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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Very bad customer service. Also not trustworthy. I paid for an item, they told me it was out of stock AFTER I paid for it. They asked me to choose another item. I did, then they stopped replying my emails. They are holding on to my money and I have not received my new order.
Absolutely useless. Placed an order in the first week of December for a Christmas present and paid a ridiculous amount for shipping to ensure it arrived in time.
I received an email on christmas saying they are out of stock of one item and asked if i would like to pick something else. The order i placed was for a couples outfit. These people are absolutely hopeless. Don't waste your time or money.
Tailor delay [8-12 days]: Ok (Mine in 11)
Shippment delay [2-4days ou 4-8days according to your shippment choice]: I received it in 3 days and I'm from France.
Package: The dress was folded inside out, wrapped in a plastic bag which was inside a cardboard box covered by the DHL envelope.
Service quality: Answer in 1 or 1 days 1/2 (time difference included)
Dress Color: 100% correspondence (with the website)
Dress Model: 100% correspondence (quite impressingly)
Measurements: 100% correspondence (fits me perfectly)
Confection: Quality sewing, Quality fabrics & accessories, top and underneath the veil have a lining. Strass and perles are well sewed on the dress (no visible seam under the dress which is quite appreciable).
I recommend this website.
In case you think it's a fake comments don't hesitate to ask me a question on facebook in a private message :)
Tidebuy is an excellent website for online shopping.It has a brilliant collection of products such as wedding apparels, evening dresses, formal wear, prom and cocktail dresses, homecoming and ball gown dresses.Not only men and women but it also has amazing stuff for kids too.It provides me with such a wide range of clothing that i am always spoilt for choice.
Tidebuy also have a dazzling collection of jewellery to accessorise oneself. Bags, shoes, hats, scarves, wigs and hair extensions can also be bought from this online shopping portal. Costumes, tattoos supplies and home decor items are also available at very reasonable prices.
I am a regular buyer of stuff from this site and they have never failed to impress me with their quality products. They also let me choose from a large number of payment options such as coupon, paypal, western union and many more.The delivery is always on time. I do not have to care if the dresses does not fit me because the products comes with a very good returning policy.It is a very good website for online shopping.
*********PLEASE DO YOUR RESEARCH BEFORE CONSIDERING BUYING ONLINE *********. I'm horrified that people can live with themselves by doing such terrible things. This site as well as similar sites such as tbdress. I hope consumers have a chance to read these reviews before purchasing online products with absolute cheap prices. I have been scammed before trying to purchase a puppy online when I was 18 years old. I learned my lesson. I dislike reading about people doing awful things towards each other
If there is something this site is good at, it is the bedding sets. I bought some duvets and comforters from the site two weeks ago. The were delivered last Wednesday. As a formality, I wanted to take them to a dry clean but after i checked them, I saw no need to. They look just like the ones displayed on the picture. I have never ordered any clothing before. My experience with the bedding stuff was great. Having them in two weeks was a fast shipping experience bearing in mind that I chose the standard shipping.
The star of this site here in site jabber is hard to believe especially with the experience I got. I bought an Evening dress from the site. During the ordering process, I gave all specifications including my size. The best thing was to first understand their sizing chart. After all the process was done with the help of their customer care agents, I had nothing left but to wait. That is how easy online shopping is. It took 12 days to get my dress. I have tried it and it is exactly what I wanted. The sizing and color are 100% adhered to. The pricing was also promising. Hope to shop again here soon.
STAY AWAY! I ordered two jackets over a month ago. They said they would ship on Nov 18th (1 full week after my purchase). December rolls in and still no email and no jackets. I email them again and they say to 'bear with them' that they will ship the jackets on December 16th. I bought them specifically for events that are near over and still no email or tracking number. I just asked for a full refund. BUYER BEWARE! These reviews with 5 stars all sound exactly the same. WHO WRITES LIKE THAT?!
I always love a halter top and buying this Halter V-neck A-Line Long Floral Dress for our city's up coming parties. With just a perfect timing, I bought a dress from tidebuy.com at amazing discounts.
