logo

Tidebuy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Tidebuy

3.5
tidebuy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Allison L.
Unfollow Allison L.
Share Review
Report Review

I'm so aggrivated i can't even see straight. I left a review on their website and of course it was never published. Customers never see real reviews of purchases because this company has no integrity. Fit was amazingly off (there was a huge gather of material that made a pooch over the stomach area. NOT a dress design as i was told for one of the excuses for the defect. The lining and the fabric were sewn differently causing that effect.) i sent pictures. Then i got the run around. Nothing was ever done

Date of experience: May 15, 2013
Virginia
1 review
1 helpful vote
Follow Erika W.
Unfollow Erika W.
Share Review
Report Review

If anyone's ever considered buying from an international reseller called "Tidebuy", I warn you to avoid this company. There's no customer service and the web site is really fishy (erratic reloads, timers, and questionable in nature and grammar). I bought a dress from them, thinking the reviews were positive and legitimate. Everyone had something nice to say. When I received the dress, it was not only incorrectly designed, it was poorly made. I've asked for a refund as well as coverage for the shipping and handling (which they even claimed not to charge on this particular dress) and it's been several weeks since my first email was sent. Weeks later, no reply. I sent out more emails today, using every method of contact possible, even going through PayPal as an intermediary. Still no effort. I've been scammed. Tidebuy.com = bad news and bad luck. Not sure what I'm going to do with the dress. BTW, it was supposed to be my wedding dress.

Date of experience: May 14, 2013
Kenya
1 review
1 helpful vote
Follow Rose B.
Unfollow Rose B.
Share Review
Report Review

Your review will help others learn about this website.
Th
Please do not review if you are The new collection of dresses is all I got from tidesbuy.com. I like this site because it gives me an opportunity to get wonderful dresses at a best price. I like the way they make their delivery very fast. I will always shop a tidesbuy because it gives me best opportunity to have latest cloths that have just arrived to the market. I will always shop at this site. Before I discover about this site I had been having lots of problems in trying find place to order dresses as I do love buying new dresses and now I am very happy that I discovered tidebuy. Comaffiliated or have a conflict of interest with this website.

Date of experience: May 13, 2013
Kenya
1 review
1 helpful vote
Follow Williams J.
Unfollow Williams J.
Share Review
Report Review

I have had problems searching for sweet dresses but after i found tidebuy it was the answer i needed. I now make my orders just as I sit back at home one good thing about tidebuy.com that i have realized is that you can get the latest dresses that are coming into the market from there.it has really saved my time and money which i will otherwise have wasted in searching of cloths.it is a real place where you can get your dress so fast and also secure as you can be refunded back your money in case you do not get your orders or exact dress you had ordered but it is usually minimal for that to happen.

Date of experience: May 12, 2013
Kenya
1 review
1 helpful vote
Follow Pauline J.
Unfollow Pauline J.
Share Review
Report Review

I wanted wedding dresses, wedding jackets, flower girl dresses and as I searching on internet I came across tidesbuy.com and Wow there was plenty of them which looked so nice I like all this dresses a lot. My girls really like it and I have had no setback since I ordered from them. They are of sweet design and of good quality. The good thing I have also notice at tidebuy.com is that you can get all the latest types of dresses.tidebuy.com is the only place I will order my dresses For I get the best from them at a very affordable price.

Date of experience: May 11, 2013
California
1 review
0 helpful votes
Follow Kat j.
Unfollow Kat j.
Share Review
Report Review

Ignore all 5 stars reviews. Tidebuy.com is a scam. My sister bought a wedding dress. The dress is different than the picture they show, very low quality and the chest area is VERY big. We tried to contact them,, but they refuse to give us the refund. Totally fake and scam... DO NOT BUY FROM THEM..

