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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Good selection and it's nice to have shipped right to the installer of your choice.
As usual Tire Rack offers great options and prices with fast shipping.
This website process is very straight forward and fast! The tire prices are very reasonable.
Difficult to enter correct State and city - would not let me proceed. Tried like 5X, one more and I would have purchased elsewhere.
Good selection, fast delivery, direct to my mechanic. Xxxx
I always have quick, easy shopping online with Tire Rack, and their sales associates are always helpful, should I have any questions
Earlier today ordered Hawk ceramic brakes. Good quality. Previous ones ordered lasted 15 years.
Ordered a full set of tires a few years back. Online site easy to navigate. Tires quickly delivered. Great quality!
I have ordered tires before both to my home and an installer and each time has been a breeze. The tires are always a perfect fit and I was even able to order tire pressure sensors for much cheaper than the dealer was offering.
I always get my tires from Tire Rack! 5 stars on my experience.
I've gotten wiper blades from Tire Rack over the years for everything from a Subaru STi to my Chevy Astro. They even stock Bilstein shocks for my Astro. I'm buying a replacement shock for my Astro on this order after one was damaged by a tow truck when a control arm failed. It's just nice to be able to get a good selection of parts/accessories at such competitive prices and usually with free shipping.
I always enjoy shopping for tires on Tire Rack with all the testing data and product that is available on all the tires.
Ordered some 300tw FK510 tires for my e36, came quick w/ free shipping, got a nail right next to the sidewall in one of the rears within 1000 miles - TR covered replacement.
Good fast delivery gave me a lot of options and prices good experience overall
What I needed and only.50 cents more than Amazon. I also purchased front struts that weren't available on Amazon. All ordered the same day but arrived on 2 separate days. The strut boxes were destroyed upon arrival but were shipped inside another box that was not damaged. There was no damage to the actual struts, not a scratch.
It took 5 times to complete check out process. And your don't have discount tire are an installer but they own you.
Tire Rack helped me choose the best tires and options for my vehicle. They took as much time as I needed to make a decision as to what was the best tires for my vehicle. The tires came mounted, balanced and wrapped for delivery to an installation shop. Every thing was delivered and installed as promised. Everything was perfect!
Tire Rack has been great...My Installer experience has not been great. Never honoring the install price. Long wait times.
I made a mistake ording tires and it was very easy to exchange and with reimbursement of shipping as well. I was so disappointed I made a mistake that would cost me $100+ and Tire Rack took very good care of me. I will always buy tires from Tire Rack.
Wonderful to use and easy to search. Been easy to find the tires i need and the selection is great
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We apologize for the frustrating experience. We will review your visit to correct the issue you encountered.
Discount Tire has asked us only to ship tires that are original equipment or meet specific size rules to ensure they are able to properly perform the installation service. Unfortunately the size chosen is outside of the parameters.
The tires should be a blast to drive on. We appreciate your business.