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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,728
shipping
28,692
quality
29,252
This company responds to reviews on average within 1 day

Instant Feedback

529,169 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Always excellent customer service
February 14, 2025
Updated review

I have only ever ordered online. Today I had to process a return. Jade was very helpful, professional and personable.

Date of experience: February 4, 2025

Fast service
January 5, 2025
Previous review

Received the tire very quickly. Price is reasonable. Like included warranty

Date of experience: December 26, 2024
Florida
1 review
0 helpful votes
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Great Experince!
February 14, 2025

So Easy! Just call the number if you are confused! Love it! Check this out now!

Date of experience: February 4, 2025
Virginia
1 review
0 helpful votes
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Awesome
February 14, 2025

The service was great and the staff was amazing. The building was clean and comfortable.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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I've been a tire rack customer for decades now. The website works great. Helps me find the tire and installer I need. The prices are excellent. This is the first time I'm using the road hazard and it looks like it's going to be easy to do as well.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Good
February 14, 2025

Good price and service, I would recommend for sure. I have look at other sites and places and price is more expensive

Date of experience: February 4, 2025
Georgia
1 review
0 helpful votes
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Would have liked more information about products, such as warranty.

Date of experience: February 13, 2025
New Jersey
1 review
0 helpful votes
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Easy ordering and delivery set up
February 14, 2025

Re-ordering tire due to road hazard damage, easy claim set up, excellent customer service

Date of experience: February 4, 2025
Maryland
1 review
0 helpful votes
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Great selection and website.
February 14, 2025

Great experience just like I had today. Will purchase from Tire rack again.

Date of experience: February 4, 2025
Kansas
1 review
0 helpful votes
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Very Reliable
February 14, 2025
Updated review

I have gotten tires from Tire Rack for 2 cars several times. Everything always goes well.

Date of experience: February 4, 2025

Payment process was confused
May 7, 2024
Previous review

Payment process was confused. The button to advance order and create account did not work. I had to enter information 2 or 3 times.

Date of experience: April 26, 2024
Georgia
1 review
0 helpful votes
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Easy to order
February 14, 2025

Ordered 4 tires, arrived earlier than promised, scheduling went well,

Date of experience: September 30, 2022
Maryland
1 review
0 helpful votes
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Tasty and expeditious
February 14, 2025

Came back to get my second set of tires. Great place. Will Use again.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Previous experience was flawless i anticipate the same results with this order

Date of experience: February 4, 2025
Washington
1 review
0 helpful votes
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Great tires
February 14, 2025

Exactly what they said. Good deal. Fitment was GREAT tires lasted for 3 winters so far.

Date of experience: February 4, 2025
Kentucky
1 review
0 helpful votes
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The online specialist - Steve, was very efficient and very helpful.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Road hazard insurance super easy to use
February 14, 2025

Bought a wheel and tire package and unfortunately hit an object shortly after getting them. Needed a single tire replaced and process was super simple

Date of experience: February 4, 2025
New Jersey
1 review
0 helpful votes
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Always easy
February 14, 2025

Love the reviews and tire tests. Fast delivery. Easy tire selection guide

Date of experience: February 4, 2025
Maryland
1 review
0 helpful votes
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Always great
February 14, 2025
Updated review

Fast shipping and great service and tires are readily available.

Date of experience: February 4, 2025

Always great
October 27, 2024
Previous review

Product arrives fast, and warranty is the best in the business

Date of experience: October 17, 2024
Illinois
1 review
0 helpful votes
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Great
February 14, 2025

I ordered on line. Directions was easy to follow to purchase and deliver

Date of experience: February 4, 2025
Virginia
3 reviews
0 helpful votes
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2nd Times a Charm
February 14, 2025

Why is this limited to 50 characters? I can't explain this..

Date of experience: January 31, 2025
South Carolina
1 review
0 helpful votes
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I have used TireRack.com for over 20 years, from all around the world, to provide high quality tires at a fair price. The professional technical support and network of recommended installers provide a comprehensive, one-stop shop for keeping all of my vehicles outfitted with top-flight tires. Thank you.

Date of experience: February 4, 2025