On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very disappointed that I can't have at home install. That's why I choice you guys. And have in the past.
I carefully selected my tires, code the right size and, I thought, load rating. I made a mistake, and they called me the next day and let me know. I was not excited to admit my mistake but They were right and I cancelled my order. Reordered the right tires the next day.
This is the place you come for all the premium options and fast shipping when in stock.
Great experience, sales person on the phone was polite & was well educate on the tire i was ordering
It was great, N0 problem, Had N0 problems with Tire Rack, Thx
Consistent, no hidden fees at checkout, sofa king easy and priced right;-)
The website is easy to use, the wide selection of tires is nice, and the prices are better than my local shop.
Fast delivery, great service definitely will continue to buy from tire rack
Outstanding value and customer service. User friendly site.
Outstanding service and user friendly site
I have been using tire rack since 2019 when I first purchased my Audi RS3 and never will look back. From the easy use of the app to in house customer care, tire rack really did make this a easy resource for me to identify tires for my specific needs. From Hoosiers A7- Ventus v12s, even continental Pro contacts compare to the flimsy Pirellis Zeros that come OEM.
Easy no hassle! Very easy to search the tires I was looking for and straight forward pricing
I spoke to Chad about the largest tires for my truck & got them
Tire Rack is simple, easy to use. Their comparison guide is straight and to the point, making the shopping experience a breeze when trying to decipher between similar options. Their availability and delivery time is also desirable.
The online service was very good and especially the recommendations.
I've ordered wheel and tire combos a couple times before. Fast delivery and great service. No issues
The reviews and ratings are invaluable. Complete time saver! And the two year road hazard warranty is a fantastic add on for peace of mind. Prices are great. Tire Rack always comes through!
About the 5th time ordering, fast and easy. I have used the road hazard twice with no issues
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and a member of our team will be reaching out.