Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,697
shipping
28,661
quality
29,221
This company responds to reviews on average within 1 day

Instant Feedback

528,682 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Lee H.
Unfollow Lee H.
Share Review
Report Review

Won't shop anywhere else for tires.
December 17, 2025

The customer experience at Tire Rack is second to none for any online retailer.

The support, if needed, is always available and US based.

Date of experience: December 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow Everson D.
Unfollow Everson D.
Share Review
Report Review

Always reliable options and easy to use
December 17, 2025
Updated review

Tirerack makes is easy to compare different tires and help in the selection of the best.
The price is also reasonable, and the overall experience is great. I do recommend to all my friends to use this company.

Date of experience: December 7, 2025

Convenient & Right Price
December 31, 2024
Previous review

This is my fourth time buying from TireRack and it never disappoints. The price is reasonable, and the delivery is on time. Nothing we can complain about.

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
Follow Kyle S.
Unfollow Kyle S.
Share Review
Report Review

Great company, always have what I need. I do business with tire rack because of reliability and product reliability. Thank you

Date of experience: December 7, 2025
California
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Share Review
Report Review

Replacement tires
December 17, 2025

Purchased tires and new rims years ago. Date of experience noted below is not correct. First purchased tires from you about 5-10 years ago.

Date of experience: December 7, 2025
Florida
1 review
0 helpful votes
Follow Rita H.
Unfollow Rita H.
Share Review
Report Review

Highly recommend TireRack.com
December 17, 2025

Found my tires at a reasonable price and delivered in a timely manner (for free.) I've used Tire Rack for a couple of our vehicles.

Date of experience: November 22, 2020
New York
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

You make it easy.
December 17, 2025

You make it easy.

You might want to consider marketing jacks & wrenches. I have all that and its just soo easy to lift the vehicle and switch wheels.

Date of experience: December 7, 2025
New York
1 review
0 helpful votes
Follow Thorn M.
Unfollow Thorn M.
Share Review
Report Review

The epitome of convenience
December 17, 2025
Updated review

By shopping by vehicle, made it super easy to see what options I had available and make my decision. Shipping was extremely fast, the whole order to receiving process was a breeze.

Date of experience: December 7, 2025

By searching via vehicle, it made it super quick and...
December 11, 2025
Previous review

By searching via vehicle, it made it super quick and easy to see what my options were. Choosing was a snap, and all options were thoroughly explained.

Date of experience: December 1, 2025
New Jersey
1 review
0 helpful votes
Follow Berton H.
Unfollow Berton H.
Share Review
Report Review

Camper tires
December 17, 2025

My past experience was good. The only thing that I wasn't happy with was the last of notifications on the shipping updates. I was only notified of the delivery

Date of experience: January 7, 2023
Virginia
1 review
0 helpful votes
Follow Reno R.
Unfollow Reno R.
Share Review
Report Review

Jesus wept.
December 17, 2025

Or at least, He would have, had he needed to order tires from Tire Rack because it was so easy and with excellent prices and selection.

Date of experience: December 7, 2025
Maryland
1 review
0 helpful votes
Follow Raymond R.
Unfollow Raymond R.
Share Review
Report Review

Ease of Ordering and Comparing Tires
December 17, 2025

Very user friendly site and easy to compare selections - a game changer to going out to the stores that sell you tires based on sale prices.

Date of experience: December 7, 2025
Virginia
1 review
0 helpful votes
Follow Gary B.
Unfollow Gary B.
Share Review
Report Review

All experiences have been perfect. We appreciate the rebates with visa gift cards, but a legit discount for loyal customers would be a really helpful situation.

Date of experience: December 7, 2025
Washington
1 review
0 helpful votes
Follow Kim B.
Unfollow Kim B.
Share Review
Report Review

Hard to find
December 17, 2025
Updated review

I needed an odd size tire and for the first time that I can remember my tire guy couldn't get them. Curiously, he said he contacted Tire Rack and was told you didn't have them. Then I got online, found them and ordered them without hesitation. They arrived a day later than was quoted but it wasn't a big complication.Because

Date of experience: December 7, 2025

So far, so good
December 10, 2025
Previous review

So far, so good

Date of experience: November 30, 2025
Massachusetts
1 review
0 helpful votes
Follow Timothy C.
Unfollow Timothy C.
Share Review
Report Review

Fast and Easy!
December 17, 2025

TireRack is my go to for winter tire packages. Mounted, balanced, delivered to my door in two days ready to go. 20 minutes later they are on the car. A huge time saver doing it this way rather than having to find a shop to swap the tires off/on one set of rims.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
Follow Griffin B.
Unfollow Griffin B.
Share Review
Report Review

Great warranty
December 17, 2025

I drive a lot of cross country trips and several times now I've busted sidewalls on big potholes and every time tire rack replaced my tire free of charge with no hassle. The zero interest payment options with affirm make safe tires more affordable. Install with discount tire and get free rotation and balancing for the lifetime of the tire. I will only buy my tires from here.

Date of experience: December 7, 2025
Illinois
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review

All good, every time
December 17, 2025

I've purchased at least a dozen sets of tires from Tire Rack since 2012. Never ever any problems. Prices are unbeatable, too.

Date of experience: December 6, 2025
Virginia
1 review
0 helpful votes
Follow Teresa H.
Unfollow Teresa H.
Share Review
Report Review

Fast service and quality product
December 17, 2025
Updated review

My tires came in like 2-3 days and I had them installed immediately. Was cheaper than buying anywhere else. Even with independent installation it was still cheaper.

Date of experience: December 6, 2025

Very frustrating
December 11, 2025
Previous review

Very frustrating

Date of experience: November 30, 2025
Pennsylvania
1 review
0 helpful votes
Follow Christiana M.
Unfollow Christiana M.
Share Review
Report Review

Frequent Buyer
December 17, 2025

This isn't the first time I've purchased from Tire Rack. I'm always very pleased with the quality, price, ease of procedure as well as troubleshooting any problems. I plan on staying a frequent customer.

Date of experience: September 6, 2024
North Carolina
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Ease of doing business
December 16, 2025

Ive ordered several sets of tires for various cars. Always an easy experience and the two year protection warranty is amazing.

Date of experience: December 6, 2025
California
1 review
0 helpful votes
Follow Immanuel L.
Unfollow Immanuel L.
Share Review
Report Review

Great selection and prices
December 16, 2025

I've ordered tires from TireRack several times. They have great selection and typically the lowest prices. I plan to continue to use them as my first choice for tires.

Date of experience: December 6, 2025
Wisconsin
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Share Review
Report Review

Liked all the options
December 16, 2025
Updated review

I like all the different option of tires to choose from. I like the rating system. I thought the overall experience was better than going into a store and only having choices from that store. Easy website to navigate.

Date of experience: December 6, 2025

I like that you just need to put in your make model...
December 10, 2025
Previous review

I like that you just need to put in your make model and year of the car and all of the needed info comes us to help make suggestions.

Date of experience: November 30, 2025