2025
District of Columbia
1 review
0 helpful votes
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Excellent Information, Great Service
January 17, 2025

I've used Tire Rack numerous times. I always find the information I need, the reviews are helpful, and the ordering and delivery process is very easy to use.

Date of experience: January 7, 2025
Illinois
1 review
0 helpful votes
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New tires and wheels
January 17, 2025

Everything went well with no problems will order from again

Date of experience: January 7, 2025
New York
1 review
0 helpful votes
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Great service
January 17, 2025

Always been pleasantly greeted with good customer service

Date of experience: January 7, 2025
New Jersey
1 review
0 helpful votes
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On track with tire rack
January 17, 2025
Updated review

Always helpful staff and good website layout easy to compare and fresh tires

Date of experience: January 7, 2025

Tire rack is on track!
January 17, 2025
Previous review

Always helpful staff and good website layout easy to compare and fresh tires with good date codes.

Date of experience: January 7, 2025
North Carolina
1 review
0 helpful votes
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Quick and accurate with options
January 17, 2025

Able to see a variety of options and make the best selection at the best price available. Scheduling place and time of install in the same can't beat this.

Date of experience: January 7, 2025
Pennsylvania
1 review
0 helpful votes
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TireRack provides a good online shopping experience. My only frustration was the popup banner/window at the bottom of the page for comparisons that took up too much of the page. I'd like to have the ability to shrink that banner/window. Minor issue, just an annoyance. Otherwise, good experience. I bought the tires I wanted at a good price, and quick delivery.

Date of experience: January 7, 2025
Colorado
1 review
0 helpful votes
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No problems, satisfied.
January 17, 2025
Updated review

I was very pleased with the timelessness of shipment and installation.

Date of experience: January 7, 2025

N/A
December 28, 2024
Previous review

Very pleased with the product, service and overall timeliness.

Date of experience: December 18, 2024
New Mexico
1 review
0 helpful votes
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Fast Service
January 17, 2025

Good experience and fast which was easy too follow and order. Good job.

Date of experience: January 7, 2025