On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shipping was fast. Tires, wheels, and hardware were packaged and shipped quickly and carefully. No complaints. This will be my third time buying a winter package from tire rack and and at least my fourth time ordering from them overall. No complaints and never had an issue.
Easy to find the tires and wheels that would fit and work well with my vehicle with a good price.
Thhey do everything to make my life better and get me my stuff fast lol
Every time i've ordered something from tire rack its arrived quick and as advertised. Great customer service as well! I'm aiming for that Tire Rack sponsorship so i will continue purchasing from this site lol
Easy to navigate the site, compare products. Reviews are very helpful as are the ratings.
Ordered tires several times from the website and no problems
While the website is great and easy to navigate, it's their customer service that has me coming back.
This is my third time purchasing tires over 10 or 12 years. Very satisfied.
Quick delivery, fair prices, and a great selection. I'm always satisfied
Hit a pothole today that caused a major bubble on my sidewall. Went online at TR and was able to quickly order the right replacement in just a few minutes. The price was competitive and the free shipping and road hazard warranty were a definite plus.
Always the right tires at the right prices. Repeat customer over ten years and many orders. Shop straight to installer and get 'er done!
Great price on great tires! Cant be beat and delivered to a reputable shop for install
You guys are great. Fast shipping never had any issues with you guys.
Always convenient to purchase tires for my personal and work vehicles. Free shipping is a plus!
Rim and tire package and received in perfect order/condition
Competitive rates, fast shipment and courteous sales staff.
Tire Rack always delivers a very fast and simple way to purchase tires.
You give me lots of information so I felt confident in my choice. The reality after driving on the tires for a few days is that the tires are terrible.
Art was extremely helpful. Answered all my questions and helped with my final choice.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members