Date of experience: May 10, 2013
GB
1 review
0 helpful votes
Follow Mercy O.
Unfollow Mercy O.
Share Review
Report Review

I like this site because it offers the user a wide variety of dresses to choose from. When i was buying a dress i had in my mind decided was going to order one of those mew 2013 dresses, but when i went through their day dresses and maxi dresses i had changed my mind. I even included a celebrity wig. Their affordable price made me get all these stuff at one, now waiting for the delivery. Can i track my order?

Date of experience: May 9, 2013
California
1 review
1 helpful vote
Follow Megan C.
Unfollow Megan C.
Share Review
Report Review

I was unfortunately naive enough to not read up on tidebuy before I bought a dress off of it. Thankfully I read reviews today and cancelled my order as soon as I could. Hopefully they figure it out and cancel the order before they "tailor" my dress. I'd rather spend $200 on a dress that I'm sure of than $100 on a dress that would probably be the equivalent of a burlap sack.

Date of experience: May 3, 2013
Greece
1 review
1 helpful vote
Follow Sam A.
Unfollow Sam A.
Share Review
Report Review

Ordered some lingerie from there, they were ok, took a little time to arrive, about a month and a half but they were ok!

Date of experience: May 3, 2013
Virginia
1 review
0 helpful votes
Follow Tammy H.
Unfollow Tammy H.
Share Review
Report Review

Order a dress for prom. Dress never even shipped prior to the dance. I sent message, after message. I kept receiveing an "automated reply" with the same message saying; your order is being processed, please don't worry! When I tried to call the company... The phone number was disconnected! When I filed a dispute and asked for a refund, the screen to open a dispute kept erasing my message and blanking out. Took me 15 tries before it went through... Then it never even showed up in the system. This company is a JOKE, if its even real! Now, I am going to file a FRAUD CLAIM with my credit card company. What a NIGHTMARE! DON"T EVEN THINK ABOUT TAKING A CHANCE WITH THIS COMPANY... SERIOUSLY!

Date of experience: April 24, 2013
New York
1 review
1 helpful vote
Follow Annegret S.
Unfollow Annegret S.
Share Review
Report Review

Same story as everyone else's: Dress doesn't fit, quality is poor, they won't refund it. Very poor customer service. Do NOT buy from this company, or ANY OTHER COMPANY who has reviews like these! DO READ reviews BEFORE buying! (I am telling myself that! Trying to learn from my mistakes!

Date of experience: April 21, 2013
Canada
1 review
1 helpful vote
Follow cris l.
Unfollow cris l.
Share Review
Report Review

DO NOT BUY!
April 16, 2013

DO NOT BUY! I'm serious, I read some good reviews and ignored the bad ones, thought I might be lucky! Well, no! And you will probably be in the same situation if you don't listen. I bought a dress for a wedding party that was size M and I specifically read the measurements for this size, and based on what they show, it should fit. But it didn't, too small in the back, plus the dress that cost over $200 (not cheap I would say) looked terrible, very disproportional, "goofy" quite, not like pictured. Of course they said it's not their fault and they don't refund anything if it's not their mistake. Even if their refund policy states "if there is a quality issue", I'm not sure what they understand by "quality issue". I still have a suborder processing that I have requested to be cancelled, but I am sure they will not do it. Of course their dispute page does not work... so convenient. I opened a dispute with Paypal and next I will open one with my bank. They are just some charlatans!

Date of experience: April 16, 2013
Spain
1 review
1 helpful vote
Follow JeanLouis D.
Unfollow JeanLouis D.
Share Review
Report Review

The article I bought was never delivered. After what, I had to claim it for three months before they accepted to sent it again. Today I receive a notification saying that I owe FEDEX the cost of sending the parcel, which, by the way, is half the price of the item!

DO NOT BUY ANYTHING FROM THIS WEBSITE!

Date of experience: April 13, 2013
Iowa
1 review
1 helpful vote
Follow Lori L.
Unfollow Lori L.
Share Review
Report Review

Horrible horrible company. I ordered a 12 - it fit my staff person who is a size 0. The dress was poor quality, didn't match the picture at all and beads are already falling off within a week of receipt. They say you can dispute it, but the site doesn't allow you to file the dispute. Horrible business... DO NOT BUY ANYTHING FROM THESE PEOPLE- EVER!

