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Tinder

1.8

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Tinder Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from technical issues and inadequate customer support. Many users report being unable to access features after paying for premium memberships, leading to feelings of frustration and perceived exploitation. Complaints about account bans without clear explanations are prevalent, contributing to a sense of mistrust. While a few users have found success in their experiences, the overwhelming sentiment reflects a lack of reliability and support, suggesting that potential customers may want to consider alternative platforms for their needs.

This summary is generated by AI, based on text from customer reviews

service
154
value
156
shipping
66
returns
87
quality
140

We monitor reviews for authenticity

Georgia
1 review
2 helpful votes
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Site sucks
April 26, 2020

Cannot access aupport... only gives you old women to look At... terrible site. Do not waste your money...

Date of experience: April 26, 2020
Serbia
8 reviews
16 helpful votes
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Fun and easy!
April 23, 2020

I've been using tinder for quite some time and I really enjoy it! I travel a lot and t's great way to meet new people as well, not necessarily to hook up, now that I am stuck at home it even lets me to change location to different countries for free, which is fun! Cool app

Date of experience: April 21, 2020
Florida
1 review
8 helpful votes
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It worked for us.
April 16, 2020

Me and my husband meet on tinder been together for 5 1/2 years married for almost 3 and would have never met if it was not for tinder. Many of my friends always say it's a hookup app/site but I always say it's what u make it to be. I love my husband and am grateful to have joined tinder.

Date of experience: April 14, 2020
India
1 review
17 helpful votes
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I don't know how it's working purely they are smart in earning money. I took a monthly premium membership after taking that one still I couldn't get other profile likes or. Msgs anything please. Prove that you people have a good service rather than robbing money from common people. Waiting for the response even I get any confirmation of payment this is mail id *******@gmail.com

Date of experience: April 13, 2020
Louisiana
1 review
4 helpful votes
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Scam
April 11, 2020

Double charged me and cancelled my subscription the same day. Won't give me my money back and customer service is a joke.

Date of experience: April 11, 2020
Washington
1 review
15 helpful votes
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My profile was very vanilla; but, sufficient to find women mutually matching. Next step is to send a message to make the connection. Problem is that not a single "generic" message was ever delivered. I received the Ron Paul treatment. I even tried paying for the Tinder Gold only to find no difference. Got tired of trying to get a customer response from the Tinder operators. As an average guy, the chances of meeting an average woman via Tinder seems dismal. In my case, it was impossible since all my attempts to message/contact were blocked. Would be nice if Tinder would at least say why each of my simple messages was refused delivery!

Date of experience: April 11, 2020
Denmark
1 review
34 helpful votes
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This dating app caters to absolute bottom feeders and the lowest common denominator. Its users are a combination of fake/scammer profiles, transgenders, weirdos, and straight people looking for "a serious relationship". If you enjoy spending your time exchanging vapid pleasantries about absolutely nothing, then have at it. I personally needed a shower to wash off the slime after having used this app for one week straight. Save yourself the aggravation! Online dating is garbage! Go out and meet people in the real world!

Date of experience: April 10, 2020
Nevada
1 review
17 helpful votes
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It's the biggest but also pointless platform ( app). It started out as great concept, but its execution is so poor now that it attracts endless, unlimited and uncontrolled amount of scammers. They call it free, but you can basically do nothing with your free account there until you pay. But if you have extra money for dating, there are better ways to spend it, really! Tinder just makes you spend money for nothing, they don't give the service they claim to offer. They are overloaded with fakes and scammers and they are doing nothing about it!
Thumbs down for Tinder - it's just pointless and scammy!

Date of experience: April 10, 2020
Alabama
3 reviews
5 helpful votes
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Horrible
March 30, 2020

CATFISHES LEFT AND RIGHT DO NOT TRUST PEOPLE this site will brake your heart because of people be careful!

Date of experience: March 30, 2020
New Zealand
1 review
6 helpful votes
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They will continue to take money long after cancelling your subscription, steer clear of this scam site.

Date of experience: March 21, 2020
Canada
3 reviews
35 helpful votes
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I came to buy a membership, and even though I'm a techie, when I tried to add a description to my profile I discovered their help section id useless and there is absolutely no way to contact Tinder about anything, I spent over an hour trying to figure out how to add copy, to no avail and I'v been on internet date sites since the mid 1990's, so now I'm giving up and looking for a site that's user friendly, as I came here for a good time, not for non-stop total aggravation!

Date of experience: March 12, 2020
Florida
1 review
13 helpful votes
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Won't even show you who likes you and less you pay all it is is about the money Haven't had one call just a bunch of girls to look at and nobody to talk to

Date of experience: March 8, 2020
Illinois
1 review
11 helpful votes
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Ripoff tinder
March 2, 2020

Never meet anyone. Never got to really talk to anyone. They banned me what a ripoff tipoff repost need to post on this site... I want my money back

Date of experience: March 1, 2020
Canada
1 review
15 helpful votes
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Bad services
February 26, 2020

This company is a thief. When I hired the services for 6 months I paid with my credit card and less the month I didn't get msg to match, nothing, I sent an email to this services and they said I have to have been patient, in a 1 1/2 a month, nothing, its looks like a fake. I asked my money they didn't have intention. I didn't use it again and around November to Diciembre, they took money from my credit card, they did answer properly the msg, they ask ed me for a number of the transaction when I did not get it when I didn't purchase the second time and the first time and also you cant call them. It is impossible to talk to someone there. Then I am so upset, I need my money back.