I can't believe that I found a dress as chic as this at a very affordable price. I even wasn't expecting that the dress will arrive here in my place sooner than I expected still at its best condition. Again, thank you so much tidebuy.com for this red halter lovely dress I just bought. Will surely be buying more from you in the future
I ordered a wedding dress (June 2013) and received the wrong one. I took pictures of the dress received and sent it to them with their online photos for what I was supposed to get, and they even admitted to being at fault for sending the wrong dress.
Instead of giving me the refund, they sent me a $15 coupon (with expiration) and basically told me to send back the dress at my own expense. I sent back the dress informing them that I wished to receive the correct dress and that I would pay for the return shipping because I really wanted it fixed. I had not realized the dress was from China until I had requested the return address, which made the shipping costs more expensive (over $45). I never received my refund, nor did I receive the correct dress.
They took my $250 with no wedding dress and $250 short of buying a new one with only a month before my wedding.
DON'T BUY FROM TIDEBUY.COM! They are dishonest, cheap, and a bunch of thieves!
If you need to get value for your money then tidebuy.com is the online store to visit. I have a cousin who stays in Kenya who recently had their Jubilee celebrations. I bought and sent a dress as a gift for her to celebrate during that important day. Amazingly the dress was an almost perfect fit considering I have not seen her in a while. She just described herself and I also did the same to tidebuy.com store. This is one store I can recommend another friend to try it out.
This site might not be perfect according to many. I give it a four star for getting me a little worried but it finally delivered a dress that was tailored to the picture. What I appreciate is, I bought a dress and although it took 20 days to tailor it and deliver it to me, it was well designed and up to the quality mark. Another thing is the discounts. I had never imagined online shopping could be that cheap. Hope to shop again. What I noted is ordering a head of time is important. The twenty days still gave me an extra time before our annual family get together.
The reason why I am giving this store a five star is because it delivered to my expectations. I was doing my normal selecting which store to buy a dress from then I came across tidebuy.com. The customer care staff of the company was just great, in addition, they helped me pick a great outfit for my occasion. Lets just say you will get a lot of mixed reviews about a store but until you try it out you can never be sure which side to trust. I know that this site is great.
I wish i could give them negative stars. It took about three weeks to receive my order from this company. Once receiving this order today they sent me the wrong shoe. Clearly these people can't get their $#*! together. I tried contacting tide buy through email multiple times and not once have i received anything from them. I can't call them as it is an international number and get this you can't return anything without their permission first and you must give a persuading reason on why you want to return it. Worse experience ever and i will NEVER order from them again.
I just got my leisure hooded sports suit right on time from tidebuy. I am impressed with the 75% discounts. Some sites have a challenging payment process, but tidebuy makes it easy with so many ways to pay. I can't wait to get what I ordered with the holy day offer with a 95% discount. I don't know how you guys do it. Thank you for your commitment to excellence. You guys rock!
Horrible company to work with. The shoe was also not high quality as expected. I tried to track my order several times and was never able to. I finally after contacting the company about a return was given a way to track them and by then had already received the product and late. I also received my shoes at the last possible second after i had to call and try and get a refund they appeared the next day. The shoe is Velcro which was never expressed and the heel is a very different shade than the shoe. It is also very low quality. I ordered a size bigger and the shoe is still to small. I could never get in contact with the company because i would have to pay international charges just to call them. Worst experience ever!
All the good comments are done by the same person! Pay attention to the grammar and sentence structure! This is a total scam.
tidebuy.com is where my friend got help when she actually needed it most. Faced with the challenge of choosing the best wedding dress for her friends wedding she turned online and landed at tidebuy.com where she got the best. I like the outlook tidebuy.com website it looks authentic and safe for business for anyone looking for a dress online
I am way past the sexy pajama stage. I wanted some pajamas that are light enough for summer but manage to cover everything -- no riding up, no gappy button-fronts. These pajamas do it. I admit that I'll get into them before bedtime just because they're comfortable, and I don't have to work about the temperature adjustments that befall women of a certain age, because they are so light. They run big, but so do I -- it's a perfect match.
Well, what can I say? I love my shoulder bag! I highly recommend tidebuy.com for online purchase. Someone told me to always look at the copyright year of the website before buying from them. If it is at least a couple of years old, then it means they have been in the market for a while and this prove they are doing well.
So, I noticed tidebuy has been around since 2010. Also, they have great discounts and different ways to pay for your items, which I find to be very convenience. Thank!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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