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Tinder

1.8

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Tinder Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from technical issues and inadequate customer support. Many users report being unable to access features after paying for premium memberships, leading to feelings of frustration and perceived exploitation. Complaints about account bans without clear explanations are prevalent, contributing to a sense of mistrust. While a few users have found success in their experiences, the overwhelming sentiment reflects a lack of reliability and support, suggesting that potential customers may want to consider alternative platforms for their needs.

This summary is generated by AI, based on text from customer reviews

service
154
value
156
shipping
66
returns
87
quality
140

We monitor reviews for authenticity

Washington
1 review
5 helpful votes
Follow Craig S.
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If Tinder is known for being more of a hook up site then dating then why do so many women's profiles state "Not looking for a hookup" or "No FWB"?
Are they really looking to hook up but put that in their profile in case they are seen by someone they know they won't look like ho?
Seriously, if they aren't looking to hook up then get off the site and go to Match, POF or some other dating site if you are looking for something else!
It seriously makes me want to date and hook up with some of these liberal leaning women just so I can laugh in the morning and say KAGA2020!

Date of experience: October 3, 2020
Illinois
3 reviews
1 helpful vote
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I like this app
September 30, 2020

I have been using this app for years and met a lot of people off this app. Not sure why it doesn't have a better rating.

Date of experience: September 29, 2020
Costa Rica
1 review
6 helpful votes
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Bad business, Bad service
September 28, 2020

Tinder does not provide any customer service while banning and deleting accounts whenever they want. I wonder if there is a bot doing it randomly. And don't bother trying to find the reason why your account is gone, they will not reply. Doesn't matter if you are a paid or free member.

Date of experience: September 27, 2020
Texas
1 review
2 helpful votes
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Banned
September 26, 2020

I've had tinder off and on 3 years because I'll forget about it, suddenly out of nowhere... blocked. Then they don't say why or allow appeals. How ridiculous. For no reason blocked.

Date of experience: September 26, 2020
Australia
1 review
1 helpful vote
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Garbage app
September 26, 2020

Tinder is set up to suck your money I payed for the premium membership complete rubbish the only way to get any matches in your area is through spending big money on posts. It's a piece of $#*! unless you've got thousands to burn yes thousands forget it. Very very disappointed.

Date of experience: September 26, 2020
Ohio
3 reviews
52 helpful votes
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People
September 21, 2020

This site is filled with inattentive men. They have no motivation to meet anyone for a host of personal reasons. I think society needs to get back to the natural order of things... go out and intermingle. One man talked about trying to meet someone & then he vanished. Another guy lost interest when (i guess) i wasn't mentioning a hookup. Another man said he was moving to another city. Why then, is he making himself available here? I unmatched all of them.
* I think a meetup should be required of every member every 3 months, otherwise the account is terminated without refund. This can be verified from other members indicating that the meetup occurred.

Date of experience: September 20, 2020
Michigan
4 reviews
2 helpful votes
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I like it
September 11, 2020

This has been an addictive app for me to be honest. I have met a lot of people from here, some of which I'm still friends with.

Date of experience: September 10, 2020
Georgia
4 reviews
66 helpful votes
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A strange app. Maybe 1% of guys actually meet real women. 100% of my replies were fake. A worthless app. The matching algorithm is terrible as it seems like if you are a dirtbag male but take good shirtless photos that is all that is needed.

Date of experience: September 7, 2020
Japan
1 review
3 helpful votes
Follow Mark Z.
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The endless problems from the tinder dating app, one the frequent crashing of the app and the problematic issues with things working right. But let's not forget the issues with people also complaining about being blocked from ever using tinder again because of like most apps where you can just block someone you don't like, tinder will name a person account just to ban it even. Unlike most logical normal dating apps. People complain about being blocked for absolutely doing nothing to violate. Also just because someone reports isn't a reason because people can lie maybe they don't like the person and just report them for no reason and they get banned for no reason. This is why there is the endless complaints

Date of experience: August 30, 2020
California
1 review
1 helpful vote
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Fraudsters
August 27, 2020

Poor choice of free membership and almost no women in my area. Feels so frustrated. Its always shows people from other cities

Date of experience: August 27, 2020
Georgia
3 reviews
2 helpful votes
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A scam bot got me when I first signed on to it. I payed for something and got ripped off. Can't even find a way to be refunded, if there is a way i can't find it.

