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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,805 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Great experience with Tire Rack!
March 2, 2025

Tire Rack was recommended to me by another customer and I ordered a set of new tires for my X5. Delivered timely by FedEx and the price and ease of this was so great. The online shopping tool search with reviews, along with a wide selection was incredibly helpful and easy to nagivate. Had them installed at Mavis and saved $ all around and very happy with product choice.

Date of experience: February 26, 2025
North Carolina
2 reviews
0 helpful votes
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Customer care
March 2, 2025

Amazing customer service! I'll always buy my tires from here

Date of experience: February 20, 2025
Massachusetts
1 review
0 helpful votes
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Easy to deal with
March 2, 2025

Tire rack is always easy to deal with.Purchasing made easy.If there's an issue usually handled promptly.

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
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Good Buy
March 2, 2025

The tire selection is great and purchasing was quick and easy.

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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As you know, Michelin offers multiple tires for certain sizes, like the Michelin Pilot Sport 4S in 285/35 R20. Hard to distinguish the MSPN numbers for Michelin tires on Tire Rack website

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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Perfect
March 2, 2025

Perfect buying experience. Road hazard insurance is very good program.

Date of experience: February 20, 2025
Illinois
1 review
0 helpful votes
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Great Selection
March 2, 2025

Easy to use website. Great detail about tires. Love the easiness of choosing

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Competitive price
March 2, 2025

Easy online ordering,fast free shipping and competitive pricing made the difference for me.

Date of experience: February 20, 2025
Nevada
1 review
0 helpful votes
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Great Value
March 2, 2025

Options are up front and honest. Could stand to pass more saving to customers willing to pickup.

Date of experience: February 20, 2025
Minnesota
1 review
0 helpful votes
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Ordered and was available in stock, most places are 3-5 days out before tires are available

Date of experience: March 10, 2023
Idaho
1 review
0 helpful votes
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Decently easy
March 2, 2025
Updated review

It works fine. Could definitely be better. The site is a little bit jumpy.

Date of experience: February 20, 2025

Easy to order and ship to my local installer
May 17, 2024
Previous review

Easy to order and ship to my local installer

Date of experience: May 6, 2024
Arkansas
1 review
0 helpful votes
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Great service, fast delivery
March 2, 2025

I like that your website gave information on the tires best suited to my particular vehicle. I'm very pleased with the ease of ordering. Thank you!

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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Nice
March 2, 2025

Good fast and easy nice quick good prices and reliable. Good products.

Date of experience: April 14, 2022
Pennsylvania
2 reviews
0 helpful votes
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So easy to use
March 2, 2025
Updated review

Purchasing tires here is so easy to use. It provides all the information I'm looking for when making a decision on which tires or wheels to purchase.

Date of experience: February 19, 2025

Very convenient and easy to use website
November 16, 2024
Previous review

Great experience! Tires arrived at tire shop as as it stated.

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
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EXCELLENT
March 2, 2025

IS MY FAVORITE PLACE FOR MY TIRES. WHEN I RECEIVED MY TIRES THEY WERE ON THE DAY PROVIDED AND IN PERFECT CONDITION

Date of experience: February 19, 2025
Indiana
1 review
0 helpful votes
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5 Star Service Always!
March 2, 2025

Outstanding Product Selection, Easy Website or Phone Ordering and First Class Customer Service Experience

Date of experience: February 19, 2025
Maryland
1 review
0 helpful votes
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Very easy to order the correct size tires for my car, have them shipped to a local installer, and schedule the installation

Date of experience: May 10, 2024
Ohio
1 review
0 helpful votes
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Enjoy using TIRE RACK.com
March 2, 2025

The search for tire and information and payment is simple and easy!

Date of experience: February 19, 2025
Maryland
1 review
0 helpful votes
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Good place to buy tires
March 2, 2025

The experience was good and I would recommend this site if you are looking for affordable tires.

Date of experience: February 19, 2025
Washington
1 review
0 helpful votes
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Good
March 2, 2025

Good i use tire rack because user reviews are good and they have good reputation

Date of experience: February 19, 2025