TinyDealReviews 558

Hi! I made two orders from tinydeal. For the first one i waited one week before they told me is out of stock and they refunded my money because i allready placed and paid the order. And after that i placed a new order for new items and they send me the package in Romania very fast in two weeks.The products were OK and good quality. For me, TINYDEALwas OK. I want to tell you that i purchased product from another two chinese online stores and everything went OK. In my personal opinion the chinese merchants are onest people... I don't deny the fact there are people here with BAD EXPERIENCE involving CHINESE ONLINE STORE, but fortunately for me everything was OK. I hope this opinion will help you... Keep in mind that you must pe pacient when you buy items from China because they have A LOT OF WORK TO DO... SUCCES TO ALL OF YOU!

I've had 2 experiences with these e-commerce people, and will NEVER do business with them again. I strongly urge people NOT to buy from them, no matter how cheap they make an item... the ensuing aggravation is not worth it. I bought a quadcopter model, which was supposed to be 'in stock'. It wasn't. Wait! Then they sent me a "demo model" with scratched transmitter and NO Manual. It took 2 weeks of emails to get them to email me a photocopy of the manual. Second item I bought from them was a 7" tablet. Tablet was okay, but they sent me a European 2 prong AC adapter, instead of the bladed one. They asked me to send them a picture of the problem... I did. Now they want copies of the shipment paper, etc. I told them flat out "F*** Y**" and I will never do business with you again. Those people are either robots, or Morons... or both.

EDIT: The 7 "CUBE" tablet I bought from them QUIT WORKING after only 3 weeks. The Wi-Fi no longer works on it, which makes it as useless as a brick.

I purchased 2 phones (Laude S800) with accessories from TinyDeal.
The whole deal was about $200.
I waited more than 45 days and did not receive the package.
I asked them to help me find it; after some correspondence TinyDeal told me that the package is stuck in customs. After about 2 more weeks they said it's on hold (what this means?)
No additional explanations; no direct answers to my direct questions.
It seems like they do not really read my letters. They answer just what is convenient for them.

At last I asked to get my money back.
TinyDeal agreed to refund only 90% of the paid money.
It's most obvious that it's their fault, and I don't really understand how they dare, after 45 days that I did not get the package, to deduct any money, instead actually compensate me.

Needless to say that all my e-mails in this regard were answered as always: No matter what I write, they answer whatever is on their mind, i. E. without reference to what I wrote.

To summarize: I suggest to avoid buying from this store at all. If you do buy there - at least use PayPal to try and protect your purchase and money (though you know that PayPal is not 100% protecting.)

I bought one of their bluetooth Xiaomi MiBands. Everything worked fine for like 2 weeks. Then the band thad holds the module broke apart. Copany and the response i got is: "Thanks for your reply But the main body of the item is working. If you want a refull refund you need to send it back to us." so not only are they not standing behind their product and refusing to replace teh band at least, but they want me to spend more money to send a defective item back to them in order to get MY money. Ridiculous. Will never buy there again, even if they give crap away for free. Horrid experience

Hi Imredouane from morocco
I make this review to tell you that my experience with tinydeal is perfect I pass more than 10 orders and I recieve it All in a wonderfull time. Costumer service is perfect online support also :) ... I have to tell you that you must try with tinydeal and you wll be all the days a winner ecause tinydeal is the past
Here is my order numbers you can check it in online support and you will be sure that i recieve it all thak you tinydeal you arethe best

This is one of the worst companies I have ever dealt with. Placed an order for an item and noticed they were charing more than what was stated at checkout in the order confirmation sent via email. Immediately started a live chat with customer service to try to fix issue. They gave me an excuse that they were unable to see my order in their system yet and for me to contact then in two hours. I asked were they certain if they can fix the faulty charge and that's when I realized this was a SHADY operation. The customer service replied that they would not be certain but they would try their best. And if item ships before they could get to it, there was nothing they could do. I looked at the order status and it said it was processing and getting ready for dispatch yet the customer service rep still denied that the order has entered their systems yet. Obliviously they were trying to get the item out so that I would have to go through the trouble of shipping it back to get my order cancel, which I did not appreciate. They were not able to fix the pricing error or cancel my order until 30 mins later and me refusing to wait 2 hours for service then they finally gave up and said they would cancel my order. Even then they have already charged my card and asked that I wait weeks for a refund. If I get my refund I would be happy, but it's kind of crazy that I even have to wait for a refund for a order I canceled less than an hour from ordering and never shipped. Needless to say, the customer service rep did not give me any reason to believe this was a legit operation so I called my bank to make sure the refund would go through and have my account number changed. Save your self the hassle and JUST STAY AWAY!

