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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,706
shipping
28,670
quality
29,230
This company responds to reviews on average within 1 day

Instant Feedback

528,800 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Dr Bob
February 13, 2025

Quick shipment/quick delivery
Quick shipment/quick delivery

Date of experience: February 3, 2022
California
2 reviews
0 helpful votes
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Service
February 13, 2025
Updated review

I've bought several sets of tires from tire rack and the service has always been great.

Date of experience: February 3, 2025

This is my 3rd tire wheel combo from tire rack and...
December 12, 2019
Previous review

This is my 3rd tire wheel combo from tire rack and not gonna be my last.

Date of experience: December 12, 2019
Ohio
1 review
0 helpful votes
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Great experience!
February 13, 2025

Easy purchasing experience - great price and helps you make an informed decision

Date of experience: February 3, 2025
Illinois
1 review
0 helpful votes
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Tire replacement
February 13, 2025

Your team was very helpful and painless with a punctured tire I had and resolved it quickly.

Date of experience: February 3, 2025
Delaware
1 review
0 helpful votes
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Positive Review
February 13, 2025

Not our first time doing business with Tire Rack, and definitely will continue to do business with them as needed.

Date of experience: February 3, 2025
New York
1 review
0 helpful votes
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Good price And reasonable
February 13, 2025

I feel so reliable and easy to place order I like the best is cheap

Date of experience: February 9, 2025
New York
1 review
0 helpful votes
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Never get refuned for road hazard
February 13, 2025

Ive tried a few times already to use the road hazard that comes with the tires. NY is trash and potholes everywhere. Last few claims never go though. I went back and forth with a a guy last time toby and it went no where.

Date of experience: July 1, 2023
Rachel R. — TireRack Rep
over a year old

We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you. We'd like to look into this and try to help.

Massachusetts
1 review
0 helpful votes
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Returning customer
February 13, 2025

The tire was shipped fast and there have been no issues with the tire.

Date of experience: March 7, 2024
Mississippi
1 review
0 helpful votes
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Always had good experience with early shipments.

This feedback is irritating though. DO NOT PUBLSH!

Date of experience: July 1, 2023
Tennessee
1 review
0 helpful votes
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Great chat function
February 13, 2025

Some suppliers have hard to use and frustrating chat functions. Tire Rack's is quite good and you do reach a real person quickly instead of wading through a bunch of menus.

Date of experience: February 3, 2025
Washington
1 review
0 helpful votes
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Bought two sets of tires on Tire Rack, been a great experience. Plenty of wheel and tire options from quality brands, super easy installation options, and great prices compared to competitors. I really like how I have the option to pick up at a local distribution center and save some money. Their partnership with discount tire also makes installation and service pretty hassle-free for me. So far the Falken Aklimates and Conti DWS06+ sets I've bought have held up very nicely.

Date of experience: February 3, 2025
New York
1 review
0 helpful votes
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PRIOR ORDER
February 13, 2025

BOUGHT WHEELS AND TIRES FOR MY TOYOTA TACOMMA THEY LOOK AWSOME AND I,M VERY HAPPY WITH CHOICE I MADE

Date of experience: October 30, 2023
Florida
1 review
0 helpful votes
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100% satisfied
February 13, 2025
Updated review

I have ordered from Tire Rack for many vehicles over the years and have never been disappointed. Fast shipping, competitive pricing, and excellent customer service.

Date of experience: February 3, 2025

Easy order and good product information
March 30, 2024
Previous review

Easy order and good product information

Date of experience: March 20, 2024
Ohio
1 review
0 helpful votes
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Great products with good pricing, often with discounts, easy delivery options.

Date of experience: February 3, 2025
Cyprus
1 review
0 helpful votes
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Satisfied
February 13, 2025

Buying the tires was great ran into a hiccup with the shipping. Received 2 tires one day and the other 2 about a week later.

Date of experience: May 3, 2022
Louisiana
1 review
0 helpful votes
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Great
February 13, 2025

6 ea.
235/85-16 Dunlop radial rover rt. Dually crew cab. 4x4 big block
Excellent tire bring them back
Date won't set numerous year ago

Date of experience: February 3, 2025
Maryland
1 review
0 helpful votes
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Great company and customer service
February 13, 2025

Had issues with my tires not related to them but they made it a great experience

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Awesome price and availability
February 13, 2025

Easy to na igate website and lots of tire supply to choose from. Never change tire rack, never change!

Date of experience: February 3, 2025
Maryland
1 review
0 helpful votes
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Same as this time, buying high performance tires, picking up

Date of experience: June 15, 2021
Illinois
1 review
0 helpful votes
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Makes buying tires a breeze
February 13, 2025

This is my third set of tires purchased from TireRack. Great selection, prompt delivery, and competitive pricing. The tire selection guide is very helpful in choosing the right tire for intended use.

Date of experience: February 3, 2025