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Tinder

1.8

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Tinder Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from technical issues and inadequate customer support. Many users report being unable to access features after paying for premium memberships, leading to feelings of frustration and perceived exploitation. Complaints about account bans without clear explanations are prevalent, contributing to a sense of mistrust. While a few users have found success in their experiences, the overwhelming sentiment reflects a lack of reliability and support, suggesting that potential customers may want to consider alternative platforms for their needs.

This summary is generated by AI, based on text from customer reviews

service
154
value
156
shipping
66
returns
87
quality
140

We monitor reviews for authenticity

California
1 review
1 helpful vote
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Terrible app
April 27, 2021

The girls on there are just fishing for compliments and don't respond. I'm good looking girls give me 8/10 to 10/10 and still these girls don't give you a chance. You gotta seem interested without being pushy and entertaining without being annoying and you gotta get to know them without making it seem like an interview. Ridiculous! 100% these girls just want compliments and ignore you after. Some guys manage to do all the things here by not caring and getting lucky. Good for them. But it's a waste of money because these girls have nothing to offer you anyway. You have to do everything. If you're ok with that then go ahead but you will be disappointed and upset in the end believe me.

Date of experience: April 27, 2021
Indiana
2 reviews
3 helpful votes
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After five years I have discovered two very important issues. Women are not declaring their sexual preferences. Many appear to be under the influence of alcohol or drugs thus revealing that they have axes to grind due to previous relationship experiences.

Date of experience: April 15, 2021
GB
6 reviews
22 helpful votes
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I have nothing but good to say about this dating website - 5 Stars
Easy to use, easy to upload photos - and when I used it briefly for a month -
I got 2 dates with ease - one of which I am living with to the present time.
Reason - I only used it for a month - was that by then I was happily dating my new girlfriend.
( I would say I also used PoF and got a couple of dates there as well)
I also used the free version - and I am a genuine guy ( that's me next to the Ki. 100 at Hendon)
And I would say Tinder is worth the effort - just be picky and I should add, both women messaged me
After we matched!
Overall - for best results pick your very best photo - add a few extra doing something you love
And above all, a decent write-up about yourself ( less is more)
Good Luck!

Date of experience: April 13, 2021
North Carolina
1 review
2 helpful votes
Follow Cjeu F.
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First off, they will boot you for no reason. The sluts running around selling their bodies and using tinder as a pool for customers (and surely spreading diseases) are free to roam the site. This is essentially a legal sex site. I was harassed by TRANS and DRAG QUEENS DAILY. Paid $30/month, MALE looking for FEMALES, no further than 90 miles away -> what I got in return was homosexuals, drag queens, and transies that somehow made it past the crappy system tinder has; picks outside of the age range I specified (over 10+ years the selected age range) and picks from over 5,000 miles away (yes, I said 5,000). I also know a few women on this site, and they mentioned that quite a few men have harassed them and that multiple men are sending $#*! pictures through chat. Essentially, get a free tinder, add your number or gmail in a special way on the body of the paragraph, and you'll be good to go. If you pay for it you'll find out the hard way like I did that this app is phony. If you want sex, definitely add this app. If you want a good dating app, download Bumble. Lots of alcoholics and drug users, and women with 3+ kids at age 25. Good luck

Date of experience: April 10, 2021
New Jersey
1 review
1 helpful vote
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Tinder is a joke
March 19, 2021

I never got any attention (idk, I don't think that I'm that ugly) but besides that I would be swiping on the various profiles. Then I would boost my profile and all the people in my area disappeared. It would either say something went wrong or that there was noone in my area. Such a waste. I know not to take it seriously but jeez do you to so blatantly take my money. Never again.

Date of experience: March 18, 2021
Colorado
3 reviews
3 helpful votes
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Tinder is horrid does not even come close to protecting women. They crazy blocked me after a guy harmed me saying he wanted oral sex from me. I told him I was gagging at every level. Total ick andI got banned from tinder for. Tinder you have a horrid unregulated service and you are banned from ever harming my life again

Date of experience: March 15, 2021
Colorado
2 reviews
1 helpful vote
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CROOKS
March 10, 2021

Sorry about the 1 star, I wanted to give you no stars but the site makes me give at least one star.

If you have lots of money that you don't want then tinder is the site for you. When you cancel your membership don't bother to contact them because they just don't care about you and will continue to take money out of your account even when you tell them not to. I have contacted these crooks through phone and Gmail and they won't acknowledge me or the concern I have with them taking money even though I am not a member. Crooked organization!

Date of experience: March 10, 2021
Australia
1 review
0 helpful votes
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Scam. Do not use tinder they stole my money and banned me. Do not pay for this app it's worse than Bernie madoff

Date of experience: February 3, 2021
California
1 review
0 helpful votes
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Waste of Money
January 25, 2021

Do not pay the $30 for a membership! I paid and half the features did not work and had issues. When reporting them to Tinder they said they would escalate the issue to IT. Then after 3 weeks and 7 emails they still have not fixed or responded again. I can't access all my likes, it won't let you upload photos without their "prepicked captions" on it and it tells you that you have a match but every time you go in to see who there is nothing there. Now they started sending notifications for sales items and you cannot turn it off without turning off all notifications. But the worst is paying so much money and they ignore you and don't bother to fix the issues. $30 is a crazy big cost to pay for a app but one that does not work? Worthless. I don't recomend paying for it. If you want to use Tinder use the free version. Then you get the same services as the paid one without wasting $30. Now their email does not work and since they dont have a phone number so you have no way to get ahold of them and they do not refund your money.
Hope this saves someone time, hassle, and money!

