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TinyDeal

3.2
tinydeal.com

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TinyDeal Reviews Summary

TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
60
value
60
shipping
61
returns
43
quality
58

We monitor reviews for authenticity

Finland
1 review
2 helpful votes
Follow Vilkki R.
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Ordered cell phone from tinydeal.com and it took over 2 months to arrive. It was packed into thin plastic bubble wrap bag and box was quite damaged.
Package missed earphones and phone was stuffed between three pieces of foam.
Luckily phone worked except soft key leds below display do not light up at all.

Second item that I ordered at the same time has not arrived at all and seller claims that post has lost it. Tinydeal gave wrong tracking number to paypal claim case which I opened before 45 day time limit. Parcel had no tracking number first place because its low value.
They also tried to get me to close paypal dispute case that I opened when the cell phones delivery delayed.

After this experience I would not recommend Tinydeal.com to any one.

Date of experience: December 12, 2013
France
2 reviews
1 helpful vote
Follow M A.
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The first thing to know is that I stopped asking for free shipping after my first bad experience. Since then, I have ordered several items, some of them being significantly more expensive than the one that caused my initial problem. I found out that using a real tracking post service such as PostNL was really good and safe.
Overall, after 2 years and may be 10 orders, I would say Tinydeal is a pretty good chinese provider with reasonable prices... let's have another view in another 2 years:-)

Date of experience: December 4, 2013
Italy
4 reviews
12 helpful votes
Follow SAVERIO m.
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I participated in a contest them completely "made-up" on Facebook!
They choose what to do and whom to assign points and gifts.
I was very disappointed by their behavior.
They would not give clear explanations.
Rating VERY VERY VERY NEGATIVE!

Date of experience: December 2, 2013
Mexico
3 reviews
6 helpful votes
Follow Cesar M.
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Tinydeal is completely safe to buy, I've 5 deals with them. I usually tick tracking number. Greetings from Mexico.

Date of experience: November 30, 2013
GB
1 review
5 helpful votes
Follow graham g.
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Hi all
November 23, 2013

Hi all
I got a £49.00 tablet it arrived with screen membrain leaking asked to send back
At my cost £17.90 tablet arrived in china they then asked me to pay 4usd for handling charge
Now they say the repair cost more and want me to send a payment of £16.00
So now this cheap 9" tablet costs £85.00 I have told them to get lost
Will never use again they say that chinks are inscrutable more like unscutable
They are rubish

Date of experience: November 23, 2013
Georgia
1 review
4 helpful votes
Follow Jaro D.
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Product I received is defective. They want me to send it back but make me pay to send to Hong kong. That is not fair. Don't buy anything from them.

Date of experience: November 21, 2013
GB
1 review
5 helpful votes
Follow kristian h.
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Just like all the other reviews, this is a scam website.
Ordered in June 2013, chased 4 times between September and November. They said they would check with the post office. How long can it take.
Raised a dispute with paypal. I doubt it will be resolved due to the 45 day resolution time limit.

Date of experience: November 15, 2013
Virginia
1 review
4 helpful votes
Follow Cherie S.
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SCAM SCAM SCAM!
November 12, 2013

SCAM SCAM SCAM!

I ordered from them on 6/21/2013 it is now 11/12/2013. Still have not received my order. Every time i use live chat its always the same exact bs. "Check with the post" screw that. I've waited forever and these people are just ridiculous. I give up! DONT BUY FROM THEM. About 1% ACTUALLY GET THEIR ORDERS. Wouldn't Test my luck with them again. Do yourself a favor and shop elsewhere.

Date of experience: November 11, 2013
Colorado
1 review
2 helpful votes
Follow Brenda Y.
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STAY AWAY THIS IS SCAM BUSINESS

THIS IS SCAM BUSINESS. THEY TAKE YOUR MONEY, NEVER SHIP YOUR PRODUCT.THE CUSTOMER SERVICE NAME "EVE" KEEP LYING, LYING AND LYING. STAY AWAY SAVE YOUR TIME ANY YOUR HARD WORKING MONEY

Date of experience: November 9, 2013
India
1 review
1 helpful vote
Follow Priya K.
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I have ordered for flash memory card with Chinavasion. They sent me fake flash memory card which does not work. I have returned back to them and again they resent one that doesn't work either. As i was in quick need, i ordered it from other online store ChinaBuye, i received the memory card on time and started using it with hazzle free without interrupting my business works. Now i am still waiting on with Chinavasion to take their item as i no longer need it and refund my money.

