TinyDealReviews 558

TinyDeal does not believe this ad is deceptive at all. In fact they argue with me that it's not. This box arrived about 20 days after I ordered it.

From the ad I believed that I was going to receive the quadcopter as SYMA ships it…with everything EXCEPT FOR THE TRANSMITTER AND CAMERA. That's EXACTLY what the ad implies and SAYS!

I got it and there is no landing legs, there is no battery charger, there is no instruction manual. I called and they have been giving me a "Sorry Charlie" kind of attitude saying 'You need to read the ad description more carefully when you order something. Have a nice day".

I have communicated with what are supposed to be 3 different people and get the same thing from all of them. I wanted to send this back and order the entire box…with EVERYTHING from them. But they are so argumentative and NOT HELPFUL AT ALL that I don't even want to do business with them anymore.

I guess this is acceptable customer service in China or something. I just wanted to make a return and order something that is more expensive and they are trying to school me on reading ads more carefully.

Here is EXACTLY (copy and paste) what the ad says: SYMA X5C 4-Channel 6-axis Gyro 2.4GHz RC UFO Quadcopter Aircraft without Transmitter Camera BNF TRC-*******

There should also be a COMMA between transmitter and camera. That could be a little confusing as well to people. I have seen 6 complaints around the internet on this EXACT SAME ORDER FROM TINYDEAL. Nowhere in that ad does it mention that it is missing the battery charger, landing gear and manual. WHY NOT MENTION THOSE THINGS TOO while you are at it?~

Ben al heel lang bezig om geld terug te krijgen wegens niet leveren van een bestelling. Wordt van kastje naar de muur en weer terug gestuurd. Vage linkjes naar FAQ sectie die op geen enkele wijze antwoord op mijn vraag bieden, telkens andere medewerkers die weer opnieuw vragen om nog even geduld te hebben etc, Of schrijven dat ze mijn klacht goed genoteerd hebben en hun postkantoor gaan vragen om het pakket op te sporen. Men blijft maar rekken en dingen verzinnen. Inmiddels is de geschiltermijn van Paypal al lang verlopen.

Gister deden ze een aanbod om 70% van het bedrag uit te keren als TD punten. Die kan ik dan als korting inzetten bij een nieuwe bestelling. Als ik geld terug wilde moest ik een verklaring van Non delivery van het postkantoor opsturen.
Een verklaring dat iets niet is geleverd, zie je het voor je? Een verklaring van de post dat ze een onbekend iets niet geleverd hebben. Zij zouden in China een bevestiging van aflevering moeten hebben als het wel bezorgd was.

Zo blijven ze bezig met je totdat je het uiteindelijk opgeeft. Tientallen mails zijn er al over en weer gegaan.

Het is ook een paar keer goed gegaan hoor, bestellen bij Tinydeal maar ik doe het nooit meer. Het is al die frustratie als het mis gaat niet waard. Ik beperk me nu gewoon tot het zo veel en zo vaak mogelijk vertellen van mijn verhaal en koop mijn spullen voortaan in Nederland.

I bought a new phone which had defective touch (ghosting) from the very beginning. Now TinyDeal refuses to simply replace Phone. Instead, i got offered an old repaired and different phone if i pay additional 10 Euro. So if buying stuff from China, please avoid tinydeal with it's "tinysupport" and stick to aliexpress.com which offers proper customer protection.

Adding myself to this long list of unsatisfied customers will change nothing. Always will be a lot of naïve people ordering cheap products when looking at nice photos. Im one of this people and I had good surprises sometimes but not always. Ordered in TinyDeal (100$) end of September (26) and they promised receiving in 15-30 days. I missed the 45 days of PayPal (not opened a dispute) because I believed the answer I received after 44 days when I asked they where is my order. After waiting 3 weeks more they answer that after checking with the post office need one month more. After other two weeks one more time wait 4 weeks. Received answers from Steve, Alice (Carmen), Marta, Eleva but I suppose was the same robot programed to answer wait 4 weeks and now 3 months after ordering Im still in the same place, my money was gone and my email is full with fake answers.
Another order (15$) still received after 40 days and this time I opened a dispute in PayPal. This one havent a track number (non-registered post). The answer of TinyDeal to PayPal was a track number (remember, my order was non-registered post) arrived one month ago in another place.
I suppose this one was a defective robot answering PayPal but even laying to PayPal and not only to customers will not drop this side from PayPal so be careful.
Today 3.5 months after the shipping (?) still nothing. No one check, no one refund, no one care. And after trying last month to resolve myself by enquiring the Swiss Post (Asendia Hong Kong and the main site) another recommendation. Maybe the Swiss watches are still the better but not the Swiss Post. Don't use. If you order form a chinese site use the chinese post. Maybe is slow but finaly will arive. The swiss one never answers. And finaly Asendia found that the parcel was lost (they needed more than one month to find). The decision was to refound to Tinydeal. Asking why after receiving my full payment Tinydeal will receive one more time the money they answer they knew only the sender. Tinydeal tell me i will receive 65% in ID points but nothing added in my points, so not only i lost my money but Tinydeal received a gift. End of the story.

