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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,731
shipping
28,695
quality
29,255
This company responds to reviews on average within 1 day

Instant Feedback

529,215 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great Job
February 3, 2025

Always easy and affordable. I'm a repeat customer and will be back.

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Great Service as Always
February 3, 2025

I've always had a favorable experience ordering from Tire Rack

Date of experience: January 24, 2025
Arizona
1 review
0 helpful votes
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Best customer service
February 3, 2025

Tire order was delayed. Received an email apologizing and a gift certificate for the inconvenience.

Date of experience: January 24, 2025
Maryland
1 review
0 helpful votes
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Always great service
February 3, 2025

Great as usual and fast and experienced tire people I am always pleased

Date of experience: August 24, 2023
Wisconsin
1 review
0 helpful votes
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Good job
February 3, 2025

Was pretty good. Tires are important. They keep the truck on the road

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Tire Rack is the best!
February 3, 2025

I like Tire Rack's selection, product information, great prices and fast shipping.

Date of experience: January 24, 2025
Nevada
1 review
0 helpful votes
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Very easy transaction, like the price. I also like to pick up my own order

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Tire purchase made fast and easy
February 3, 2025

My experience was a good one, but it wasn't recent. It was back in the 1990's. No smart phones with apps, it was an 800# and great customer service.

Date of experience: January 24, 1991
Colorado
1 review
0 helpful votes
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DBA 2 piece rotors
February 3, 2025
Updated review

Great price, shipped quick and packaged well. Thank you…..

Date of experience: December 9, 2024

Easy to navigate
January 6, 2025
Previous review

Easy to navigate.

Date of experience: December 26, 2024
Georgia
1 review
0 helpful votes
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Great service
February 3, 2025

Great and easy service. Very good quality customer service

Date of experience: February 1, 2025
Nevada
1 review
0 helpful votes
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Great tire prices everytime
February 3, 2025
Updated review

Love buying tires from tire rack and i will continue buying from you guys

Date of experience: March 31, 2025

Love this place
February 21, 2024
Previous review

Love this place

Date of experience: February 21, 2024
Florida
1 review
0 helpful votes
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No at home install
February 3, 2025

Very disappointed that I can't have at home install. That's why I choice you guys. And have in the past.

Date of experience: January 23, 2025
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.

California
1 review
0 helpful votes
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They checked for me
February 3, 2025

I carefully selected my tires, code the right size and, I thought, load rating. I made a mistake, and they called me the next day and let me know. I was not excited to admit my mistake but They were right and I cancelled my order. Reordered the right tires the next day.

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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Great tire site
February 3, 2025

Easy to order online. The service and shipping was very quick.

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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This is the place you come for all the premium options and fast shipping when in stock.

Date of experience: April 15, 2023
Puerto Rico
1 review
0 helpful votes
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Ok
February 3, 2025

Es fácil comprar con tire rack,las llantas se envían a el sitio preferido,

Date of experience: January 10, 2024
Pennsylvania
1 review
0 helpful votes
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Great tire company
February 3, 2025
Updated review

Great experience, sales person on the phone was polite & was well educate on the tire i was ordering

Date of experience: January 8, 2025

Tire Rack is #1
December 21, 2024
Previous review

It was great, N0 problem, Had N0 problems with Tire Rack, Thx

Date of experience: December 10, 2024
Illinois
1 review
0 helpful votes
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When it has to be right the 1st time
February 3, 2025

Consistent, no hidden fees at checkout, sofa king easy and priced right;-)

Date of experience: January 23, 2025
Nebraska
1 review
0 helpful votes
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The website is easy to use, the wide selection of tires is nice, and the prices are better than my local shop.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Love tire rack
February 3, 2025

Fast delivery, great service definitely will continue to buy from tire rack

Date of experience: January 23, 2025