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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,726
shipping
28,690
quality
29,250
This company responds to reviews on average within 1 day

Instant Feedback

529,143 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Great customer service
February 23, 2025
Updated review

Had an issue entering a gift certificate but using the chat section it resolved my issue very quick.

Date of experience: February 13, 2025

Easy process
July 9, 2024
Previous review

Easy process.

Date of experience: June 29, 2024
New York
1 review
0 helpful votes
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Number 1 site
February 23, 2025

The best place to buy tires from. Never had a bad experience from them and everything delivered is in great condition.

Date of experience: February 13, 2025
California
1 review
0 helpful votes
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Quick and easy
February 23, 2025

Simple. Tires sent to installer near my house. Everything worked out great

Date of experience: February 13, 2025
Maryland
1 review
0 helpful votes
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Return
February 23, 2025

I had order the wrong size tire call customer service to see how to return them it took about 5 min,the rep told to put the tires on my front porch and UPS pick them the next day with the return shipping label

Date of experience: February 8, 2025
New Jersey
1 review
0 helpful votes
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My tires
February 23, 2025

Great transaction, good selection package fast delivery!

Date of experience: February 13, 2025
Maryland
1 review
0 helpful votes
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The site is so slow
February 23, 2025

Your site is so slow. It makes it terrible to purchase with all the lag. Otherwise found what I needed and love the overnight shipping

Date of experience: February 13, 2025
New Jersey
1 review
0 helpful votes
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Excellent
February 23, 2025

Excellent no problems good products high quality quick delivery to garage

Date of experience: June 9, 2020
Maine
1 review
0 helpful votes
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Tirerack.com is great working website and company. I received my tires in just 2 days like usual.

Date of experience: December 1, 2024

Return customer here
June 9, 2024
Previous review

Return customer here. Always happy with my experience.

Date of experience: May 30, 2024
New York
1 review
0 helpful votes
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Winter tire/wheel combos
February 23, 2025

I have purchased multiple sets for a variety of vehicles and they've always arrived quickly and perfectly balanced. Can't say enough about how easy it is.

Date of experience: February 13, 2025
New York
1 review
0 helpful votes
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Summer tires
February 23, 2025

Summer tires and wheels for Audi A6. Convenient one stop shopping.

Date of experience: April 13, 2001
Connecticut
1 review
0 helpful votes
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Tire Rack saved me hundreds of dollars and days of time! Fantastic!

Date of experience: February 13, 2025
New Jersey
1 review
0 helpful votes
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Excellent
February 23, 2025

Purchased and used the pickup at the warehouse. It was fast and easy.

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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Convenience
February 23, 2025

Research & Advice is very helpful in selecting tires. Sure beats surfing from site to site.

Date of experience: February 13, 2024
New York
1 review
0 helpful votes
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Amazing, tires got delivered quickly. Neat delivery and right to your door.

Date of experience: December 10, 2024
Maryland
1 review
0 helpful votes
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I ordered the wrong size tire. Tire Rack accepted return and even paid for the shipping. I don't think you can get better service. Date of buy will be to the best of my memory.

Date of experience: November 1, 2024
New Hampshire
1 review
0 helpful votes
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Difficulty with web site
February 23, 2025

This order is for a vehicle being restored and modified. The website is very insistent that a car make & model be entered. Then it is impossible to shop by wheel or tire size if it does not match that vehicle. I was looking for a tire and wheel package in a 215/55R17 size.

Date of experience: February 13, 2025
California
1 review
0 helpful votes
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No shipping cost! So great!
February 23, 2025

Took a long time to get to my installer but no cost to ship. And my account was hacked at one point so that was a problem but did get a $75 gift certificate out of it.

Date of experience: January 7, 2025
Nebraska
1 review
0 helpful votes
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Excellent purchase as always
February 23, 2025
Updated review

Always a pleasant experience buying from Tire Rack. Great price and customer support. Thank you!

Date of experience: February 13, 2025

Excellent experience buying tires
May 7, 2024
Previous review

Excellent experience buying tires

Date of experience: April 26, 2024
Ohio
1 review
0 helpful votes
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Vibration
February 23, 2025

Tried several times to have the tires balanced, but they were just not good tires.

Date of experience: February 22, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Texas
1 review
0 helpful votes
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Excellent prices, fast check out
February 23, 2025

Fast and great prices, will definitely be choosing tire rack for my next set.

Date of experience: February 13, 2025