At first sight it looks all Ok.

But what happens when an order does not arrive at the customer?

Then you become a playbal of the robot e-mail answering machines.

Allways another fake name, allways do they have to check the post office.

Ordered in september, got nothing till now. Except lots of sorryfull e-mails with a lot of crap.

If you have money to spend... You'd better get elsewhere!

*** Tinydeal responded to my review.
That is a good one!
Ask for refund.
THAT NOW is exactly, what I am trying to do for the last 3 months!
I almost used bad language here...
***

Shame on you Tinydeal, Scammers and liars

Really fast: I buy a clock 14.12 clock and doenst work. I send the form with the pictures and video showing the box was not damaged but the clock came dead.
-First "solution" they offer: the send a working one if I make apurchase above 80!... I complain
-Second "solution": I pay 10 to send a working one. I tell them to send me 2 mouses (6.6 both) for free, they say NO
-Third "solution": If I want the 2 mouses, I need to purchase above 25. I answer: just send one for free
-Fourth "solution"!: The send ONE mouse(3.32)... if I purchase over 20!: O
-I try to chat... they say "We already mailed you".
I insist but: "The chat has been terminated"

So, they say in the rules in the web:
-They replace broken items: LIE, LIE and LIE!
-They provide warranty: LIE, LIE and LIE!

Hi all i have ordered a tablet from this site about 2 weeks ago. As usual they sent the tracking number by email and the site to check it. But when i came to do so, i was told that the tracking number was detected to come from Singapore but it could not be found. This is very disappointing. Just to say that i had given some preference to this site to Focalprice because they were providing tracking number for the same price. I had already ordered many items from Focalprice and the customer service is blameless. I had once ordered a tablet and it came to Mauritius in three weeks. But here, two weeks had passed and don't even know if my parcel exists!
If you ask me, I would discourage you continuing to buy from this site. If they don't give me a good reason for what has happened, i shall never buy from there again!

STAY AWAY FROM THIS SITE

Order marked as "shipped" by them in 14 September 2014. Have been waiting until December 2014. Their customer support reply "check the post office". I checked the post office and there is no package.

Their support reply?

"JUST WAIT FOR IT".

After that I got the automatic replay "just wait for it" for any question I had.

This is literally the worst seller I have ever seen in 15 years of buying online.

Tinydeal - "Just wait for it".

I have purchased from this site twice, and in both cases I have had no problems. Very good products, in my case tablets, at very good prices. Will use Tinydeals again. Allow 3 to 4 weeks for delivery.

DO NOT ORDER FROM THIS SITE!
It is the worst online shopping experience I have ever had! I Ordered an hour glass on the 4th of Oct. I waited up to a month! I finally contacted them and they told me to be patient it was a busy time and I would receive it shortly! I waited yet another month! And today I have contacted them, to be told they sent it out on the 6th of Oct and would write a query to the post office which will take 2-3weeks! And if I don't hear from them could I please contact them! A horrific company! Save yourself the hassle and stress and buy somewhere else!

"Your concerns about this delivery problem have been duly noted. We will raise a written query to our post office about your item, and urge the post office to deliver the parcel soon.
Generally it takes 15-20 business days for the post office to finish the investigation. Meanwhile, we will follow up with the Post Office and keep you posted for any updates we are about to have in the next 2~3 weeks. And if you receive your item during this period, please let us know.
Please contact us 15 business days later if you don't hear from us or receive your parcel."

I ordered a x98 air 3g from this company. It arrived within the quoted time this though was where my trouble started. The quick start is in Chinese as are all documents so I plugged it in to charge. Nothing happened left it for 24 hours then switched it on battery showed 50 percent. And to my dismay every thing on it is in Chinese. All apps every thing no options to change the language that I recognised I managed to get mahong in English played it for a while it then died if a flat battery. Back on charge for 5 days and nothing I stifled the power cord and it briefly lit up but went of again. It has owned Been on charge for 3weeks. In the mean time I have emailed tiny deal 5 times with no replies. I emailed teclast the manufacturer and they said it was nothing to do with them contact tinydeals I told them I had tried but the did not reply I have not revere a reply its now been weeks. I have tried to leave a review on tiny deals site but it says I cannot because I have not lurch aced a tablet from them.

