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Tinder

1.8

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Tinder Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from technical issues and inadequate customer support. Many users report being unable to access features after paying for premium memberships, leading to feelings of frustration and perceived exploitation. Complaints about account bans without clear explanations are prevalent, contributing to a sense of mistrust. While a few users have found success in their experiences, the overwhelming sentiment reflects a lack of reliability and support, suggesting that potential customers may want to consider alternative platforms for their needs.

This summary is generated by AI, based on text from customer reviews

service
154
value
156
shipping
66
returns
87
quality
140

We monitor reviews for authenticity

Norway
1 review
1 helpful vote
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Where do I begin regarding Tinder?

First of all, the algorithm that the app uses, is designed to keep both men and women where they are today (single). Women are overwhelmed by choices, while most men won't even be visible unless they purchase a paid subscription.

Secondly, you have plenty of fake profiles. Some are bots, some are operated by foreign criminal organizations, and some flat out don't look like their profile pictures.

Third, you can get banned with no warning and without breaking any rules. The summer of 2022 has seen a surge of mass bannings on Tinder. This is done by an AI with the intelligence of an egg timer. Do you use similar openers when someone doesn't have a profile text? You're a bot -- according to the AI. Did your ex discover your profile and decide to report you for the sake of revenger? You're a predator -- according to the AI. The same goes for when you do not answer a fake profile or when someone is just trolling.

Lastly, there is no customer service whatsoever. If you ask for a reason why you were banned, you just get a copy-paste answer back. You cannot appeal a ban, and a ban is permanent. Although the bans are done by an AI, nobody bothers to check if this AI is any good, or if there is any validity to the report filed by the scam artist you didn't reply to.

All the negative reviews you've seen in 2022 regarding Tinder are valid.

Date of experience: August 5, 2022
Iowa
1 review
0 helpful votes
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I like the site. I'd like to let people know that sometimes you'll get rejected tho that's ok. You'll learn

Date of experience: July 31, 2022
Massachusetts
3 reviews
4 helpful votes
Follow Rae W.
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Maybe when things opened up after the pandemic ended Tinder lost alot of profiles, so they decided to put in fake profiles. I do not know but literally even if a photo shows as verified, it can still be a fake. Its exhausting, I've had what seem like normal chats, then even a phone call and it still turns out to be a catfish or fake. They need to work on this.

Date of experience: July 28, 2022
Florida
1 review
0 helpful votes
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Rip-off
July 18, 2022

Regardless of which membership level you may want, then pay for, it uses Google Pay and automatically charges you the yearly rate--$75--which, of course, is the highest. Customer service is non-existent.

Date of experience: July 18, 2022
Viet Nam
2 reviews
3 helpful votes
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I had been on the app for a matter of days, hadn't got past introductions with people and I was banned for violating their rules. I asked what I had supposedly violated but they would not tell me. Would not recommend. Go to bumble or hinge

Date of experience: July 13, 2022
Ireland
3 reviews
4 helpful votes
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Fake profiles and scams,
Made an account and paid for the gold membership.
Got a few likes and liked them back, after matching not only few of them unmatched/blocked but also when I texted, I got no reply back. My question is, why like someone just to block them or don't reply back?

Also, I get notifications about having new likes but when I open the app, I don't see any like.

I wasted my money, lads please don't waste your money

Date of experience: July 2, 2022
Kentucky
1 review
1 helpful vote
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Crack Jack Box App
June 16, 2022

I was a member for a few days, when the matches stop. With a message that read something went wrong. Try back later. After a few days I contacted customer service and a rep name Candy gave me worthless adive on how to resolve the issue. She repeatedly stated after failed attempts they would investigate to fix the problem but they never did. After I stated I would give a review due to the poor customer service. I created a new account and was booted off the same day. The matches suck anyways. Most of the profiles are fake and they advertise/solicit sexual paid websites. Tinder is not really free. They will attempt to con you to purchase features.

Date of experience: June 16, 2022
Minnesota
1 review
1 helpful vote
Follow Sam K.
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The worst dating site. I can't even send messages as a gold member. Even if I became a premium member, all I can see is the girls' pictures. Worst customer services, too.

