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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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On point both times and very helpful that I didn't have to come up with the money at one time
I like shopping for tires at tire rack because the experience is similar to Amazon in terms of selection reviews and recommendations.
I was trying to research what customers thought about the noise level of the tires. There is not an option to look for specific topics. On Amazon, you can search reviews that have specific things mentioned. It would save a lot of time instead of looking through each and every review.
Tires were delivered very quickly after ordering. Prices were competitive. Liked the reviews from previous buyers.
Needing an order # to look up past purchases to reorder something is lame, all previous orders should come up om my account since I need to enter a password to access my account
I was shopping around for fog lights and found a good deal here. I didn't know TR carries lights and stuff.
Great experience before buying Michelin tires, going for something different now.
No complaints and sales reps was ready to serve me as a customer
Great experience, no issues will recommend to friends in future
Did not see a "Forgot Password?" option. System tells me I have an account under my email but I cannot log in because of password.
It was great delivered 4 new tires
In no time when I placed order
Love it very easy to order tires good deals
Easy to order, user-friendly website, love the free shipping and the options it gives for installation.
This is a one stop shop for wheels and tires. With services so precise, you'll come back twice.
Website is creaky and poor performing. Installation pricing appears to be "dynamic" (e.g.: predatory) and changes even for the same installer. Sluggish going back a page. Does not allow non US CHARGE CARDS!
I love the huge tire selection plus all the information available that helps choosing the right tire.
Great tire recommendation's, customer service and advice. And always great prices too!
Great as well with MICHELINS for the MINI. And Goodyears before.
Been a long time customer. Always convenient and good selection and prices. Manage 7 cars and save a bunch compared to shop prices
Good company to do business with
This is asking me to put more than 10 characters and I have already put in more than 10 characters and I don't know why I can't get this page to move forward for me to put in my order
Smooth integration between web site and physical location.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

