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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Had an issue entering a gift certificate but using the chat section it resolved my issue very quick.
The best place to buy tires from. Never had a bad experience from them and everything delivered is in great condition.
Simple. Tires sent to installer near my house. Everything worked out great
I had order the wrong size tire call customer service to see how to return them it took about 5 min,the rep told to put the tires on my front porch and UPS pick them the next day with the return shipping label
Great transaction, good selection package fast delivery!
Your site is so slow. It makes it terrible to purchase with all the lag. Otherwise found what I needed and love the overnight shipping
Tirerack.com is great working website and company. I received my tires in just 2 days like usual.
Return customer here. Always happy with my experience.
I have purchased multiple sets for a variety of vehicles and they've always arrived quickly and perfectly balanced. Can't say enough about how easy it is.
Tire Rack saved me hundreds of dollars and days of time! Fantastic!
Purchased and used the pickup at the warehouse. It was fast and easy.
Research & Advice is very helpful in selecting tires. Sure beats surfing from site to site.
Amazing, tires got delivered quickly. Neat delivery and right to your door.
I ordered the wrong size tire. Tire Rack accepted return and even paid for the shipping. I don't think you can get better service. Date of buy will be to the best of my memory.
This order is for a vehicle being restored and modified. The website is very insistent that a car make & model be entered. Then it is impossible to shop by wheel or tire size if it does not match that vehicle. I was looking for a tire and wheel package in a 215/55R17 size.
Took a long time to get to my installer but no cost to ship. And my account was hacked at one point so that was a problem but did get a $75 gift certificate out of it.
Always a pleasant experience buying from Tire Rack. Great price and customer support. Thank you!
Fast and great prices, will definitely be choosing tire rack for my next set.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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