Date of experience: February 25, 2020
Maryland
3 reviews
22 helpful votes
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Tinder used to be really hot. If you matched, you hooked up right away, banged your brains out, and that was it. Sometimes you'd find a keeper and that was even better. Now it's flooded with LTR types. Also, it's very poorly monitored. About half of the women say "I really don't use this site look me up on another site". Many of them point you to snap chat, or a rip off sugar daddy site. Tinder is OK, but weak management not monitoring content that directs to other sites has really downgraded the value of membership.

Date of experience: February 11, 2020
Texas
1 review
22 helpful votes
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So... I decided I'd try out Tinder. I heard of it for years never tried it. I have to say so far I'm not real impressed with it in fact I'm not impressed at all. I believe it's full of scammers and catfish. I don't see them doing anything about it. They also will bill the crap out of you ( do not touch that blue lightning bolt they charge you 7 or 8 bucks every time there is no free boost). I am a gold member I always do that when I'm checking out a dating or hook up site. I am not a bad looking guy I have swiped hundreds of females from all over Texas right. Only 4 have matched me. I'm pretty sure one of them is a catfish. (I'm trying to figure out her or it's game.) so yeah unfortunately tinder is a scam. An expensive scam too it less then a week it's cost me about 70 bucks. The boost does nothing. Two of them said I had matches but nope no one was there. Tinder is definitely a scam. Also you have all these Snapchat subscription women. Pay twenty five bucks and see them masturbating. I'm not going to do that I mean it does nothing for me personally I'm the hands on type. Also you have many actual prostitutes. They give you their snap chat when look them up you get a price list for their rates. Some of them are very beautiful if your into paying for sex. You are not going to be able to reach them easily. They've deliberately made it very hard to get in touch with them if you do they are not going to help you in anyway. I am very surprised Apple allows them to use Apple Pay. I'm surprised PayPal allows them to use their services. As I said earlier I have no problem getting women in real life. I am far from ugly and I am financially independent. I have a total of four matches after about one week. Save your money. If you want to date use " Match" Tinder is a scam. It's not the worst I've reviewed but it definitely does not deliver what it claims.

Date of experience: February 4, 2020
Indiana
1 review
23 helpful votes
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Tinder was fine at first but quick you went down hill. For one you're locked into a membership basically. If you don't download their app then you don't get to enjoy the qualities. Also, for what ever reason I was completely banned. I had only made a total of 2 matches being on the app with in a few hours. They banned me out of no where and didn't tell me why other than I violated the guidelines. Which I did not. Bumble is a much better app and much better choices. I'm not happy with tinder and wouldn't want anyways.

Date of experience: February 3, 2020
Washington
1 review
21 helpful votes
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Tinder is a huge scam
January 25, 2020

I had a hideous experience with Tinder. I recently found out that I was being charged $9.99 per month for the last 3 years, after completely deleting my account in 2016. There weren't any notifications about the additional subscription fee tacked on after deleting the account (I never signed up for premium in the first place) and in 2016, the online "app" terms of service language was less than sufficient during the time of download. Tinder has been draining money from my account without any communication. Attempting to get refunded has been an exhausting, pointless process with no end. After contacting both my bank, the Apple Store and Tinder (who all told me I had to contact the other companies involved), I've been left with no other options.

Word of advice, try a different dating app if you're interested in exploring one. There are plenty of other options with better customer service and more ethical business practices. Also, if you have used it - you might want to check your subscriptions on your device (even if you've never subscribed to anything).

Date of experience: January 24, 2020
California
54 reviews
222 helpful votes
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Tinder is a log of crap. There probably are suck-cess stories from the loin down there. But those must be very few. If you succeeded with dating apps and dating sites, you must look like Brad Pitt. For the rest of us, it sucks to be the average man.

This was the first app I downloaded when I bought my first Smartphone and I was excited to try a new way to meet women.

I have the same stories as before with online dating: NADA! The swiping seems like a novelty to me like shopping for women to hookup with but none are ever interested. To add insult to injury, I explicitly stated on my profile that I am heterosexual and that I only want women. I would occasionally get homos and transhomos in my matches which just tells me this is b. S. I deleted this app from taking up valuable space on my Android.

Date of experience: January 7, 2020
Georgia
5 reviews
11 helpful votes
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Bad bad
January 4, 2020

I pay and many scanner asking for money and no reply back never is a fraudulent website what happened is if you pay but the person you like not sorry no way you get in touch

Date of experience: January 4, 2020