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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,744
shipping
28,708
quality
29,268
This company responds to reviews on average within 1 day

Instant Feedback

529,651 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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They do make it easy!
February 10, 2025

Good selection and it's nice to have shipped right to the installer of your choice.

Date of experience: January 31, 2025
New Jersey
1 review
0 helpful votes
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As usual Tire Rack offers great options and prices with fast shipping.

Date of experience: January 31, 2025
Maryland
1 review
0 helpful votes
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Good Service
February 10, 2025

This website process is very straight forward and fast! The tire prices are very reasonable.

Date of experience: September 14, 2024
Arizona
1 review
0 helpful votes
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Difficult to enter correct State and city - would not let me proceed. Tried like 5X, one more and I would have purchased elsewhere.

Date of experience: February 9, 2025
Pennsylvania
1 review
0 helpful votes
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Good selection, fast delivery, direct to my mechanic. Xxxx

Date of experience: January 31, 2023
Hawaii
1 review
0 helpful votes
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Excellent All Around
February 10, 2025

I always have quick, easy shopping online with Tire Rack, and their sales associates are always helpful, should I have any questions

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Brakes
February 10, 2025
Updated review

Earlier today ordered Hawk ceramic brakes. Good quality. Previous ones ordered lasted 15 years.

Date of experience: January 31, 2025

Speedy reliable service
February 10, 2025
Previous review

Ordered a full set of tires a few years back. Online site easy to navigate. Tires quickly delivered. Great quality!

Date of experience: March 20, 2017
West Virginia
1 review
0 helpful votes
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Ok
February 10, 2025

It was fine easy to match with my current tires. Wouldnt let me purchase off of my phone website. Had to use a computer to purchase.

Date of experience: May 9, 2001
North Carolina
1 review
0 helpful votes
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Ease of use
February 10, 2025

I have ordered tires before both to my home and an installer and each time has been a breeze. The tires are always a perfect fit and I was even able to order tire pressure sensors for much cheaper than the dealer was offering.

Date of experience: April 30, 2020
Pennsylvania
1 review
0 helpful votes
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Great Service!
February 10, 2025

I always get my tires from Tire Rack! 5 stars on my experience.

Date of experience: January 31, 2025
Virginia
2 reviews
0 helpful votes
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Not just tires!
February 10, 2025
Updated review

I've gotten wiper blades from Tire Rack over the years for everything from a Subaru STi to my Chevy Astro. They even stock Bilstein shocks for my Astro. I'm buying a replacement shock for my Astro on this order after one was damaged by a tow truck when a control arm failed. It's just nice to be able to get a good selection of parts/accessories at such competitive prices and usually with free shipping.

Date of experience: January 31, 2025

Love the testing data available.
February 10, 2025
Previous review

I always enjoy shopping for tires on Tire Rack with all the testing data and product that is available on all the tires.

Date of experience: January 31, 2025
Georgia
1 review
0 helpful votes
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Road Hazard Warranty is GOATED
February 10, 2025

Ordered some 300tw FK510 tires for my e36, came quick w/ free shipping, got a nail right next to the sidewall in one of the rears within 1000 miles - TR covered replacement.

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Good option fast delivery
February 10, 2025

Good fast delivery gave me a lot of options and prices good experience overall

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Satisified
February 10, 2025

What I needed and only.50 cents more than Amazon. I also purchased front struts that weren't available on Amazon. All ordered the same day but arrived on 2 separate days. The strut boxes were destroyed upon arrival but were shipped inside another box that was not damaged. There was no damage to the actual struts, not a scratch.

Date of experience: February 6, 2025
Illinois
1 review
0 helpful votes
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Check out pocess
February 10, 2025

It took 5 times to complete check out process. And your don't have discount tire are an installer but they own you.

Date of experience: January 31, 2025
Tim J. — TireRack Rep
over a year old

We apologize for the frustrating experience. We will review your visit to correct the issue you encountered.
Discount Tire has asked us only to ship tires that are original equipment or meet specific size rules to ensure they are able to properly perform the installation service. Unfortunately the size chosen is outside of the parameters.

The tires should be a blast to drive on. We appreciate your business.

New York
1 review
0 helpful votes
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Nothing less than perfect!
February 10, 2025

Tire Rack helped me choose the best tires and options for my vehicle. They took as much time as I needed to make a decision as to what was the best tires for my vehicle. The tires came mounted, balanced and wrapped for delivery to an installation shop. Every thing was delivered and installed as promised. Everything was perfect!

Date of experience: February 28, 2018
Missouri
1 review
0 helpful votes
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Tire Rack Great! Installer not so much
February 10, 2025

Tire Rack has been great...My Installer experience has not been great. Never honoring the install price. Long wait times.

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Very Helpful
February 10, 2025

I made a mistake ording tires and it was very easy to exchange and with reimbursement of shipping as well. I was so disappointed I made a mistake that would cost me $100+ and Tire Rack took very good care of me. I will always buy tires from Tire Rack.

Date of experience: January 31, 2025
Massachusetts
1 review
0 helpful votes
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My go to site
February 10, 2025

Wonderful to use and easy to search. Been easy to find the tires i need and the selection is great

Date of experience: January 31, 2025
Pennsylvania
1 review
0 helpful votes
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Easy
February 10, 2025

Fast shipping, quality options. Very easy to find what i needed

Date of experience: January 31, 2025