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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to use website and easy checkout process. I will continue using tire rack
Always pleased with tire rack. Great selection, fair, and like the roadside coverage adders.
Multiple brand selections, good price, fast shipping. Representatives are knowledgeable.
Easy order and installation.
Continued customer service happens after sale as well.
Still unsure about scheduling installation at my local Discount Tire.
And cannot tell you if it's good or bad until purchase is OVER.
Had bought my previous tires from here and saved about 200 bucks from buying here.
Fast shipping. No hassle even when using affirm and tires being shipped from different warehouse. Tires came in same week and there was no issues
Mostly I just buy tires and brakes. All purchases have been great!
As advertised, shipped free, all good, no drama, only annoyance is they always ensure that those are correct for you vehicle, sometimes annoying
Bought tires a few times, has what I need, good prices, free shipping!
Almost $100 less than competitors. Outstanding deals and excellent service.
A lot of tires to choose from, hope the ones I selected are good.
Great tires at a great price and fast shipping to my door. Great customer service.
Good experience. Got what I needed on time at a competitive price.
Bought rims and tires. When they arrived, they were mounted and balanced and packed super nice. I just had to put them on the car, saving me a ton of time.
Tire rack is the gold standard when looking for new tires. Easy to read reports, processing my order and always on time.
Easy navigation of the website finding tires for my vehicles.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

