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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Indiana
1 review
1 helpful vote
Follow Pam G.
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I bought a bedding set from this website in Hong Kong. It came a completely different color than pictured. As well as a completely different price on the invoice than what I paid. I have been trying, unsuccessfully, for several weeks now to return. They are uncooperative even with the pictures and paperwork I have sent proving my claim. I believe this site is a SCAM. Buyer beware!

Date of experience: February 24, 2014
AE
1 review
1 helpful vote
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Hiiii
February 20, 2014

Hiiii. My twin And My mom got their dresses for My sister s wedding And they where stuuuuuuuuning! <3 big fan of tidebuy thank u will be shopping soon:-) ~...

Date of experience: February 19, 2014
NL
1 review
1 helpful vote
Follow katrina n.
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I am so pleased with the dress I received
From tidebuy. I was very hesitant
To order online, but after contacting the
Designer who recommended this
Site I felt a bit more confident. Ordering
Was very simple as I was walked
Through the process on the live chat by a
Very nice and kind staff member.
I ordered my dress on Friday, February
7, and it arrived on my doorstep on
Wednesday, February 12. It was exactly
As I had seen at a local bridal
Salon and exactly as pictured on the
Designer's and tidebuy websites. I had
Seen this dress at a bridal salon for
Double the price I found it on this
Website. I couldn't be more pleased and
Am very grateful to the staff for
Being so professional and competent.

Date of experience: February 19, 2014
NL
1 review
1 helpful vote
Follow mary a.
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I purchased my first dress from here
About a week or two ago. It came
Really quickly and the staff who work at
The online chat were extremely
Helpful and went out of their way to
Ensure that I was happy with my
Purchase. When it came ot was perfect
In size and looked exacly as it had
In the picture on the website. Thank you
tidebuy.com! I would definitely
Purchase from here again :) "

Date of experience: February 19, 2014
Kenya
1 review
1 helpful vote
Follow Maggy J.
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Hello good people, i am so happy for this platform. I wont exaggerate but to be honest tidebuy has the lowest price for prom dresses. I did a cross check and this is why am saying so. I confirmed this by placing an order for the same last year and i am now almost certain that it is true.

Date of experience: February 12, 2014
Kenya
1 review
1 helpful vote
Follow Yellen S.
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I have always ordered from tidebuy for the last two years and i am buying from them often because of their timely delivery and majorly due to their low prices and quality dresses.so tidebuy for me is the better option.

Date of experience: February 11, 2014
Italy
1 review
1 helpful vote
Follow Manu C.
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I wanted to try myself, as opinions on the internet are different, and it is a total scam. I'm still waiting for my parcel after 3 months and they refuse to give me a refund, to all my emails they reply to try and trace it, while it is 2 months that the parcel is untraceable.
Stay away from them!

Date of experience: February 11, 2014
Kenya
2 reviews
1 helpful vote
Follow Fenny N.
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Bought two bracelets from this Chinese store last year November and even if i got my order a week late i am still pleased with them cause i found their prices just cool.

Date of experience: February 7, 2014
Kenya
3 reviews
2 helpful votes
Follow Becky S.
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I wont exaggerate but tidebuy is great. I got a very nice red prom from this store last year just two weeks before Christmas and this dress really attracted a lot of attention when i wore it to a friend's party on Christmas eve

Date of experience: February 7, 2014
Kenya
1 review
1 helpful vote
Follow Rachel A.
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I've read too, too many conflicting reviews about tidebuy, but based on my own experience I decided that it's mostly OK but I had my reservations. I ordered two prom dresses (pretty common, on good discount) It took them about a week to ship to me, granted I live closer to their warehouse than other parts of the countries. International orders seem to have the worst reviews but the dresses I received were nice. I would say, it's a great site for nice dresses but its split reputation has its reasons.

Date of experience: February 7, 2014
India
1 review
1 helpful vote
Follow Aditya P.
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I had heard of tidebuy a couple of days back and I decided to buy a dress for my daughter on her birthday from there. I was mainly attracted to this site because of their 30 days money back guarantee which makes buying from them completely risk free. I browsed through some of the dresses and was amazed to see the wonderful variety of dresses. I wanted to buy just one dress but ended up buying three as there were some great discounts on the web site. Once I was done with selecting the dresses then they asked me to fill-in all the essentials such as size, color and material. After that all I was redirected to the payment page in which they asked me for the mode of payment and it was done. Once the payment was transferred I straight away received an email from best buy to conform the payment details. Delivery was also super quick and my dress was delivered within couple of days of placing the order.

Date of experience: February 6, 2014
Nigeria
2 reviews
1 helpful vote
Follow Esther J.
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Yes, at last I finally found it! For some months, I have been searching for the best place to do my wedding shopping. I finally discover tidebuy and I love the place. It is one of the fashion dress store why you can get the best as a woman. If you really want to look like under 16, then tidebuy is the best. This is my first time of visiting a shop and gets my choice of dress, shoe and bag at the same time. It is very unique and different from other store where you will have to book and come back for your items. Everything you need is always available and within your reach. You can never visit tidebuy and not buy from impulse. This is the reason why you need to prepare yourself before getting there so that you will not miss your favorite. I just bought my wedding gown and some other accessories there and despite that I make my bookings online, I received my order within the shortest time right at my doorstep. That is what makes me believe that tidebuy is real!