Date of experience: August 17, 2020
Tennessee
1 review
4 helpful votes
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Tinder tech support
July 28, 2020

I was kicked off tinder and was unable to contact anyone as to why. I finally got ahold of someone who said they needed to look at my computer. They started a session and said it would take till the next morning. After getting another tech, I was shown that the tinder techs were actually infiltrating my computer and compromising it with trojan. They said tinder has tech support all over the United States. Can't trust this dating site

Date of experience: July 28, 2020
Norway
1 review
1 helpful vote
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I was banned for no reason whatsoever. I have paid for tinder gold, they just took my money and stopped the service without any explanation. I am 100% sure that I didn't violate any terms and conditions!

Date of experience: July 23, 2020
Sweden
1 review
6 helpful votes
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Loooong wait times. (Several weeks.) And they dont read your messages clearly as the replies you get are clearly not related to the question.
Waited 1 month now to get my problem solved and spoken with 4 different custommer service agents and they reply me once and then not again for another 2 weeks or so.

I will never spend money on this app again untill they fix their custommer service. Seriously arrogant of themto have such a bad and slow cuatommer service for such a big company..

Date of experience: July 7, 2020
Illinois
1 review
1 helpful vote
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Worth the wait
June 21, 2020

Tinder was merely entertainment... didn't take it serious... was just to chat nothing more... then I met the man of my dreams... we have been together for a year and I've never been happier... he's from another state and was working in my city and we just happen to match. Would have never met him without tinder... what a blessing... point is... never know what's out there unless you are open to the possibilities. I'm so grateful

Date of experience: June 19, 2020
GB
1 review
27 helpful votes
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I subscribed to gold and within 3 days I was blocked from using the account, for what reason? As it states tinder is geared towards hookups but to me it seems there geared towards taking your money and running. Best bit is they say they won't allow an appeal. So they take my money block me and say nothing you can do about it. Great. You want my advise DO NOT GO GOLD! Bet they don't block people who don't go gold! Money greedy!

Date of experience: June 17, 2020
Texas
1 review
1 helpful vote
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Uneditable Profile
May 10, 2020

If you use windows 10 machine, Tinder cannot add any information or text to your profile beyond photo and age. After many, many communications with them, I get the same outdated email (literally 10 times, then I stopped). When I do note I have windows 10, even auto responses stop because the company knows about their flaw. This is a horrible way to steal money collected for promised service denied.

They are aware of this criminal behavior, yet wont stop.

https://tinder.com/app/profile for verification.

Date of experience: May 10, 2020
Germany
1 review
8 helpful votes
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App is a spam
May 10, 2020

No verification codes will send to my phone. No good customer service! A waste of money this app should be shut down. Y'all don't fix $#*!!

Date of experience: May 10, 2020
Australia
1 review
15 helpful votes
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Money pit
May 8, 2020

Which ever more advancement you try, the site wants more money. $31 and I cant do anything, can't even scroll back past photos unless you PUMP an extra $ 46 a month plus plus $5 here $7 there etc. Most of the women, I believe are paid to suck idiots into pouring more money in. All you need to do is check the 50 plus women and most of them are mid 30s passing themselves as 45 to 60! Ohhh Come On... Attempting to lure old fools. Furthermore all women you meet are supposedly new to the site. A little trick to make a foooool believe they are naive. All you have to do is check their constant RAPID typing to other idiots to know they are well paid to attract poor souls in need of love to cash in. YES PROSTITUTION GOT A HELL LOT EASIER IN THE@! CENTURY.

Date of experience: May 8, 2020
Australia
2 reviews
25 helpful votes
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Well, I did not find anyone worth, but the expirience was not bad. I enjoyed the way the applicaton treats other people

Date of experience: May 6, 2020