Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Gotten my tires on time every time at a fair price super fast shipping.
Prompt shipping. Great product research with very useful information for choosing the right tires for your vehicle. Great customer service as well. I recommend Tire Rack to anyone shopping for tires.
Site was easy to use and had my tire in stock. Quick and easy delivery and installation
Site was easy to use and had my tire in stock
Always fast shipping and Great customer service. Will continue to use Tire rack.
Makes it easy to order and I feel confident about sizing down based on tire rack recommendations
Always correct tires. Timely deliveries on all my orders in the past. Very satisfied.
Your feedback form is broken. This is most definitely more than 10 characters.
I selected the tires I needed online, I clicked buy. I picked them up. Then they went on my car.
They give me options that no other place does-tire shaving!
Always great experience. Prefer tire rack over local tire outlets.
Fast and Easy, delivery on time. Good prices and selection.
No complaints! (other than that clunky website problem I encountered--a minor quibble)
Great service, thank you! From placing an order online to pickup and mounting everything was easy
Fast shipping, never any screw ups & excellent prices, items arrived in excellent condition un blemished...
The title says it all, testing and reviews inspire confidence
Very easy to order. Free shipping is awesome. Prices are great.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