Date of experience: January 31, 2014
Texas
1 review
1 helpful vote
Follow Tracy C.
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We ordered a dress on line and actually had a seamstress at a bridal shop measure my daughter. However, when we received the dress it was too big everywhere. We attempted to return the dress and were told we had to send in pictures of her in the dress and if they determined it was their mistake they would refund us. However, we had to pay for the shipping back and when we sent the pictures they said they did not receive them. Mind you, we had to take about 14 pictures and sent them to them 3 different times. We attempted to email them several times over and over and they continued to tell us they did not receive them. We finally gave up. I would never order from this site.

Date of experience: January 30, 2014
Illinois
3 reviews
5 helpful votes
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THIS SITE IS A SCAM
January 29, 2014

THIS SITE IS A SCAM. I would not even give this site one star if it were possible to give it none. My mom ordered me a coat from this site and could not have been more horrified with the entire experience. First of all, this coat took almost a month and a half to be delivered. The coat itself is GARBAGE. It's make of some kind of felt-like material, and the tooling had paper trapped between the layers which were extremely visible but impossible to get out without needing to cut the tooling to do so. Furthermore, the coat was small enough to fit a child... and here's the kicker... IT WASN'T EVEN THE SAME COLORS WHICH WERE REPRESENTED ON THE SITE. Instead of being a dark navy coat with light pink tooling, it was a bright blue coat with dark purple tooling. This color combination didn't even exist on the site! When contacting the customer service, my mom was basically told tough luck. They didn't care that it didn't fit, they didn't care that it was different colors than was ordered, they didn't care that their customer was extremely dissatisfied. They instead claimed that it was a beautiful coat and that we should be happy with it. What kind of a company does this? What ever you do, do NOT order from this site. You will not only be unhappy with your purchase experience, there's a good chance you won't even receive what you originally ordered, and will not be given an opportunity to return it!

Date of experience: January 29, 2014
California
1 review
1 helpful vote
Follow kavita g.
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These guys have the worst customer service ever! I wanted to cancel the order i placed within 12 hours of making payment, which makes me eligible for full refund, but these guys just dont reply back to emails...

I also tried opening up the dispute & they just send a general reply so that the dispute gets closed at their end...

I also tried to leave a bad review abt the same product but it never came up on the website, they have restricted bad /negative reviews so those never show up on the website. This is soooo shady. PLEASE be smart & DO NOT order anything from this website.

Date of experience: January 28, 2014
Mexico
2 reviews
16 helpful votes
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BE AWARE OF!
January 24, 2014

BE AWARE OF! I believe in the pretty wepages and cheap clothes of this company, and I received clothes of poor, poor quality, with defects in the fabric type. Also they sent me a jacket with wrong size (too small but with a fake label of XL, I had to measure it to prove them their mistake...) and wrong color. And I received another garment with a color that doesn't exist in the options in the their webpage! Scam! They accept their mistakes, but they don't want to change anything after I paid more! And they don't want to give me a refund! Terrible clothes, policies and customer service... Also, I wrote the bad reviews in their website but they never publish them, unethical!

Date of experience: January 24, 2014
Saudi Arabia
2 reviews
3 helpful votes
Follow West S.
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TideBuy.com is just awesome for all fashion lovers. Consumers get it just a perfect one stop zone for their entire yearly shopping! Can you just believe that they offered up to 85% off! 2 days 2 hours only remaining so far. So hurry up and buy some products quickly.

I bought 2 Cool Black Long Sleeve Polka Dots and it's less than $27 each! I am so happy to write a review for TideBuy.com. Their customer care always in bright smile. No issue of their products so far. I got perfect color and quality. TideBuy.com just rocks with thousands of regular consumers monthly.

Date of experience: January 21, 2014
Singapore
1 review
1 helpful vote
Follow getty j.
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The first time i bought from tidebuy was in april 2012 i had placed an order of a blue straples cute dress that i had planned to put on to a friend's party. I decided to give them a benefit of doubt especially when it came to the number of days i had to wait in order to receive the dress but fortunately they marked it as urgent and in no more than 14 days i had my dress.

Date of experience: January 18, 2014
NL
1 review
1 helpful vote
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The one thing that tidebuy stands is its amazing discount offers. This store has some of the craziest discounts that can make you doubt the quality of their dresses but get it from that they have the best quality judging from the prom i got myself from this store.

Date of experience: January 17, 2014
California
1 review
1 helpful vote
Follow Bob G.
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*****SCAM*** Please read this before you order anything from this TideBuy!
My wife and 11 other bridesmaids ordered their dresses from this site and we got an email stating that the dress was 1/2 off and that expedited shipping was cheaper than standard shipping. They all ordered the same dress and all of them got charged different amounts.
3 of our close friends got their account information hacked and they all had charges from China. (We live in California).
We called to cancel our orders and the Asian lady who could barely speak english said they won't refund money because they have already cut the fabric> It was only 15 hours after we all placed our orders.
Do not use a Credit card and definitely don't use your Debit card. This place is a scam. And if you have to order one from This joke of a site then use paypal.

I wished their was an option for no stars because 1 star is a compliment. ***Please don't use this sight.****

Date of experience: January 15, 2014

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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