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TinyDeal

3.2
tinydeal.com

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TinyDeal Reviews Summary

TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
60
value
60
shipping
61
returns
43
quality
58

We monitor reviews for authenticity

Kentucky
1 review
1 helpful vote
Follow John s.
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Tinydeal.com sells used and or returned products as new. Received a tablet that was used or returned. Product had Chinese apps installed by someone else, and had scratches on screen. Company told me to return product, without a promise of credit, etc. Submitted complaint to Paypal, and they were of no help. Paypal use to be good, but not so much any more. Jsav.

Date of experience: April 17, 2014
GB
3 reviews
4 helpful votes
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One of my friend recommended tiny deal for me. Most of electronics are for sale at very low prices as they are from China. The last LED light I ordered from them look good and work well so far. The price is attractive, but the shipping time…

Date of experience: March 13, 2014
Lithuania
3 reviews
5 helpful votes
Follow A P.
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They don't publish negative customers reviews & don't allow to moderate any of them. They don't even try to change defective review system. Your refunded amount of money will come only in their TD points - not by bank transfer. The delivery time is too long for eastern Europe - takes 5-6 weeks. Beware!

Date of experience: February 20, 2014
Slovenia
1 review
3 helpful votes
Follow jure V.
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I bought item but it was broken. When I tried to get replacement, a lot of stupid mails come accross. Abot sending video of product, sendig extra money for replacement, checking bateries (like i'm idiot), asking same questions again and again. Purpose is delaying and giving up.

They are big scamers. They sell damaged goods!

Date of experience: February 18, 2014
Czechia
3 reviews
6 helpful votes
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If you want to experience terrible customer service then shop at tiny deal, if your item is lost in transit you will not get any form of refund. Just diatribe, after diatribe, of 'wait', 'more time please' 'we will check at post office'. I must of invested 4-5 hours trying to get an amicable settlement but it was a wast of my life. I get 3 months of this rubbish and nothing. Save your money buy else where. You have been warned.

One other point, when seeking a refund via paypal they reported a false (someone's but not mine) tracking number, to try to scupper my claim and convince paypal i had received my item.
You want to deal with these people, they just pray nothing goes wrong...

Date of experience: February 16, 2014
Malta
1 review
1 helpful vote
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I was somewhat hesitant after seeing so many negative comments about Tiny Deal to order something. I went ahead though and had a very positive experience. Everything came - it took 3 weeks but that was because I took the free delivery. I ordered a smart phone and a bunch of accessories. The Smart phone arrived and functions very well (HAIPAI P6S Nobel) GREAT phone and super price!

Date of experience: February 13, 2014
NL
1 review
0 helpful votes
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I don't know why people are complaining about this site. Maybe I'm just lucky.
I did receive my goods after one week after they finally shipped it. It took almost three weeks before they received my payment thanks to PayPal. But that isn't the fault of tinydeal. I ordered a phone a tablet and some cables. It received in a good packed package and are working fine. Also the site is looking good and is very easy to use imo. And of course they have very low prices!

I'm going definitely order more things in the future from this site!

Date of experience: February 13, 2014
Washington
1 review
1 helpful vote
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I have ordered 6 different orders now and they al arrived in time and complete, trust me, tinydeal will not dissapoint you
I would order in china through tinydeal just as easy as in the netherlands now, i pay with paypall, paypall is also a good site

Date of experience: February 6, 2014
Croatia
1 review
0 helpful votes
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I bouht two fishing rolls for my friend in september 2013. Never arrived. They said that the Croatian customs returned the item but the tracking number said that this items never left china. I wanted to see the pictures of both packages but that was not possible because they allready unpacked them. Lame. Then they offered me to ship another two fo 8 us$. I accepted and never got invoice for that. Then i asked what happend and they offered me 35 td point for items worth 64,88 us$. That's 3,5 US$. Again lame. Today on 2nd February 2014. I insulted those thieves so hard that
Even I couldn't beleive in the words I wrote. To be simple, I said that they ara plain thieves.

Date of experience: February 6, 2014
Tennessee
1 review
1 helpful vote
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Hey I purchased an OBD II diagnostic tool for around 50 bucks from Tiny Deal Direct. Placed order on 17th of month and received order in perfect condition on the 2nd. Free shipping from Hong Kong in about 15 days... I'll take that any day. The hand held diagnostic tool came in great packaging and once opened the tool, software, connectors and booklet all came in a zippered nylon case. Does everything advertised and more! Everyone whom has seen or used it is amazed at the value. Happy Customer,

Date of experience: February 4, 2014
Canada
1 review
1 helpful vote
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I bought an item that did not work. Their solution? Buy something else for $30 and we will send you a new one... LMAO

Rip off artists!