I previously wrote a good review regarding this company, however, I have changed my mind. I purchased two tablets before Christmas for presents. Neither tablet would charge up. I contacted Tiny Deals and they wanted photos of everything, product, packaging, customs note etc. When I sent all that they wanted a video via you tube. What a video is going to show I have no idea. Needless to say I had to buy two more tablets locally and have two Tiny Deals tablets completely flat.

I purchased a phone No. 1 X-men from Tinydeal and if a left my opinion/review they deleted that
I was not statisfied customer at that moment

Scam!:(
I bought a thl 5000 smartphone, tinydeal sent my phone by PostNL but I have not received it, the local post office told me that the tracking number not found in our database, after two months i have contacted the tinydeal support and he let me wait one more month to tell me that your package is delivered
When i track my parcel with the tracking number i got this message:
A signature is required upon delivery of this item
The item has arrived in the country of destination

"SCAM SCAM SCAM! I BOUGHT AN ITEM ON FREAKING 10/29/2014 THAT'S 5 MONTHS AGO! I contacted their customer service which was NO HELP AND SUPER RUDE... They said they will contact the post office and Make them Ship the item Faster... I was very understanding that It might have been a problem with the shipping... but now 5 MONTHS and i have got nothing, DO NOT BUY FROM THIS SITE! THE SHIPPING IS PATHETIC

Was shipped a defective product and told I needed to pay more money to get a product that worked. Unacceptable. Avoid this company!

Assolutamente inaffidabile

Sono rimasto molto deluso da TinyDeal, la merce non è mai arrivata, dopo le mie ripetute proteste mi hanno sempre risposto di aspettare, notate che dall'ordine alla mia prima lamentela sono passate sei settimane e mi hanno risposto di aspettare altre sei settimane, non acquisterò più da questo sito.

I ordered small parcel at the very start of February and never received it.
I was obliged to ask PayPal for a claim. PayPal asked TD about parcel and they sent fake tracking code! So, they try to cheat PP as well.
But, after few days, PayPal decided the case in my favor and returned the money TinyDeal tried to steal to my PP account.
Never use this service. Stay away! Beware!

Hi Everyone,

I ordered an Umi Zero cell phone from them on the 29th of Jan and got the phone on the 4th of Feb using DHL as the delivery service going to the Boston area. I paid $231.71 for the phone and a flip case.

Everything on the phone works and it takes beautiful photos and is a very nice phone.

I order from them a few years ago. I got several green led lights for our children for under $1.00 and our children loved them.

I also now use that web site because they use PayPal because I have been using PayPal also for many years and AliExpress does not offer PayPal payments any more.

The uploaded photos are not altered in any way. They are taken directly using the phone.

I'm very happy with this phone.

10-Aug-15 Update:

I've had this phone for quite a while now and am still very happy with it. It's a good trusty well built phone.

Truly,
Emad

I'm joining the club...
In the past one year I have placed 17 orders at TD and was a satisfied customer. Until December 2014 when 3 orders placed in October were nowhere to be found. Since then there is a very long email chain with the usual names I read in previous posts: Steve, Eleva, Marta, Carmen. They have been checking with their post office ever since I first contacted them. I was always told to check with my local post office and to wait more and more and more.

Funny part is that I did check with the local offices and they eventually took responsibility of the lost packages and they are willing to pay a reimbursement. All this backed up with a formal document which I sent to TD. I asked them to make the claim themselves then send me the orders again OR provide a formal resignation of the right to compensation in my favour. Now they are still telling me to wait 3 months and they are checking with their post office.

Ridiculous! All I need is a signed and stamped document from TD that our local post office can pay me instead of the seller.
(if the person from TD responding to these posts is more competent than the rest I talked to then please do step in and take some action)

UPDATE: The service team who are reacting to these reviews have provided great assistance in resolving my issue. One month after posting my original review I've received refunds for all 3 of the lost packages. I much appreciate the attention and help I received from the service team. I would recommend the sales team to learn from them. A majority of the frustration I see in these reviews could have been avoided if the sales team is as helpful and effective as the service team.
I'm changing my rating to reflect my apprecaition.