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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've bought several sets of tires from tire rack and the service has always been great.
This is my 3rd tire wheel combo from tire rack and not gonna be my last.
Easy purchasing experience - great price and helps you make an informed decision
Your team was very helpful and painless with a punctured tire I had and resolved it quickly.
Not our first time doing business with Tire Rack, and definitely will continue to do business with them as needed.
I feel so reliable and easy to place order I like the best is cheap
Ive tried a few times already to use the road hazard that comes with the tires. NY is trash and potholes everywhere. Last few claims never go though. I went back and forth with a a guy last time toby and it went no where.
The tire was shipped fast and there have been no issues with the tire.
Always had good experience with early shipments.
This feedback is irritating though. DO NOT PUBLSH!
Some suppliers have hard to use and frustrating chat functions. Tire Rack's is quite good and you do reach a real person quickly instead of wading through a bunch of menus.
Bought two sets of tires on Tire Rack, been a great experience. Plenty of wheel and tire options from quality brands, super easy installation options, and great prices compared to competitors. I really like how I have the option to pick up at a local distribution center and save some money. Their partnership with discount tire also makes installation and service pretty hassle-free for me. So far the Falken Aklimates and Conti DWS06+ sets I've bought have held up very nicely.
BOUGHT WHEELS AND TIRES FOR MY TOYOTA TACOMMA THEY LOOK AWSOME AND I,M VERY HAPPY WITH CHOICE I MADE
I have ordered from Tire Rack for many vehicles over the years and have never been disappointed. Fast shipping, competitive pricing, and excellent customer service.
Easy order and good product information
Great products with good pricing, often with discounts, easy delivery options.
Buying the tires was great ran into a hiccup with the shipping. Received 2 tires one day and the other 2 about a week later.
6 ea.
235/85-16 Dunlop radial rover rt. Dually crew cab. 4x4 big block
Excellent tire bring them back
Date won't set numerous year ago
Had issues with my tires not related to them but they made it a great experience
Easy to na igate website and lots of tire supply to choose from. Never change tire rack, never change!
Same as this time, buying high performance tires, picking up
This is my third set of tires purchased from TireRack. Great selection, prompt delivery, and competitive pricing. The tire selection guide is very helpful in choosing the right tire for intended use.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you. We'd like to look into this and try to help.