TinyDealReviews 558

I did receive my Powerbank 20.000 mAh in contrast to other reviews I read. I charged it and the blue leds did light up. However, when I wanted to test the powerbank, my phone did not charge. I opened the powerbank and the negative pole of the battery was not attached. (photo) I reconnected it, and as by wonder, it did charge. So I think they maybe do this on purpose just to let you send back your bought item. I'm never going to order again!

Do NOT buy from them!
They took my money, sent me a totally different item (baby carrier instead of a travel chair!)
I contacted them right away and sent all the pictures they needed as proofs. They asked for 10 days to investigate.
2 months later, and after about 5 emails without answer, I sent a chat to their CS.
They are asking me to either
- make another order of $100 or more to get the original item I ordered (which I no longer need as I had to buy one 2 months ago)
-or send them back the item (at my own cost) to get the refund of the item they never sent me
- or buy again at 80% the original item!
A real joke!

You've been warned!

THIS IS MY EXPERIENCE WITH TINYDEAL. BEWARE!

I ordered a product and waited 6 weeks, only to get a defective one.
As instructed by Tinydeal I sent it back, with the receipt for shipment cost.
Tinydeal refused to refund.
After a very long e-mails debate, Tinydeal agreed to refund only 85% of what I paid.
Tinydeal refused to refund the return shipment they authorized.
Tinytdeal took 45$ from me, only because they can.

They sell used items!
I ordered a Pipo M9 Pro tablet that was full of scratches on both sides and chinese apps allready installed!
I send it back and they started mocking me! That the scratches were caused during transport! There is no certain representative to deal with, who understands and speaks English! They eat up your time, so that you lose the paypal protection period!
Search their site: there is no address, no phone number and only one email: sales. Recently they tried to hack my pc by sending a link with malware.
I created a site with copies of the 55 emails and photos, showing that these are a bunch of impostors:

http://tinydeal-greatfraud.tumblr.com/

READ AND SPREAD: DON'T BUY!

I ordered two bracelets from tiny deals and the picture of them when I ordered them showed them pretty, ornate and bright looking bracelets. When i received them they were tarnished, dull looking gems and orange discoloration like oxidation. How can anyone in good conscience sell this with a picture that looks totally different. I contacted them and the offered a 5% discount on my next ordered. I said no and I wanted my money back. They kept offering me little crap discounts like this and said they would not refund because they have little profit in the items I bought. I offered to ship them back at my expense but they did not want to refund me. They are very unprofessional and I would not ever buy from them again no matter how cheap the items are. You get what you pay for. They need a class on customer service and how to treat people on business. Don't waste you time with this company.

I ordered a mobile phone, received it a month later and the touch screen was not working. I emailed TinyDeal and they asked I send it back and obviously pay for the shipping myself. When they received it, they told me they will send it for repair, they did not want to replace it. So I had to wait for more 50 days to receive the mobile back. Once I received it the stylus was missing! I emailed them again and they said I didn't send it back with the mobile phone in the first place. They had told me that the mobile was received "good" when I returned it. And although I sent a multitude of emails saying that I want a stylus cause I did send it back they kept blaming me!

Something else I really don't like is that the customer "service" representative always change from one email to the next so it feels like you're starting all over again every time.

Not recommended!

TinyDeal, MegaScam: 10 months after order still no products or refund.

1. I've made my order in September 2013(!) and paid by PayPal (funds).
2. Up to this moment (10 months later) I still didn't receive any products (nor do I expect to in the future)
3. TinyDeal keeps asking me to "wait a few days" when I email them, promising me a refund when their "research is complete". This "research" is already taking more than 8 MONTHS now.
4. About 4 months ago, someone at Tinydeal (nicknamed "Adam"...) promised me to proceed with the refund after the research in 10-15 days. This should have been on April 3rd.
5. Obviously, this didn't happen. When I sent a reminder about this they said (surprise...): "please wait a few more days". So I'm back to square one.
6. Of course I already tried to get a refund through PayPal, but that's already too late now. I suspect that's why TinyDeal keeps stalling and promising you "they're on it".
7. After sending over 50+ emails, I'm done. Their just a bunch of scammers and don't follow up on promises. So avoid the hassle yourself and spread the word. Wish I would have seen their rating here before my order.

They sent me the mobile phone I ordered half way around the world (to Greece) only wrapped in bubble-wrap. As you can imagine the phone was broken and wouldn't turn on. They refused to replace it with a new one or give me a refund of my money. They have asked me to send it back to them (with me paying for the shipping of the product to China) to repair it (with the repair done at my own expense). They are asking ME to pay for the repair of a product which THEY damaged with their half-assed packing. Although it is clearly stated on their site that if I receive a faulty product they will replace it of refund it. NEVER BUT FROM TINYDEAL.COM

They are a fraud and this has to stop. Isn't there like a government agency which can shut them down?

What a horrible horrible experience with TD, never ever again! I bought some items from them end of September 2013! It's now beginning of July 2014 and it never arrived. I have tons of emails between me and TD and all they say is "wait a bit more" - really? I told them I want at least 50% refund and they offered me points worth of USD 7 to be used when buying from them next time. What a joke! It was my first time and definitely last time with them, if the package never arrived, why would I buy anything again? I paid them US$51.00 and offering me USD 7 in points is a mockery. I have been having an online chat with their agent today and when I asked her to give me the name and email address of the Customer Service Manager, you know what she told me? "The manager doesn't have an email address and we don't know his name" - I couldn't believe it! How convenient! They will be telling you the same things all over again each time you email them and it makes me feel they all have a piece of paper in front of them with the phrases they are allowed to use and any question asked that is not covered by the list is answered as "Don't worry". To be honest, I ordered some staff from BuyinCoins and my package arrived even quicker than I thought, so I would rather use them next time! Seriously, stay away from TinyDeal

Doesn't get any worse than this. Stay away! -Says by itself. Crappy stuff. I ordered a phablet (tablet+phone) and a battery, phablet screen capacity and quality was different from description, awful. They refused my request on exchange or return (though, there is an information about it on the website, which`s bul***). They just offered me a "refund" in their TD points equivalent to 3USD.
Battery didn`t work from the beginning, no exchange or returning, no refund- customer service told me- pay "just" another $2 and we`ll send you a new one. Hey are liars and robbers, and don't know English- you talk to them like to a wall.

Short summary of my story with TD

1., I purchased a cell phone from TinyDeal.com webstore.
2., In the specification they shown wrong battery capacity, which was a key factor for me.
3., Before purchase I clearly asked for confirmation, and they confirmed, that the specs is OK. -> It was not
4., I realised it only after delivery.
5., Started a long e-mail chain with TD. It was like a conversation with Zuzu Petals...
They basically acknowledged the problem as "their mistake", Return can I only on my costs, etc.
6., I opened a dispute in Paypal, this did speed up their responses.
7., They offered 20 TD points as a compensation, which I wanted to use to purchase a ******* mAh power bank for ~ 15€, to solve battery capacity problem.
8., Seller told me to close dispute, as this it is their condition to proceed with the resolution.
9., I did that, but since that time the 20 TD points was not given to me.
10., And accidentaly it turned out, that this is not 20 USD, but only 2 USD compensation... Their mistake again.

So my only mistake was to make this purchase with TD...