Date of experience: January 25, 2021
Japan
1 review
1 helpful vote
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Fraud Alert
December 31, 2020

Match Group / Tinder defrauds investors and customers by using fake profiles (bots/algorithms) to use up credits. For example, if a new member joins Tinder, they will likely soon find several new "matches". Any emails from these robo matches are often scripted, revealing that they are not real. They typically say things like, "tell me about yourself. I am next"... Key phrases tend to give away that they are fake accounts. Those fake accounts often disappear a short time later, but your credit is used up because you swiped on that fake profile. Tinder then tries to entice you to pay for more swipes. Due to the complexity and uniformity of these fake/bot accounts, I have reasonable suspicion that Match group is deliberately deploying them to:

1) Defraud investors by making their services appear to be more popular than they really are - by artificially inflating their numbers with fake accounts. You can try it yourself right now to see what I am talking about. They're not exactly discreet about their scheme.

2) Defraud members by causing them to use up their swipes on fake accounts, and then prompting them to pay for more swipes.

I urge regulators to conduct a full investigation of Tinder/Match Group as soon as possible.

Date of experience: December 31, 2020
California
1 review
3 helpful votes
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Never in my life have I wronged someone's heart. I'm a good man and treat others with great respect and care. I live in a rural area and this app is the only app compatible with dating in this region. Yet I am banned for no reason. I literally have not done anything but my account is banned. Terrible service. Terrible app. I have always been a chivalrous gentleman and I deserve to have the option to date. Tinder prevents me from having a social and dating life. Absolutely terrible.

Date of experience: December 5, 2020
New Jersey
2 reviews
9 helpful votes
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Worth a try
November 27, 2020

Been using it for a while now and have had some hot dates with help of it. It is probably one of the biggest dating apps nowadays. But I keep my membership on a couple of other hookup sites for when I need an alternative. My top 3 for now are: Tinder, Hookuphangout.com and AFF

Date of experience: November 26, 2020
France
1 review
10 helpful votes
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Homophobia
November 12, 2020

I was just swiping right as you do and accidentally matched with a man. He began to talk to me and I just explained that I wasn't interested in men. This upset him so he reported me multiple times for things I absolutely didn't do so now I am banned. I've tried contacting tinder support team many times, but they don't seem to care. Very upset for the lack of support from them.

Date of experience: November 12, 2020
France
2 reviews
3 helpful votes
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I'm mad at Tinder! $300 down the drain. They misled me, took my money and sold me a lie. They made me believe I had many likes and I paid them so I could contact these people. But the majority of people who liked me turned out to be fake and some had duplicate profiles. I talked to a few women who were downright odd and of course they looked down on an average guy like me. Trust me, I'm not too picky, ugly or rude, I go on dates through other apps and sites, but those few Tinder women who were not fake turned out to be ridiculously picky. They have nothing to offer but expect a knight in armour. Tinder is not a credible service anymore, all they do is fleece people out of their hard-earned money.

Date of experience: November 7, 2020
GB
1 review
2 helpful votes
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Very poor refund policy
October 25, 2020

Very poor refund policy, I was charged £115 for a year's service and then when cancelled shortly after I was told that because I did not process the refund within the 14 day time limit I could not get my money back. Shocking.

Date of experience: October 24, 2020
Germany
2 reviews
11 helpful votes
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Ban for no reason
October 24, 2020

They will ban you for no reason. The answer they gave me shows they have an amazing customer support. Here's a copied response when asking why I got banned:
Hello,

Thanks for following up. Unfortunately, we cannot provide any more detailed information at this time.

Please feel free to refer to our Terms of Service (www.gotinder.com/terms) or Community Guidelines (www.gotinder.com/community-guidelines).

Date of experience: October 24, 2020
Pennsylvania
1 review
0 helpful votes
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I have been trying to CANCEL MY SUBSCRIPTION FOR THREE CONSECUTIVE MONTHS. I tried with my google account, with my apple subscriptions and through my Tinder account and it does not allow me to do it! This is insane, I do not use the app, nor the service and they are taking from my account $15 USD every month, it is just not fair and there is no way to contact them. I tried sending them a request through their website but the "protected by reCAPTCHA" does not work either, I really do not understand. This company is taking advantage of people and they should be hold accountable, starting at least with an easier way to contact customer support. WHAT A BAD EXPERIENCE!

Date of experience: October 19, 2020
India
14 reviews
6 helpful votes
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"Interesting App"
October 17, 2020

I find it much better to use Tinder. With over 50 million downloads, it is currently the largest and most popular dating app online. It is best known for its immensely common feature for swiping.

Date of experience: October 16, 2020
California
3 reviews
2 helpful votes
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Awful
October 6, 2020

I used it for one time and then my photo was on porn site. Nice third-party connections! You lost me

Date of experience: October 6, 2020
Missouri
1 review
3 helpful votes
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All my matches and conversations were just wiped out one day, sent an email to support like 12 times and no response, called and got some hard of hearing, hardly can speak English guy who had me repeat my zip code 20 times. And was no help. He couldn't understand anything I said then he hung up. I think there from china. This site/app is ridiculous. ‘

Date of experience: October 4, 2020