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TireMartReviews 7,954

4.9

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TireMart Reviews Summary

TireMart has a rating of 4.9 stars from 7,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, great price and new tires. TireMart ranks 7th among Auto Parts sites.

value
14
shipping
14
quality
13

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34,048 reviews

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Georgia
1 review
1 helpful vote
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Horrible
September 24, 2021

1 Tire bust/imploded/deteriorated with 5 holes & dents on the inner part of the tire wall while driving 40 miles on smooth road. Company said I did it from hitting a curb or pothole. Yet I have no damage to my rims or sidewall of tire? Tire was on car for 3 days 75 miles on it. Filed with Papal they sided with the seller stating that I altered or repaired the tire? WHAT? Exactly how does 1 alter a tire & why or how can i repair a tire with 5 holes in it?///// OCT 2nd- Finally got tire off at tire shop. Owners says what the heck! & told me look inside the tire. Half the inside of the tire deteriorated to rubber crumbs. Tire mart responded that ohh the tire was purchased 6 months ago.(they was purchased late April filed claim in Late August so 4 mths) I had a long hold up on receiving the car until Late August. Tiremart's Detailed review? Company never touched or saw the tire in person only pictures I took after the blow out! Tire clearly has 3 days of thread usage as seen in pic (2) 75 miles of usage before the combustion!

Date of experience: September 24, 2021
Dimitri C. — TireMart Rep
over a year old

Hello Ronald, we're sorry to hear you feel this way! We must say that we in detail reviewed this problem and believe that the decision made was correct. You contacted us more than 6 months after you placed the Order and our Warranty Dept. simply cannot cover this. Please contact us so that we can provide you with details and offer further assistance!

Minnesota
3 reviews
1 helpful vote
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Junk Tires
August 22, 2020

I recently purchased 4 like new tires thru eBay. Only to find they were defective. First off, I read they were tested for leaks that was a lie. I went to the tire shop had all 4 put on drove home and the next day came out there was a flat. Changed the spare drove it back up the shop. Asked what's wrong they said there was a gaping hole under the tread(Siping). They filled it with slime. Drove it to the gas station, got some gas looked down at the wheel and the REAR tire had a bulge in the Sidewall. To make a long story short, the tires were not covered under warranty. I had to spend another $75 to order from another company. Very unhappy, this was a clear detect that happened days after installation.

Date of experience: August 22, 2020
Pennsylvania
1 review
0 helpful votes
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1 day shipping my A**
August 6, 2020

Worst experience to date. I ordered tires august 2nd from my local location. Tires are to take 1-2 days max if you live 15 mi from bestusedtires, which I do. The tires are shipping from California instead of Pennsylvania and noone emailed or called to tell me that. As of today still no tires and they haven't even shipped. I called to cancel and was told I could not. Then I asked if the tires had even shipped as of August 5th and they have not. I have been a customer for years but will no longer be doing business with them for their lack of communication and horrible customer service or lack there of.

Date of experience: August 6, 2020
New Jersey
1 review
2 helpful votes
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I ordered from BestUsedTires new tires. 3 day after someone call me and canceled the order for some issues.
In the chat;'' the tires that were supposed to be shipped to you were deemed unsafe for mounting and driving. There could've been an accident, had we sent you these tires.''...
There are not any tires left in those specifics that we can send you..."There was an unexpected error in these tires that were supposed to be shipped."

When i writing with them they were still selling this items at this time on web site.

I lost one week. All advertisement is fake. Dont waist your time.'

Date of experience: July 31, 2020
California
1 review
2 helpful votes
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I ordered my tires on the 21st yet they were not even on the way until the 26th. They promised two day shipping? When I call to find out where my tires were after losing a week of work I was told they would give me a $20 credit and an unexpiring 10% coupon for my next purchase from them? Do you really think I'm going to be purchasing tires from you again? Thanks but no thanks I give this business. 5 Stars for effort. Very disappointed

Date of experience: May 28, 2020
Minnesota
1 review
0 helpful votes
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They sent a tire that had a baseball size repair and caramelized tread.