Date of experience: June 11, 2022
Florida
1 review
1 helpful vote
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This site suck I've been using it two months now I paid for the first month and got very few matches now this month over 40 matches but of course you can't see them unless you pay. That is a scam

Date of experience: June 10, 2022
Colorado
1 review
3 helpful votes
Follow Mark J.
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This app completely STINKS and was completely ineffective... even though I've had all kinds of great dates on other sites. Then when you go to cancel/non-renew they make it IMPOSSIBLE to cancel. It took me hours stuck in loops and absolutely NO WAY to contact them. I had to report all my credit cards as lost so that they could not charge me before the renewal date

Date of experience: June 9, 2022
West Virginia
1 review
0 helpful votes
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Fraid
June 6, 2022

Took $75 from my bank account and I don't have a tinder account but haven't gotten a refund as of yet

Date of experience: June 5, 2022
GB
1 review
1 helpful vote
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Tinder changed my gender to a man looking for a man although I'm a lady I was getting gay men matching me yet my photos were as a lady I tried to change my settings and then I get a lifetime ban no way of contacting tinder for all the hurt that's is caused me how rude guys were thinking I was dressed as a lady when I'm a lady and I get a lifetime ban disgusting

Date of experience: June 5, 2022
Greece
1 review
1 helpful vote
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Tinder is a scam
May 28, 2022

Apart from allowing thousands of fake profiles, any likes you might get, they are moved further down so you never get a mach unless you pay. Had 30+ likes but never managed to get to them until i paid

Date of experience: May 27, 2022
California
5 reviews
10 helpful votes
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If your stupid enough to pay for this garbage, you'll will get exactly what you deserve. I recommend you save your money for a vacation on the moon.

Date of experience: May 24, 2022
France
1 review
2 helpful votes
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Purchased 6 months gold subscription and two days later tinder banned my profile without giving any reason. Tinder is a fraudulent app with zero customer service. They just take your money and do not reply to any of your queries. Another thing which I noticed is that 90 % of profiles on tinder are of prostitutes who directly ask money for meeting. Tinder is not a dating site but a paid escort site. Guys, avoid tinder at all costs. You wont get any match or hook-up but instead you will end up spending hundreds of dollars with zero outcome.

Date of experience: May 5, 2022
Switzerland
3 reviews
5 helpful votes
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$300 down the drain
April 25, 2022

I'm mad at Tinder! $300 down the drain. They made me believe I had many likes and I paid so I could contact these people.The majority of people who liked me on Tinder were fake and some had duplicate profiles. I talked to a few women who were downright odd and of course they looked down on an average guy like me. Trust me, I'm not too picky, ugly or rude, I go on dates through other apps and sites, but those few Tinder women who are not fake turn out to be ridiculously picky. They have nothing to offer but expect a knight in armour.

Date of experience: April 24, 2022
Washington
1 review
4 helpful votes
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Banned
April 18, 2022

Used it for years with no problems. And banned one day for no reason. No inappropriate pics or txt. Support has yet to give me reason. They just copy and paste their policy

Date of experience: April 17, 2022
New Jersey
2 reviews
2 helpful votes
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Worst Dating App!
April 6, 2022

I hate this app with all my heart. I don't remember anyone getting this app. It's mostly for hook ups and not even a dating app for long term relationships. I have had several bad experiences in this dating app with men who used me. I don't recommend downloading the app. The app caused me to have a low self esteem for what the men in tinder did to me emotionally. I highly don't want anyone to get this app. I hope someday Tinder gets banned or destroyed for all the bad and toxic relationships they created. Don't use Tinder it's the worst app ever created for dating.

Date of experience: April 5, 2022
North Macedonia
2 reviews
0 helpful votes
Follow Mite N.
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Last time I used Tinder there were a lot of false profiles, like literally pictures ripped of the Internet and used to scam people. I heard they kind of solved that so I might give it a try now that I am single again

Date of experience: March 25, 2022
Colorado
1 review
4 helpful votes
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Not For Everyone
March 22, 2022

Tender does not cater to conservatives like they do the woke crowd, why can't there be options for All Lives Matter, or proudly unvaccinated, back the blue, Gun Rights or Free Speech, or I believe in Voter ID like there is BLM, Vaccinated, Climate change that they push off on us.

Date of experience: March 22, 2022