This company is a total waste of money. I have a sales company and my 10 employees have Been using PIPO tablets for the last 3 years and I was looking to replace them. It will not be with teclast and certainly not from tiny deals. The are just crooks Stay away...

"tiny deal is the worst company i have ever order from i never got my item and no refund from them and they keep sending me go to the post office. Not a reliably company. "

Good store with a huge range of products. They have good competitive prices and ship your order pretty quick. I had no problems with them and therefore I can recommend TinyDeal.

Years ago they used to be good, but now they are full of crap. I bought a tablet, delivery stated 10-15 days. It took them 10 days to get it to the courier (PostNL) for delivery in W, Australia. It has been sitting in E. Australia now for 2 weeks. TD says, this is normal (bull... t) They give stupid responses. Like "This is normal Delivery It has arrived in your country" My "County" is Western Australia not Eastern Australia!
I opened a Paypal dispute and they have ignored that, making no response.
Its been 26 days since the purchase and it still sitting 2500Km over in the Eastern States of Australia!
Post NL is not contactable. All my emails have been rejected by the Mailer Daemon, also they do not have any offices in Australia so why use a flaming Dutch company, which has a shocking reputation amongst their Corporate and Private customers.
I strongly recommend people to avoid this bunch of monkeys, cos I am sure there are no human beings working there. This is Planet of the Apes scenario!

The website is a fraud website. 6 months ago i had ordered a power bank from the website. From past 5 months i have been chasing the website and they have standard responses wait for some time you will receive the order.

Now after 6 months they say we have no clue where the order is neither we are interested in tracking where the order has been lost. Now take some td points and forget about the money you paid us and the order you had place.

The order has been a torturous experience. There is no intent from the website staff to take care of customer, they just want to brush away your case.

For any new buyer please avoid the website its a cheat.

Order not delivered, did not leave china
Tinydeal is nagging about non-delivery document
Customer service people are nice, company strategy is horrible

Horrible! I ordered 5 sweaters and it took them ONE MONTH after I ordered from them to tell me half my selections were "out of stock". Then it took another 2 weeks for them to tell me the items have been shipped and took around 4 months to receive in the mail. When the clothes arrives they SMELLED horribly (like gas) and were of a horrible quality except for one sweater, it smelled horrible too but was an okay quality! NEVER AGAIN.

Tinydeal its a good gadjets site for me. I was ordered a watch. The watch was perfect, working very goodTinydeal service is exellent: they help to me a lot, then i had a trouble shipping is fast about 3 weeks. Its short time Very thanks... Tinydeal of their help to me. Gadgets in huge varietychina store best ever, china store -tinydeal is bestMuch cheaper than other e-shops and quality is betterFast & Free Shipping to worldwideMy only and the best choice:

I completely LOVE this site! They have tons of new and good deals every day! They offer free shipping on almost everything they have, and the shipping is fast. I have bought 3 items from them, and I am surprised at the price, and the free shipping option. They have over 10,000 items under $5, and they're all free shipping (under 2KG, but it's still a steal!).

There's no way you can go wrong on this site, they have everything to offer, clothing, tablets, computers, outdoor, furniture, EVERYTHING! This is the all-in-one shopping place, better than eBay, and Amazon, those deals won't be found here, and best of all, they have a price match! Just put in the website where it's cheaper, and they'll try to match the price!

Their site is also very user-friendly, even a caveman can navigate it. Aside from the cheap stuff you can find, you will also find BRAND-Name items like Syma, Western Digital, Durex, Samsung, Acer, and many, many more.

English isn't your primary language? No problem. TinyDeal offers the site in Spanish, Russian, German, French, and many more. It also has a built-in auto currency conversion, if you don't pay using US Dollars.

All in all Tinydeal is simply the best for finding anything you need, you may never have to go to the store ever again for non-food items!

Stay away from tinydeal - their substandard products and service are a big deal

Absolutely disgusted with them. I bought a smartwatch from them that linked with my smartphone by an app. After purchase, I downloaded the app from the qr code on their sales page only to find it all in chinese. I promptly contacted them, to which they apologised and offered a refund in 3 to 5 days without needing me to return the product. 7 weeks later and an escalated dispute with paypal, who seem to be in cahoots with these criminals, awarded me a full refund if I return the item at my expense. Turns out the return is not going to be cheap. I am absolutely disgusted that they are even allowed to operate. Never again, steer clear from their great prices, they cost you more in the end.

Update - since writing this review, they have offered me 20% money back and I need to change all bad reviews - like hell, I say.