This was for my daughter's X5 that would be driven on sub-zero temp highways at high speeds. This dad wasn't about to risk it.

I requested a return label; BUTires REQUIRED I get an authorized tire expert to confirm my concerns. That appointment and work missed would have cost more than the tire itself ($75).

I've been unable to convince them to take the tire back for over a year.

They lie about their reviews, too. They claim 4.8 stars. But they wouldn't let me leave a review on their site.

They have an "F" rating by the BBB.org.
"F"!

Shady. Don't waste your money.

Date of experience: April 22, 2020
Pennsylvania
1 review
0 helpful votes
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Tires came so fast even over a holiday weekend! Tires were exactly as described! Absolutely great. If we could give you more than a 5 we would.

Date of experience: April 16, 2020
California
1 review
10 helpful votes
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I received a tire with 8.5 tread when they promised a 10-11 tread depth. On top of that it also had cracks on it. Another problem was that it also wasn't tested, the tire came with 2 holes very close to each other that caused a flat tire and had to fix it by again going to the tire shop, ruined another hour before heading to work. It did save me about 60% had I gotten a new set of tires, but who knows if it was totally worth it. Only time will tell.

Date of experience: March 3, 2020
Toyota O.
1 review
0 helpful votes
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I have ordered from Best Used Tires many times and have always been very satisfied. Tires always come in exactly how the description reads. I would recommend Best Used Tires to anyone.

Date of experience: January 27, 2020
Louisiana
1 review
2 helpful votes
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Bought 2 used tires from these crooks and never received them. They did a song and dance for 3 weeks (all while driving on a temp tire) before telling me that the tires were delivered and there wasn't anything they could do since they were 'delivered' by FedEx and I couldn't prove that they didn't deliver them. I wasted not only money on this horrible company, but also time. I hope your delivery goes off without a hitch, if it doesn't you will find a cold company not interested in making things right. *Negative 5 stars*

Date of experience: January 27, 2020
Peter N.
1 review
0 helpful votes
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I gave my son my 2012 Audi A4
January 27, 2020

I gave my son my 2012 Audi A4 - AWD
In the past if I lost a tire, and the low profile tires do not love the Boston pot holes, I would be forced to
Replace all four tires. Your website was easy and the choice of tires was amazing. I found the exact match and purchased the product. You are now in my phone index so I won't forget for future purchases.

Date of experience: January 27, 2020
Kevin O.
10 reviews
0 helpful votes
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I received the tire I order before I received the delivery has shipped email. Now that's fast service.

Date of experience: January 26, 2020
Satisified c.
1 review
0 helpful votes
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I was pleased with the quickness of the delivery and the quality of tired received.

Thank you again

Date of experience: January 26, 2020
Thomas B.
3 reviews
0 helpful votes
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Great experience fast delivery amazing deal and tires

Date of experience: January 26, 2020
Benjamin W.
5 reviews
0 helpful votes
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...
January 26, 2020

Date of experience: January 26, 2020
Jacob O.
8 reviews
0 helpful votes
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Great Value as always
January 25, 2020

Great Value as always

Date of experience: January 25, 2020
Doug F.
2 reviews
0 helpful votes
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I was able to find exactly what I needed at less than half the price when compared to stores in my area. Product was ordered on a Friday and arrived the next on Saturday. Very fast delivery for free shipping. I will definitely shop best used tires again.

Date of experience: January 25, 2020
Michelle H.
7 reviews
0 helpful votes
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Love my their products and shipment was on time
January 24, 2020

Love my their products and shipment was on time.

Date of experience: January 24, 2020
Patrick C.
9 reviews
0 helpful votes
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Tire received was as advertised
January 23, 2020

Tire received was as advertised. Super fast shipping! Overall wonderful shopping experience!

Date of experience: January 23, 2020
scarpa m.
1 review
0 helpful votes
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Very goodto
January 23, 2020

Very goodto

Date of experience: January 23, 2020

From the business

Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.

That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.

This type of pricing transparency sets us apart from the competition.


tiremart.com
Allentown, PA, United States