Date of experience: October 18, 2013
Bulgaria
1 review
2 helpful votes
Follow Petya G.
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I will NEVER order again from this website! My order was placed in May 2013 and is still not delivered! Their chat person reply is the same for the last 3 months - "we will need time to check with the posts". He refused to ship the items again to me and refused to refund me, even I agreed this to be done with points for shopping at your own website!
I'm sick of them and I don't care how they will resolve this issue anymore!
They suck, not only because their delivery terms are all a lie - they suck because they can't resolve their customers' issues at all. They wish on luck and that's it! They'd better fire all your chat operators and place machines on their places - they will be as effective as the staff is - simply pass the sentence "we will need to check with the posts" every 2 mins and you will get to the same result.
Also, all the electronics I've bought from them (tablet, phones) are having problems after a month or two of use. When asked about the guarantee, the TD staff recommended me to find someone to repair my items here and pay additionally for it! So basically, there is no guarantee or repair service if you have the bad luck of receiving damanged or defective items. My Ainol tablet came with a defective screen and TD told me they can't do anything about it - the best was to ship it back to them and EVENTUALLY receive it back, repaired, within at least 6 months.

Date of experience: October 12, 2013
Italy
2 reviews
2 helpful votes
Follow Ombretta d.
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My package was indeed delivered... in China. I live in Italy.
When asked what was going on, they said to be a little more patient, that it will take a few more days, that the China tracking system is faulty. Or... maybe I just gave them the WRONG address?

STAY AWAY FROM THEM!

Date of experience: October 9, 2013
Israel
1 review
3 helpful votes
Follow Svetlana P.
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I buy, I pay, they don't send, and now I escalated dispute via PayPal and still can't get my money.
In one word— SCAMS.

Date of experience: September 26, 2013
GB
1 review
2 helpful votes
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Bloody awful!
September 23, 2013

Bloody awful! They never sent my £10 item, and when I contact them they never help me, and persist that the item has been sent, they claim to have contacted the psotoffice (which they haven't), and each support customer is different and never read the above emails, so you have to start over.

They also use google translate.

A**HOLES!

Date of experience: September 23, 2013
Croatia
1 review
2 helpful votes
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They took money but not deliver goods any more and after that only taking your time for shecking for your package in post office avoid this site for future buying

Date of experience: September 10, 2013
Ireland
2 reviews
4 helpful votes
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Product was faulty on arrival so we sent it back, they wanted a handling fee! After arguing with them they sent the item back to us after we threatened to do a chargeback.

The item arrived back with a cracked screen and they tried to blame me for signing for the package! Agreed to replace the item with a new version and after I shipped it back refused to honour their commitment offering a 50% refund. 50% because the item was now 'old'. Whos fault is that Tinydeals?

In Ireland I would do a chargeback and get my money back, sadly my wife uses a Spanish bank and they just fobbed her off until it was too late to do anything.

Tinydeal are not honest and they have most certainly lost my business.

Date of experience: September 10, 2013
New Zealand
1 review
2 helpful votes
Follow Paulette M.
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I brought a top
September 8, 2013

I brought a top - it arrived and looked nothing like the picture at all. I wanted them to either give me back my money or send the top that was advertised - they wont - they just keep mucking me around telling me that they can give me a 3% discount on my next purchase and say I decided to keep the top and they cant refund me and maybe I can sell it to friends for family. What a joke - I dont want to keep the top - I have told them so many times I just want what was advertised or my money back - they dont listen and have now stopped replying to my email - I am out of pocket and have a HIDEOUS top that I cannot wear - DO NOT TRUST THIS WEBSITE - THEY WILL NOT REFUND YOUR MONEY! ASIAN SCAM ARTISTS!

Date of experience: September 8, 2013
Ukraine
3 reviews
2 helpful votes
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Good store!
August 14, 2013

Good store! Low prices and fast shipping. Early I had experience with buying e-cigarettes on this site. And every time I receive good quality goods.

Date of experience: August 14, 2013
Greece
1 review
2 helpful votes
Follow pavlos m.
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Non stock items, they charge without items. They think they are traders for non stock items paypal have to refuse bussines with this type of fake companies in the web shoppers community.Stop this send mail to paypal.
D'not lose your time and money.

Date of experience: August 2, 2013
RU
4 reviews
4 helpful votes
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Tips and Tricks:
July 22, 2013

Tips and Tricks:
• When ordering a product in one parcel - Free tracking number for orders of $ 33. If you order a smaller amount, you can pay extra for tracking number (the price depends on the weight and dimensions of the order).
• When ordering multiple items in one parcel - Free tracking number if most items in the order worth more than $ 33. Or you can pay extra for tracking number (the price depends on the weight and dimensions of the order).

Date of experience: July 22, 2013

From the business

TinyDeal China online shop free shipping, shopping for cheap new Android Smart Phone, Electronics Gadgets, Car Accessories, Game Gadget, Toys, Gifts, Watches, Jewelry, Clothing from the best china wholesale supplier sotre


tinydeal.com
Founded in 2005
Shenzhen, Guangdong, China