Date of experience: February 3, 2014
El Salvador
3 reviews
5 helpful votes
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They have good products and a very good shipping but the quality is not so good, i bought a pencil eyeliner and it didn't work well, I'm kind of disappointed

Date of experience: January 31, 2014
Israel
1 review
2 helpful votes
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You should stay away from this site. They offer cheap products indeed but the delivery time is awful! I am waiting for the past 8 weeks and still nothing has arrived.
Whenever I try to speak to an online representative I get the same response, please wait a few more days. That's been going on for the past 4 weeks! Not even a compensation was offered. I bought a tablet in 208$, If I do get it eventually the money I paid back then can now get me something even better.
I will never buy from them again!

Date of experience: January 27, 2014
Canada
1 review
1 helpful vote
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I have ordered form Deal Extreme for years and never had an issue so I had no real reservations about using Tinydeals as they had similar pricing and a different selection. However, over about 2 months, I had placed 5 orders and to date, almost a year later I have received only one order. I contacted their poorly named customer service and was told to wait or see if the post office would allow me to dig through their parcels, cause you never know?... I received this same advice on three different occasions. This site is NOT recommended and they are either a total scam or so incompetent it may as we'll be a scam. I never did receive the 4 missing orders and by the time I contacted Paypal I was well past the time they would do anything about it. Buyer Beware.

Date of experience: January 16, 2014
Ukraine
1 review
2 helpful votes
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Your review will help othДоброго дня, сьогодні я хочу розказати вам про сайт Тинудеал. Я з цього сайта заказую вже рік. Це дуже гарний сайт, все приходить в строки. Найбільше мені подобається на цьому сайті те, що там можна купувати за ТД балли які заробляються таким образом:
-Пишу обзори на товари які я там купив
-За кожне подтверждение сайт дає 2 бала
-за виставлення фотографій сайт дає 5 балів
Таким чином 10 балів це 1$.
Я замітив, що на цьому сайті ціни не є дуже великі порівняно із другими інтернет магазинами. Ще на цьому сайті діє дуже гарні реферальна програма.
Ще є Оналйн-чат в якому вам завжди допоможуть які б у вас не були проблеми з вибором товару або доставки.
Отже я хочу вас сказати одне Tinydeal.com надійний сайт.
Заказуйте з сайта Тинудеал и не пошкодуєтеers learn about this website.

Please do not review if you are affiliated or have a conflict of interest with this website.

Date of experience: January 7, 2014
Canada
1 review
2 helpful votes
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I bought a coat in this website and when i received the parcel i was initially surprised by the weight that was abnormally light. When I opened it i understood all, this is just a clear SCAM, the cloth has nothing to do with the pictures, wrong measures (extremely short leaves) and the fabric is just so fake and cheap you will never wear this unless you want people laughing at you! They say fabric is cotton... yeah sure!
BUY ONLY UNDER YOUR RESPONSIBILITY!

Date of experience: December 30, 2013
South Africa
1 review
2 helpful votes
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ONLINE FRAUD!
December 19, 2013

ONLINE FRAUD! I ordered over $500 worth of items from them over 2 months ago and they still have not reached me. This after a sales consultant confirmed the shipping method etc. They take so long because the items are only guaranteed for a month and then you cant exchange them. If you talk to their LIVE online consultants they keep telling you to wait another 2 weeks. They refuse to refund me or give me credit. Dont know what to do now. Who can I report this website to? I found many other of the same complaints about this company.

Date of experience: December 19, 2013
Canada
1 review
4 helpful votes
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Be very careful dealing with this company, they never send the items I ordered and they refused to resend or refund. They most probably a scam company, I will steer clear from them if i where you, don't make the same mistake I did, there are a lot better sites to purchase from. Tiny deals they are very tiny in there honesty... one of the worst experience i ever had online, pure liars especially Miya there so called manager.

Date of experience: December 17, 2013
GB
1 review
2 helpful votes
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I bought clothes from them and they do not fit. They are refusing to take them back and give me a refund as they say they cannot resell them even although I have them in the packet still looking like new. All I get is I should have checked the size before ordering and they do not give refund for clothes even although their site says return good within 5 days of received a refund. Now using Paypal to help with my claim me. DO NOT USE THIS SITE FOR CLOTHES

Date of experience: December 12, 2013
Finland
1 review
2 helpful votes
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Never get the phone, china custom return it back to them. Now i need to pay more money to get it. Sure they had first play time so i can´t claim paypal refund.
I also ordered small items low value but items were low quality. It was trasch.
My sister also ordered phone from tiny deal and gei it... proken... and they do not pay nothing back, sure they can send it back put post will not send anything with lion battery inside. Cost of return more than value of phone.and refund price is low in tinydeal.

Date of experience: December 12, 2013

From the business

TinyDeal China online shop free shipping, shopping for cheap new Android Smart Phone, Electronics Gadgets, Car Accessories, Game Gadget, Toys, Gifts, Watches, Jewelry, Clothing from the best china wholesale supplier sotre


tinydeal.com
Founded in 2005
Shenzhen, Guangdong, China