Date of experience: April 13, 2013
GB
1 review
1 helpful vote
Follow claudia c.
Unfollow claudia c.
Share Review
Report Review

DON'T BUY ANY DRESS OR CLOTHES, THE USUAL SIZE ARE NOT RIGHT, THEY DON'T WANT TO GIVE THE MONEY BACK, NO REFUND, THE "FREE DELIVERY" ARE ACTUALLY A TRUELY LIE, YOU'LL HAVE TO PAY AFTERWHILE THE TRANSPORTER. THIS IS A SCAM! DON'T BUY ANYTHING!

Date of experience: April 10, 2013
Massachusetts
1 review
1 helpful vote
Follow Janelle R.
Unfollow Janelle R.
Share Review
Report Review

If I could give 0 stars I would Janelle R. Janelle R. This site sucks so bad. I ordered my wedding dress and it came with a big stain right on the front. I have written a ridiculous amount of email and they will not refund my money! This sight is a $#*! Ing joke! I lost my money and had to buy a new dress! Tidebuy can write as many comments to people as they want, it's compete bull$#*!. I am now taking legal action against the company and my lawyer stated I have a great case and will get my money back! I guess I should of known not to order my dres from a country that has 3 year olds making their dresses! This company should be ashamed and I'm going after them full force! Most people give up but I am seeing this through until I get my money back! Scumbags! I just got an email yesterday from them and they offered to give me a $3 refund! Wtf really? $3. Such an insult! I've been fighting with this company the day my dress came in and they are awful! NEVER buy from here. It is the worst customer service ever! They obviously make their money on scamming people! Thankfully I bought a new dress and I love it. But I am going to hound these people till I get my money back! And tidebuy don't be writing in this post saying " oh give us your order number and we help you". Bull$#*! you've had my order number in the ******* emails I have wrote you and you've done jack $#*!! Now I am going to plaster my reviews everywhere to make sure another person doesn't fall victim to your joke of a company

Date of experience: April 10, 2013
India
1 review
2 helpful votes
Follow emma k.
Unfollow emma k.
Share Review
Report Review

Their dress did it for me. It was my first college fresher's party and I was a bit unsure what to wear and what not. Then one of my cousin suggested me tidebuy.com. I found some good quality and cheap one piece dresses that were quite exotic. Most of the people complimented me... A big thanks!

Date of experience: April 2, 2013
India
1 review
2 helpful votes
Follow mary f.
Unfollow mary f.
Share Review
Report Review

Great!
April 1, 2013

Great! From the first time I visited this. I loved this site... Excellent dresses! Ordered and was delivered on time... AWESOME.

Date of experience: April 1, 2013
California
1 review
1 helpful vote
Follow TASHA E.
Unfollow TASHA E.
Share Review
Report Review

I order a dress it is too big for my daughter and the stitching is all wrong they say i cannot exchange it or get a refund DO NOT ORDER FROM THIS SITE I SWEAR THE ARE RIP OFFS HPOW COME I CAN'T GET MY MONEY BACK SO WHAT AM I SUPPOSE TO DO WITH THE DRESS THEY ONLINE CHAT PEOPLE IS SO RUDE PLEASE PEOPLE DONT ORDER FROM THEM IM SO UP SET AND LOOKING INTO A LAWYER PERHAPS TO GET MY MONEY BACK BECAUSE IT DOES NOT SAY ON THEIR RETURN POLICY THAT YOU CAN NOT GET A REFUND

Date of experience: March 31, 2013
California
1 review
1 helpful vote
Follow cynthia r.
Unfollow cynthia r.
Share Review
Report Review

I ordered a hair piece from tidebuy when it arrived it is not the one I ordered, plus I paid for expedited for 2-5 days shipping but it arrived 11 days working days.
Stay away from this website if you don't want to be ripped off.

Date of experience: March 27, 2013

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
See all photos